From the ease of uploading one's pic to receiving the end product in the mail was effortlessly easy and fulfilling, especially the grand end product that one displays with pride and joy.
I bought a Groupon for a three panel large picture however, when I ordered it, none of her pictures I selected worked with the resolutions. It was a rip-off.
I have ordered several times and I have always been very satisfied with the products I have received back. They make great family gifts and wonderful memories for friends.
Very nicely done canvas and delivery within a week! Exceeded my expectation. The picture looks awesome and perfect. My family is very happy with the quality.
I have never ordered a canvas picture before and I purchased a Groupon for a 24 X 36. I love it! I was worried that it would be a bit fuzzy since it is so large but it is very clear and beautiful!
OMG. I love it. Very easy from the simplicity of the order all the way to the delivery. Great service and quicker than I imagined too. Will order again!
Photo was on thinner acrylic then expected, pict was disappointing because part of it was cropped out 12x8 size... shipping was super fast and was also easy to order that is on the plus side
I ordered pictures and two pillows and they cam out wonderful. They are all of our two dogs. They are so good that my husband thought one of the dogs was sitting on the sofa, but it was the pillow!
Sent to my friend in New York as a surprise, it was perfect! Being a personal photo the surprise was made even better because of the quality of the canvas done.
This company is a joke. You don't have a review section, so I'm leaving this right here. Y'all have a deal going on with Groupon for the magic mugs. I ordered 3 through them. The original price on them as pictured above is $34.99 (the discount was for $6.99 each). It was even like that on the site. When I tried to check out, however, it bumped it to $39.99 leaving $5 after the Groupon coupon code. Since I have to pay separate shipping and handling (not a big deal), I wasn't paying the extra $5 per mug when I already purchased it. I tried to internet chat and email. I got a response 3 days later AFTER you guys changed the website to $39.99. (That is sneaky and dishonest) Thankfully Groupon responsed fast and took care of it. I ordered them with the correct price. They just came in today and look horrible. 2 of them are the magic mugs like they should be but the job was done horrible. You can see the picture right through the black and both mugs were horribly chipped at the bottom. The third one was a normal mug and it was def. Suppose to be another magic mug. I will never order from y'all again and I will make sure everyone I know knows the crappy job y'all did. Horrible service, horrible customer support, horrible experience all around.
Disappointed in the quality. Pictures were blurry, the mounting was done cheaply. I have used other canvas companies before and the quality was much better.
Dear Cheri,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team
The creation process, and transparency of cost of product and shipping, was easy to use and identify! Product shipped same week, very well packaged and looks great! Thanks!
I order my canvas's for gifts and they turned out great... very satisfied. They look beautiful hanging on the wall. I would order from them again and again.
Great quality and super fast! I have used them on several occasions and for making enlargements that are awesome. I have used some of those enlargements as gifts and people are amazed at the quality.
I ordered a canvas 3 days ago, and within seconds of placing the order, I realized that there was an error in the photo (it was difficult to tell because on their site, you can only see a thumbnail of the print, you can't blow the photo up). I immediately looked on their website and found that I was able to cancel the order since it was only 2pm, and you are allowed to cancel if cancelled by 5pm. I immediately started calling, and each time I would call, I would listen to hold music for 5-6 minutes, and then an automated recording would come on saying that no one was available to take my call, and I was not given the option to leave a message. I have sent multiple emails over the last few days, and called more times than I can count, and I have yet to receive any response whatsoever. The only thing I have received is a automated email stating that my order has shipped. This canvas was a wedding gift for my father, and now it will arrive with an error in the message that I had printed on the photo. I fully regret ordering through this company.
Received my beautiful canvas and couldn't be happier with it! The quality is outstanding! The shipping was fast, the price was exceptional, and overall I am extremely pleased! Will order again!
I had a small one done just to check it out. I love it! Now I need to take some more pictures to add to it. It makes my photos look more professional, than when they are just in a frame!
I've ordered canvases for myself and family members and each time they come out excellent and quickly. They have sales very often so it is very affordable for excellent quality.
I tried to use my groupon voucher and it said it was invalid then I tried to contact them and after waiting for more than 10 minutes it got disconnected.
Dear Maria,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team
The quality of the picture was good but I believe it was the packaging or shipping that somehow left a small crease on the face. Not horrible but I still notice it.
Overview
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lo,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team