They are horrible & take no accountability
Had no value on my gift card
I complained a fraud and was surprised they i had no issues getting refund
Everything is as it is described. You have to check the site just because...
THIS IS A HORRIBLE COMPANY TO DEAL WITH. DO NOT EVER BUY ANY OF THEIR GIFT CARDS. THEY DO NOT CARE ABOUT THEIR CUSTOMERS
Ordered a 20$ Wal-mart e-card with Bitcoin
Never recieved email for the gift card
Complete scam!
Report to BBB
It's always nice to save a buck or five! Card cash makes saving money very easy. Thanks Card Cash!
I always use cardcash to sell my unwanted giftcards. They pay you super fast and they pay the best!
Just tried to use a restaurant gift card and there is no money on the gift card. Very upset.
When I purchase an electronic gift card I get within a few minutes.
Great way to save money on items you are already going to buy.
I bought a 15.00 gift card for 13.00. What more can I say?
The only problem is they are out of stock on many many stores.
It's so simple to go to the website, choose your store, and purchase.
Really very smooth experience. Their site is very easy to use. Got my cards really fast. Love them!
I was scammed by CardCash and this is the exact response from customer service. "The 45 day buyer protection guarantee is clearly posted on the sidebar of our website. See for example https://www.cardcash.com/buy-gift-cards in addition it is clearly stipulated in the terms and conditions of the site, which customers accept prior to using our site and making a purchase." My guarantee is that I will communicate my experience to every review site to WARN FUTURE CUSTOMERS to stay away. Here is my experience. On Christmas 2016, I purchased $50 in Buca di Beppo gift certificates from CardCash. It was a present for my wife. On her birthday, April 21st, we visited Buca for a beautiful meal. When the bill came, I presented my CardCash gift certificates and was told that the certificate was invalid. WOW, what a nice surprise from CardCash. The following week, I contacted CardCash and was told it would be a few days to get back with me. Four days later, I received an email from CardCash with this headline "Please be advised that we have received this claim beyond our 45 day buyer protection period." This was followed with this language "CardCash is a gift card marketplace where millions of sellers can sell their unwanted pre-owned gift cards at a discount. CardCash checks the balance at the time of the listing. Statistically only a very small percentage of our cards have issues where the seller used the gift card or it got canceled after we have checked the balance at the time of the listing. The percentages are kept very low because of all the proprietary fraud technology and KYC measures CardCash has working behind the scenes." and then this "CardCash cannot absorb any additional liability and is very clear about this policy all over the website." AMAZING! If you recently visited the CardCash website, did you see this policy all over the website? CardCash, you are so legit! Now I have to tell you that CardCash did end the email with an apology. It was a very sincere "accept our apology" but kiss our... Thanks CardCash. We had a beautiful experience!
To many empty cards. I don't check cards immediately and lost money due to outside 45 day window.
PURCHASED GIFT CARD, ARRIVED VIA EMAIL WITHIN 10 MINUTES. CAN'T BEAT THE PROCESS, THE DEALS OR THE SERVICE
Amazing service on CardCash.
Need to have a better iOS app, need an Android App
Need to be notified about certain stores via email
I LOVE CARDCASH!
Whether via the mail or the net... I've yet to be disappointed.
The website is easy to use and the prices are very reasonable
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 107th among Gift Cards sites.