CardPool Questions & Answers

If anyone is in the San Diego area and would like to be featured on a news story regarding this scam company please contact me.

DON'T DO IT! You're just rolling the dice with this company, if there is a problem, you ave no recourse.

Hi Justin I would not use there service they scammed me out of a 400 Home Depot gift card then the block your account ignore emails and leave you with nothing I hope you look to another service it will save you headaches

They'll never send it

I would not purchase from card pool, there are other company that have better customer relatshion and better method to obtain your cards

I have had luck selling on EBAY Also, you can use Raise.com. You actually send the cards to the actual buyer after sold.The company never gets the card

Google them they get nothing but terrible reviews. It took them 3 days to get me my code and then it did not work online as it was supposed to. I ended up paying full price for the dishwasher I needed and still no code that worked. I called Lowes and turned out it was good in the store but that is not what cardpool promised nor what they delivered. They refused to give me my money back. I had to make a quick trip to Lowes and spend it, as I was by now very leary of cardpool and at least wanted to get something for my $200. I went and quickly spent the gift code. I would stear clear of them. I have bought gift cards and codes for years and have never had this much trouble with one. BTW they will not answer their phone or emails for days. I went and complained to everyone I could ripoff report bbb ect. I did get my money via merchandise, but I would not have normally traveled to Lowes, but had no choice if I wanted to not be out my money, so I had to drive 20 miles out of my way to be sure I got something for my $200 a trip I would never have made other wise. So they wasted my gas and my time because they did not deliver what was promised. They could care less that it did not work online. BEWARE of this company they do not care anything about their clients.

I would be surprised if you hear back from this company. Its a scam. I've been trying for 2 weeks to get a response to my issue and zero response.

I just called 415-419-8787 and someone answered the phone but they got mixed up my order with someone else's and he still told me he couldn't do anything. He kept telling me I have to send an email to their support center! This is absurd! They got my order mixed up but they told me the person who bought my gift card cancelled the order and they relisted my gift card. And I waited for days and nothing happened!

I always mailed my cards and received checks.It usually took almost 2 weeks for the checks to come. You have to realize you can only submit codes on certain cards, others have to be mailed. There is a limit you will hit where they will insist you change into using their Bulk Seller's program. I am not sure of the dollar limit. I was paid for everything.My issue was I was charged back several months later for cards, and could not even talk to anyone about it. I have stopped doing business with them.It cost me several hundred dollars