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CarCoverReviews 7,929

4.3

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From the business

Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.


carcover.com
Anaheim, New Jersey, United States
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CarCover Reviews Summary

The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

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Pam B.
0 reviews
0 helpful votes
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Haven't seen cover yet
September 30, 2020

Haven't seen cover yet. Easy to order online.

Date of experience: September 30, 2020
Clarissa S.
0 reviews
0 helpful votes
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Quick &easy shopping experience
September 30, 2020

Quick &easy shopping experience
I have not used it yet my car has been in the shop since June so maybe I can use it in December if it's out I don't know if it's gonna fit

Date of experience: September 30, 2020
California
1 review
2 helpful votes
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They went through a process of identifying the car for the cover and tell you they have a fit. Submitted an order and when it arrived, it did not fit very well. All baggy and pouchy and dragging on the ground. I sent an email to ask for an exchange for a better fit or a refund. They offered 40% off to keep it, they made no other conditions.

I decide it was an OK offer in lieu of spending $40 to ship it back and get another cover that might be even further off, so I accepted. 4 months later the top of the cover is falling apart and will soon be useless. Sent photos to carcover.com and they refused to address it due to the 40% discount. No conditions were specified at the time of the offer and the discount was as much to save them money for shipping out a new cover as it saved me money to return the bad fitting one to them.

Not good customer service, unreliable fit, poor quality materials, deceptive warranty practice. Overall a bad company.

Date of experience: September 29, 2020
Dave P.
0 reviews
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It needed to say if it was for outdoor or indoor usage

Date of experience: September 28, 2020
Tennessee
1 review
0 helpful votes
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Not good
September 23, 2020

Well thank goodness I only went with the one I did. I was going to order gold. This looks like one I would by at local auto parts store and nothing like pic. I have California cover on car and had hope this would be close so I can't see paying full price at 250.00 for this.

Date of experience: September 23, 2020
Nicole S.
0 reviews
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QUICK AND EASY
September 23, 2020

QUICK AND EASY. WOULD ORDER AGAIN.

Date of experience: September 23, 2020
Roberto C.
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Everything was organized in a formative pattern and everything was excellent!

Date of experience: September 22, 2020
Steven C.
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Pretty simple ordering
September 22, 2020

Pretty simple ordering. Hope the fit is just as good

Date of experience: September 22, 2020
Glenn M.
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The site was user friendly but I had a problem finding where I was to put the discount code since it was out of the frame and lower in the bottom of my screen. Finally found it with help from customer service assistant.

Date of experience: September 22, 2020
David K.
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Feels like good quality
September 21, 2020

Feels like good quality. I trust it will serve well.

I would suggest putting a marker on it to indicate "front" / "back" - I got it right the first time but it would be helpful

Date of experience: September 21, 2020
Gary K.
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Shipping took much longer than expected
September 21, 2020

Shipping took much longer than expected

Date of experience: September 21, 2020
Jeff m.
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Ordering was easy, received cover in less than 10 days

Date of experience: September 21, 2020
sandra U.
0 reviews
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Good price fits pretty good, heavy so it won't blow off.

Date of experience: September 21, 2020
California
1 review
0 helpful votes
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It's a decent cover, but they sent the wrong size. I've been emailing for three weeks trying to get a return sorted out. I even had another customer call me, evidently they switched ours and they referred her to me to sort it out. They only provide customer service via email. I had to call the order line to talk to a person; they couldn't help me but did give me the phone number of a manager.

Date of experience: September 21, 2020
Ricky L.
0 reviews
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Very easy to place order
September 20, 2020

Very easy to place order

Date of experience: September 20, 2020
Lyndsey J.
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Easy to find what I was looking for!
September 20, 2020

Easy to find what I was looking for!

Date of experience: September 20, 2020
Jay L.
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Got the cover quickly
September 19, 2020

Got the cover quickly. Can not tell you about the fit or product as I will not be putting it on for a month from now. See how it does in the condition in MN. Hope there warranty is good if I do have any problems.

Date of experience: September 19, 2020
lee e.
0 reviews
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Have not actually used the cover yet because of hurricane Sally that came thru but will try it this week

Date of experience: September 19, 2020
Robert B.
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Excellent service, especially with your chat line!
September 19, 2020

Excellent service, especially with your chat line! Only issue I have is that the cover doesn't have pockets/openings for my 1959 Chevrolet Nomad front fender mounted rear view /side mirrors. The cover is then too tight at the fenders and hangs up because of this and does not cover the lower portion of the fender

Date of experience: September 19, 2020
David L.
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Easy to find size, looks to be a good product
September 18, 2020

Easy to find size, looks to be a good product

Date of experience: September 18, 2020