While I did end up getting a refund, i had to go through a couple of departments
The service is outstanding and a nice discount. Keep the discounts coming..
Very easy to use, find cards their cost and discount and delivery...
Good experience. I had a problem with a card which they resolved.
Great cards at less than face value. E cards are sent immediately.
Will use this site over and over again. Saved so much money.
I found cards I wanted and the ordering was easy. They arrived very quickly. I am satisfied.
I love the sales CardCash has and anytime I need a gift card, CardCash is where I look for discounts!
They are the quickest site when it comes to sending you the e cards you order.
I paid for an e-gift card for Starbucks for $75, and never received it. My card was still charged.
The gift card had problem and got refund fast and simple.
No problems with the cards purchased.
Cards delivered quickly.
Great transaction.
The amount each card was worth was not as clear as it could have been.
They have great discounts, many different cards, they come fast and the service is great
Ordered 4 physical card but shipped 3. I claimed that but I accepted. I lost $100 at Cardcash.
I was promised a refund for a card that had a "zero" balance. I never received my check.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 107th among Gift Cards sites.