Car Computer Exchange
business logo of Car Computer Exchange

Car Computer ExchangeReviews 1,002

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


How would you rate Car Computer Exchange?
grey star
grey star
grey star
grey star
grey star

Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
233
This company does not typically respond to reviews

Instant Feedback

2,814 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Good
December 12, 2025
Updated review

Easy to purchase- did not realize that with the purchase of my PCM that I had to remove the old PCM to provide an accurate serial number. Once I found the unit in my truck, it was not hard to remove.

Date of experience: December 2, 2025

Gave me what I needed
December 1, 2025
Previous review

Gave me what I needed - other sites were very confusing

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
Follow Tommy D.
Unfollow Tommy D.
Share Review
Report Review

I found a service for the exact part number of my TIPM on their website. I ordered the repair and sent the part to them. They e-mailed me after they received it and stated they are unable to repair this model. They did send it back to me and I am currently awaiting a refund. I think the part should be removed from the web site if the service cannot be performed.

Date of experience: November 18, 2025
Minnesota
1 review
0 helpful votes
Follow Keaton M.
Unfollow Keaton M.
Share Review
Report Review

Excellent service
November 26, 2025
Updated review

I put my order in and when I had a couple difficulties with my side of things they helped every step of the way and got my order made, programmed, shipped, and delivered in a very quick, timely, and professional manner.

Date of experience: November 16, 2025

Excellent service
November 26, 2025
Previous review

I put my order in and when I had a couple difficulties with my side of things they helped every step of the way and got my order made, programmed, shipped, and delivered in a very quick, timely, and professional manner.

Date of experience: November 16, 2025
New Mexico
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Car is worse now
November 19, 2025

I sent old email back right away and wish I didn't. Car is having worse issues now and will not start now and I can't change back to old ecm.

Date of experience: November 9, 2025
Washington
1 review
0 helpful votes
Follow George U.
Unfollow George U.
Share Review
Report Review

Works great
November 9, 2025
Updated review

I received my part in a timely manner. It was painted black had some dust in the connectors that had to be cleaned up. When I first plugged it in Jeep acted funny for a second. All my dashlights are flashing had to turn it off and turn it back on everything. Reset, been running great since

Date of experience: October 30, 2025

A place to put in Vin number when ordering partS
October 30, 2025
Previous review

A place to put in Vin number when ordering part
S

Date of experience: October 20, 2025
California
1 review
0 helpful votes
Follow Matthew F.
Unfollow Matthew F.
Share Review
Report Review

Very efficient company
November 8, 2025

I've ordered a few times and every time the computer comes as described fully programmed so its as simple as installing the computer and turning the ignition.

Date of experience: January 28, 2025
Virginia
1 review
0 helpful votes
Follow Sean K.
Unfollow Sean K.
Share Review
Report Review

Everything went very smooth, from talking to customer service to printing out the shipping label to the delivery of the PCM.

Date of experience: October 28, 2025
California
1 review
0 helpful votes
Follow Danny B.
Unfollow Danny B.
Share Review
Report Review

More time
October 26, 2025
Updated review

I need a little time to finish fixing the other problem before I install the computer it might be more than a week I'm trying to figure it out please I will send the old one back thank you

Date of experience: October 16, 2025

2004 PT cruiser non-turbo vin# 3C8FY68B04T264838
October 15, 2025
Previous review

2004 PT cruiser non-turbo vin# 3C8FY68B04T264838

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Worked as advertised
October 23, 2025
Updated review

Shipping was problematic as it was delayed. If on time would have saved me $117.61 in rental car fees. Not you fault rather the carrier's

Date of experience: October 13, 2025

Helpful telephone customer service
October 11, 2025
Previous review

Helpful telephone customer service

Date of experience: October 1, 2025
California
1 review
0 helpful votes
Follow Hilario A.
Unfollow Hilario A.
Share Review
Report Review

Thank ypu
October 22, 2025
Updated review

Awesome experience, great customer support and cooperation with assuring that i get the correct product i needed for my vehicle

Date of experience: May 26, 2025

Super fast and easy 👌
May 23, 2025
Previous review

Super fast and easy 👌

Date of experience: May 13, 2025
New York
2 reviews
0 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

New computer did not work
October 17, 2025
Updated review

I received my new computer and installed it. It didn't work. Spoke to your tech department, who were very friendly and accommodating, and they suggest to have the key programmed to get the computer to work. It didn't. Brought to my mechanic ant a local shop and he said it should just plug and play. Spoke to my engine specialist and he said it should plug and play as well. The old computer still works but I'm getting 6 codes when I drive it. I will return it, but I was hoping to have a new one sent out asap. That wasn't an option, so I have to purchase another one - so I can have a new one reach me quicker. You should have started a new computer for me and waited for proof of the return before you ship a new computer.

Date of experience: October 7, 2025

Very easy process
September 29, 2025
Previous review

Very easy process

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
Follow Carol C.
Unfollow Carol C.
Share Review
Report Review

So far so great
October 15, 2025
Updated review

I received everything in a timely fashion. I installed the PCM today…. Awaiting for my key coder to come tomorrow to see if it works. Thanks

Date of experience: October 5, 2025

Easy purchase so far
October 5, 2025
Previous review

Easy purchase so far.

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
Follow Tim A.
Unfollow Tim A.
Share Review
Report Review

Correct part jeep runs again!
October 9, 2025

Perfect ecu for my 98 jeep grand Cherokee had no power to ignition coil installed ecu and the engine fired right up. Highly suggest this company for any ecu needs!

Date of experience: September 29, 2025
Florida
1 review
0 helpful votes
Follow Aaron C.
Unfollow Aaron C.
Share Review
Report Review

I have pictures and will be returning the wrong item. I will also follow up with customer service next week.

Date of experience: September 26, 2025
California
1 review
0 helpful votes
Follow Joy J.
Unfollow Joy J.
Share Review
Report Review

Great service
October 6, 2025

I've ordered many control modules for my customer's vehicles and have always received them promptly. They plug in and perform perfectly.

Date of experience: September 26, 2025
Georgia
1 review
0 helpful votes
Follow Troup B.
Unfollow Troup B.
Share Review
Report Review

Great Service
October 6, 2025

Great service and timely. Ignore the negative reviews from home-gamers who buy PCM's thinking that they will fix their problem on a prayer without proper diagnostics or actual technical skills relating to automotive computers.

Date of experience: September 26, 2025
North Carolina
1 review
0 helpful votes
Follow Howard L.
Unfollow Howard L.
Share Review
Report Review

Alot cheaper than the dealership
October 3, 2025

My wife's 2010 Mustang was having problems that the dealership narrowed down to the car computer. They wanted 2600 dollars to fix it. Checking around I found Car Computers Exchange, and they repaired it was less than 400 dollars.

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
Follow Memphis F.
Unfollow Memphis F.
Share Review
Report Review

N/A, check back at a later date for a review of the item.

Date of experience: September 22, 2025

I have no opinion at this time
September 22, 2025
Previous review

I have no opinion at this time. I'll let you know when I put it into play. Then I'll evaluate shipping and quality.

Date of experience: September 12, 2025
North Carolina
1 review
0 helpful votes
Follow kevin c.
Unfollow kevin c.
Share Review
Report Review

Dodge
October 1, 2025
Updated review

It took us a bit to install the rebuilt module it worked first time. We did get an error never seen before no fault of the module. We did get it fixed looking great now. I think the software updates let us see it. Thanks guys

Date of experience: September 21, 2025

Just placed order should be fine
September 14, 2025
Previous review

Just placed order should be fine

Date of experience: September 4, 2025
Missouri
1 review
0 helpful votes
Follow Chad R.
Unfollow Chad R.
Share Review
Report Review

Very satisfied with the product
September 29, 2025
Updated review

The instruction sheet was helpful in sequencing how to install and reattach the battery, the computer was plug and play, which was nice

Date of experience: September 19, 2025

Haven't really worked with anyone yet but the ordering...
September 18, 2025
Previous review

Haven't really worked with anyone yet but the ordering seems smooth

Date of experience: September 8, 2025