From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The most recent update had to be performed on unit when received so that was different than promised but shipping went well, and representative on phone was fine. Could have been a little more friendly but new her job well. Overall good experience.
I was very happy and I'd use them again. The experience was very easy
Fast, sure hope this fixes it, 2007 ford computers are no longer available this is the only way
Just received product and have not installed it yet. So far experience has been good
Wasn't sure of ordering a truck computer offline. Arrived fast and was packaged well. Put the computer into today and had the keys reprogrammed. Started right up and no codes were found. Will be driving it to see if all holds up and no codes pop back up.
Followed the included directions and as soon as the new unit was installed it started right up.
Ordering needs to be more specific so you dont order the wrong computer like I did but otherwise good experience
I need to know my order number
Because I ordered two and only needed one but got charged for two and never got a refund
Prior to ordering the remanufactured computer for my 2006 Jeep Commander, I called and asked to speak to someone who could answer my questions. The lady who answered the phone could not answer my questions and seemed put out when I asked if I could speak with someone who would be able to answer. She then took my name and number. I never received a call back. I decided to go ahead and order a PCM anyway and my Jeep ran fine after installing the computer.
I was able to place the order. Had it shipped to my mechanic. Have not heard back from him yet to know if issue is resolved.
Sent off to correct a PCM issue, with loss of signal. Once returned, vehicle will crank, but does not start, when it ran before rebuild.
No thank you I do not wish to elaborate anymore decided to shop somewhere else
This transaction worked seamlessly. The car dealership didn't have access to a new part, so Car Computer Exchange shipped me a preprogrammed part quickly. The part worked flawlessly. I highly recommend this company.
I have ordered the part. They asked for a survey. I have yet to receive the PCM and haven't dealt with their reps yet. The ordering process was easy, and I am looking forward to the rest of the experience. 5 STARS thus far.
Had a problem with the PATS, sent back the PCM hope everthing will be good when I get it back. Thanks for the help.
Good so far so good will see how it works
Have ordered from them before, and delivered a good product.
I received my exchange computer back within 6 business days from when it was received by cce.
I spoke with no one and got no emails informing the status of my unit no my notification when shipped and had my order. Was actually starting to think it was a scam. Wish they had kept me informed of everything as the computer was getting programmed. Also thought I was supposed to to ship mine back but didn't receive a shipping label.
"I recently used an online car computer exchange service, and the process was very straightforward. The website was easy to navigate, and I was able to order the replacement computer quickly. The shipping was fast, and the new part worked perfectly once installed. Everything was handled online, so there was no need for phone calls or in-person visits. Overall, a smooth and hassle-free experience. Highly recommend for anyone needing a car computer replacement!"
They help me along the ordering process with enougth information so I get the right parts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members