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Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.
The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
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Haven't seen cover yet. Easy to order online.
Quick &easy shopping experience
I have not used it yet my car has been in the shop since June so maybe I can use it in December if it's out I don't know if it's gonna fit
They went through a process of identifying the car for the cover and tell you they have a fit. Submitted an order and when it arrived, it did not fit very well. All baggy and pouchy and dragging on the ground. I sent an email to ask for an exchange for a better fit or a refund. They offered 40% off to keep it, they made no other conditions.
I decide it was an OK offer in lieu of spending $40 to ship it back and get another cover that might be even further off, so I accepted. 4 months later the top of the cover is falling apart and will soon be useless. Sent photos to carcover.com and they refused to address it due to the 40% discount. No conditions were specified at the time of the offer and the discount was as much to save them money for shipping out a new cover as it saved me money to return the bad fitting one to them.
Not good customer service, unreliable fit, poor quality materials, deceptive warranty practice. Overall a bad company.
It needed to say if it was for outdoor or indoor usage
Well thank goodness I only went with the one I did. I was going to order gold. This looks like one I would by at local auto parts store and nothing like pic. I have California cover on car and had hope this would be close so I can't see paying full price at 250.00 for this.
QUICK AND EASY. WOULD ORDER AGAIN.
Everything was organized in a formative pattern and everything was excellent!
Pretty simple ordering. Hope the fit is just as good
The site was user friendly but I had a problem finding where I was to put the discount code since it was out of the frame and lower in the bottom of my screen. Finally found it with help from customer service assistant.
Feels like good quality. I trust it will serve well.
I would suggest putting a marker on it to indicate "front" / "back" - I got it right the first time but it would be helpful
Shipping took much longer than expected
Ordering was easy, received cover in less than 10 days
Good price fits pretty good, heavy so it won't blow off.
It's a decent cover, but they sent the wrong size. I've been emailing for three weeks trying to get a return sorted out. I even had another customer call me, evidently they switched ours and they referred her to me to sort it out. They only provide customer service via email. I had to call the order line to talk to a person; they couldn't help me but did give me the phone number of a manager.
Very easy to place order
Easy to find what I was looking for!
Got the cover quickly. Can not tell you about the fit or product as I will not be putting it on for a month from now. See how it does in the condition in MN. Hope there warranty is good if I do have any problems.
Have not actually used the cover yet because of hurricane Sally that came thru but will try it this week
Excellent service, especially with your chat line! Only issue I have is that the cover doesn't have pockets/openings for my 1959 Chevrolet Nomad front fender mounted rear view /side mirrors. The cover is then too tight at the fenders and hangs up because of this and does not cover the lower portion of the fender
Easy to find size, looks to be a good product
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards