From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very rude people! Would not recommend sending anything her for repair no communication skills
Good overall with shipping and delivery -- site was easy to navigate -- ECM installed as expected and working normally
A very smooth transaction, would use again! Thank You for your service
Excellent for the most part very resourceful and reliable thanks
Was fine called to see when it was going to ship need to know how to exchange core
I followed the instructions and connected the new module, It started without any problems! Before this, my car wouldn't start, and the scanner didn't detect any communication with the PCM.
We had a great experience. They sent directions of what to do and we followed them.
From start to finish, including shipping time both ways, it was only about 10 days,
It was a plug and play works great easy install Jeep runs great I will be telling my friends about your product
Ordered it for my customer, it came in and worked as factory.
I received the ECM on time as described, i will be installing it this weekend and hopefully all will go well. Thanks.
I had to go buy the proper tools to take out my old computer and install my new one. I have not had time to do it yet
I can't give a review on the product as it did not work. This is not a plug and play. All things were checked off the checklist. My vehicle is now at the shop.
Jumped on the computer found car computer exchange got just what I needed fast shipping good experience
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My ECM was non repairable but these guys let me know right away and shipped it back to me right away. Will use them again if I ever need to.
It was ok well not sure if it fixed the problem so we will see about
Took package to dealership for install, to have dealership call next day and tell me that it wouldn't even let the engine turn over. Disappointed as the ad told me they was plug and play.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members