CarAutoCovers

Found this site on google and it's now my go-to place for all car covers. Prices are decent as well. Would buy from them again

Red Flag #1, "50% OFF SALE, limited time", these scam artists have their 50% off sale on an ongoing basis.

Red Flag #2, "Sale ends@ midnight", but the sale never ends. They now changed the wording to "Sale ends soon".

I ignored these potential red flags and ordered two Chevrolet Corvette car covers (for different model years) which are advertised "With mirror pockets". This was a big purchasing factor for me as I was looking for that feature.

Order confirmation showed a different part number for each Vette cover. So far all looks good.

Car covers arrive and first thing I noticed is the lack of any identification to which cover fits which Vette. Upon further inspection I discover that both covers have the SAME Part# sewn into the cover seam. So much for the claim that they are vehicle specific. I really don't care about that if they fit right.

As I take a closer look at the covers I realize they DO NOT have the mirror pockets that where advertised. So I call customer service to find out what gives. The CS rep tells me that these have mirror pockets on them and I need to go check again and call him back if they don't. This appears to be "run-around tactic" #1.
I re-inspect the covers and there are NO "Mirror pockets on them. I call the CS rep back and he tells me to just put the covers on the car for a while, they will fit fine and I will like them. If I don't like them after they have been on for some time, just call him back. This clearly appears to be "run-around tactic" #2. With other words he wants me to keep the covers past the "30 day hassle free returns" period which is anything but "hassle free".

I never got to find out what "run-around tactics" #3,4 and 5 look like because the covers fit close enough and the owner of the Vettes was OK with the covers.

The chumps running CarAutoCovers.com are unethical, make misleading and false statements (lie) on their website, give you the run-a-round when you have an issue (and you probably will) and try to talk you into keeping the cover for more then 30 days so they can get you past that "30 day hassle free returns" period.

Stay away from them, they do not deserve your business.

I purchased a car cover in January the best on their site. When I received the cover it was way to big for the car. I contacted the company Firstly, the covers do NOT fit their description. They are not a custom fit, The quality is by far the 5 layer protection as the website describes. It is a thin piece of fabric that probably provides minimal protection. In fact after a rain my car was completely saturated. The customer service is horrible in fact as I was talking to someone on the phone it sounded like he was having a party loud singing and laughter I could hardly here him. I did not get the lockdown and when I told him that the car cover didn't fit, and could they have sent me the wrong one by mistake he was very rude stating he sent the right one. As I was trying to explain how it was fitting my car he kept saying it was the right one and I will send the lock down and then hung up! I ordered the top of the line car cover and believe me if this is top of the line I would hate to see the other lower price car covers. How does the company stay in business? I contacted the company again to see if they would make this right. I asked the person I was speaking to why the people that worked there were so rude, he told me he didn't care and that I could report them because they were doing nothing wrong and he also hung up. Are you kidding me! I even sent pictures showing them how big the car cover was. They sent a reply saying that the cover was in great condition and to think carefully before asking for a replacement as I could only receive one replacement on this order. So then I receive another email asking me what I would like them to do! I had already talked to someone called Patrick he offered me a 10% coupon on another item. I told him no way, then he offered me a 20% coupon and then he said he would replace the car cover and told me it would be a perfect fit. Then he said I could go on the BBB and give them a good rating. How does this company stay in business.

I ordered a car cover for a 2003 Honda Odyssey. When you select that vehicle on their site, it shows you a picture of a nicely fitting car cover over a van(presumable an Odyssey). The fit is nice and tight and really matches the lines of the car. What you get instead is a loosely fitting cover that while it does cover the van, it is not nearly as nicely fitting as the picture. I don't know what van this car cover is actually supposed to fit, but if I had to guess, I would guess it is for like a Ford E350. The fit is waaay loose. I probably could have put a surfboard on each side of the van and a couple of fully blown up inner tubes behind the van, and the cover would still work. In other words, it is a generic cover that would fit any number of large vehicles, not a custom cover for the vehicle selected, as is indicated by their website. Totally misleading. When going back to see the reviews, I noticed that most of the positive reviews are for the buying experience. It's true that the purchase was simple enough and the items shipped and showed up in a reasonable amount of time. But this too is misleading, as you get the sense from all the positive reviews that the reviews are about the product. That's not true. The reviews are about the purchase process. If you look at the reviews in detail, most do not refer to the product. So all those 5 star reviews are misleading as well. It turns out, the only time the site allows you to leave a review is right after you make the purchase, so that is the only thing you can review. You cannot review the product at that time, as it hasn't even shipped to you, much less received and installed by you. Totally misleading.

Amis français, je suis dubitatif quant au sérieux de cette entreprise! Bâche commandée le 25/10/2022 pour la Fiat Barchetta, c'est un cadeau pour son anniversaire, somme de 119€ débitée de suite, nous sommes le 12 décembre et toujours rien!
Si la situation se débloque, je le dirai, mais pour le moment, je suis inquiet!