You get ONE credit report/score and credit monitoring for ONE credit bureau (Mine is TransUnion, I'm not sure if it varies by member) for the $29.95/month.
Identity monitoring? Another $9.95/mo
In order to cancel your free (for 7 days) trial, you're obligated to call.
When you call in there are no problems. However the moment you tell the agent you want to cancel, the call 'starts breaking up'. How convenient.
Happened twice in a row, and both times, reception was perfect till I uttered the dreaded 'C' word. Then suddenly the call started breaking up.
At the same point.
They'll try to lead you through their cancellation 'process'. You needn't sit through it. Broken record that you are cancelling your account, and that they need to cancel. You'll get a confirmation number (if you can understand it), as well as an email confirming it.
Also, they will ask for you phone # when you call in, to find your account. You're not obligated to provide it, you can use your member ID #