CanvasOnSale

ZERO stars for quality and also for customer service. I found this company via Groupon. It sounded like a great deal so I purchased it. I had professional photos taken for which I purchased the disk and the copyright. I emailed one into Canvas On Sale and what I received was a canvas of my children looking like ghost figures. There is no color in the canvas, no sharpness, no life - just extremely poor quality. I tried calling the phone number they have posted on their website, *******415, and it just places you in a holding queue for 5-10 minutes before disconnecting the call entirely. Don't waste your money, they are a huge disappointment in both quality and customer service. Big Scam!

2/5/16 UPDATE: Once I posted my review, I was quickly contacted by Canvas On Sale. They remade my canvas in the exact same poor quality that lacked color and sharpness. I took pictures of their two canvas's alongside the same picture I ordered on canvas from Picture it on Canvas. The difference was so obvious. I emailed it to Canvas on Sale and requested a refund which they agreed to. I am happy I was able to get my money back but the entire experience spanned two months and I was unable to give the christmas gift of a canvas to my kids' grandparents. The cost between Picture it on Canvas and Canvas on Sale is comparable and you can also by Groupons for Picture it On Canvas so I will just stick with them in the future.

I was so excited to get the boxes and open them up! As I unwrapped them I was so very sad and disappointed! All of my friends have beautiful, bright, lovely canvas's hanging in their house and I was so embarrassed of how these look that I put them back in the box and his them from my husband. I went to their website and emailed them about getting information on their 100% quality guarantee. I keep checking my email for a response and after getting no response I decided to look up the reviews on this company and I guess I can forget about getting a response or any type of customer service at all and I am out money with a product that Is very if very poor quality. The photos were very washed out an light... faces were almost white they were so light. No contrast at all. I am appalled that any adult could put that in a box and ship it out to a paying customer! Very disappointed! I have learned my lesson about not reading reviews on a company before I place an order with them. I would not have written this review if they would have contacted me and offered to fix them. So this sums up my review on my order... POOR QUALITY and POOR CUSTOMER SERVICE!

If I could give them 0 stars I would. I contacted a customer service rep named Kim because I had bought a groupon for a 20 x 16 canvas for my mom for mothers day and the code was not working on their site. I had called and asked her many questions like why 16 x 20 was not in the list when customizing the canvas and her responses were less than unprofessional. I asked her another question and she huffed in the phone like I was annoying to her or wasting her time... excuse me for trying to get something I bought. She then was talking to another representative in the back ground while I was asking a question and then says what did you say... well if you were not being rude you would know. I asked politely for a manager and she said no. Yes you read that correctly... told me no. I have never dealt with a company who is so unprofessional. I called groupon and cancelled my order immediately. I never feel the need to blow up companies online or on social media but this company is a scam and all should be warned. I will never use them and will tell everyone I know not to as well. Groupon has also been informed of the situation and I hope they will not promote this company any longer.

I had ordered two separate orders. Two canvases for my mother in law to be sent to her and 5 for me. They sent me an email few days later stating they made a mistake with the pics and will correct it and send them out. My mother in law received her two but I received 2 canvases of pictures that were not mine. I emailed them, they asked for the D numbers on canvases. They apologized and said my order will be processes shortly. I got a tracking number and I thought my order of 5 would come. Friday I get an email that it was delivered and still I had nothing. They processed my mother in law's pictures again and resent two more to her. I emailed them and haven't had a response. I have never had a problem with them ever until now. It saddens me because I have ordered so much from them and now I have to find a new company. Hopefully I get my canvases this week or I need to call Paypal to get my refund.
** update I spoke to a very nice woman there and she said sshe will send right out and also rechecked the order for me. Keeping my fingers crossed.