website thubmnail of CanvasOnSale

CanvasOnSale

How would you rate CanvasOnSale?
grey star
grey star
grey star
grey star
grey star
Texas
3 reviews
4 helpful votes
Follow Frank R.
Unfollow Frank R.
Send Message
Share Review
Report Review

The end result is fairly decent. I would be careful of the metal prints as the edges appear to be very sharp!

I am NOT please, however, with the customer service! All but one order has been a hassle. The LAST ORDER was with a Groupon. The code kept coming up as invalid. When I contacted them, the response was a form letter telling me how to use the code from Groupon. I already know how to use it... but thecredjlt was an error message telling me the code was invalid. Then, I got a message giving me a long song and dance of all the processes I must go through... including screen shots... everything but 8x10 glossies... in order to get the print I had already paid for!

Easier to not do business with them again! The amount of time it would take to get the print I PAID FOR, would be MORE than the $10 I lose with their invalid code.

Date of experience: July 22, 2018
North Carolina
1 review
0 helpful votes
Follow Sue H.
Unfollow Sue H.
Send Message
Share Review
Report Review

Great!
March 29, 2020

Wasn't sure how this would turn out, but to my surprise it was amazing. We took a cruise and wanted a picture for our wall. We got the biggest size and were not disappointed. Thank you. Thank you... thank you...

Date of experience: March 27, 2020
Pennsylvania
2 reviews
10 helpful votes
Follow Novella M.
Unfollow Novella M.
Send Message
Share Review
Report Review

Product is nice
February 1, 2020

I bought this thru Groupon. It take awhile to get them. I order them 2 week before Christmas & was supposed to a before Christmas & received them 2 weeks after Christmas. Also order another one and it came on Monday before Christmas. When I would check on shipping for my other 2 I couldn't find anything out. When I did receive them they looked very nice. I did order them thru Groupon & I didn't realize that I would have to paying for shipping.

Date of experience: February 1, 2020
New York
1 review
0 helpful votes
Follow Laurie O.
Unfollow Laurie O.
Send Message
Share Review
Report Review

I took advantage of a Groupon offer to order a 14x20 acrylic photo of or son and daughter, taken in Ireland as a birthday gift for our daughter in law. The ordering and delivery were flawless, and the quality of the product, exceptional. My daughter in law and son are over the moon! Thank you!

Date of experience: April 12, 2019
Iowa
1 review
1 helpful vote
Follow Kolette I.
Unfollow Kolette I.
Send Message
Share Review
Report Review

Beautiful quality
August 6, 2018

I bought a photo blanket for my fiancée of one of our engagement pictures and it was absolutely beautiful. I was surprised by the picture quality considering it was a very large enhancement. I was very happy with my purchase.

Date of experience: August 6, 2018
New Hampshire
2 reviews
2 helpful votes
Follow Natalie T.
Unfollow Natalie T.
Send Message
Share Review
Report Review

I ordered a magic mug 12/29/2018 from Canvasonsale. It arrived today 1/7/2019! Great quality and quick delivery consider I ordered 2 mugs from Printerprix on 12/6/2018 and haven't received them yet as of today 1/7/019; the mugs meant for my family Xmas presents:-( I chatted with Printerprix twice and they promised escalating my case! Scam, I haven't received any mug yet:-( Delete Printerprix and keep Canvasonsale Groupon please!

Date of experience: January 7, 2019
Florida
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Send Message
Share Review
Report Review

I have to say that I have been extremely pleased and 100 percent satisfied by the quality of the products and the prompt order to deliver time. It is a guarantee that I will continue doing business with COS as long as I keep snapping worthy shots.

Date of experience: September 19, 2017
Oregon
1 review
0 helpful votes
Follow Tamera B.
Unfollow Tamera B.
Send Message
Share Review
Report Review

More than I expected
January 28, 2017

Beautiful blanket!
I bought this as a gift for my sister who lives out of state and couldn't spend Christmas with the family. The Picture is clear and very colorful. Just what she needs to feel as though she is here with us!
Thank you for the beautiful gift!

Date of experience: January 28, 2017
Ohio
1 review
0 helpful votes
Follow Suzi O.
Unfollow Suzi O.
Send Message
Share Review
Report Review

I don't normally write reviews however I had such wonderful experience with this company and product I felt like I must! My canvas is so clear and crisp I could hardly believe it. Not an 8x10 or 11x14 but a 24x30 or maybe larger. I will indeed order again and I have! I highly recommend!

Date of experience: January 14, 2019
Florida
1 review
1 helpful vote
Follow Ray C.
Unfollow Ray C.
Send Message
Share Review
Report Review

Canvas On Sale was my first experience with an online canvas print supplier. Needless to say, it wasn't a good one and I will never use them again. I used Canvas On Demand recently, and their product and customer support blew Canvas On Sale out of the water! Canvas on Demand earned my loyalty.

Date of experience: October 16, 2015
Florida
1 review
0 helpful votes
Follow kRISTA O.
Unfollow kRISTA O.
Send Message
Share Review
Report Review

Very Disappointed
December 20, 2018

I ordered three canvases for christmas and they arrived on Monday. The big ones were scratched up and the small one had a broken wooden frame. I called the company Monday night tuesday morning and wend morning and was on hold 6 hours total and didnt get to talk to anyone yet. These were gifts and now too late to order agian! You cant get ahold of this company!

Date of experience: December 20, 2018
California
1 review
1 helpful vote
Follow Cathy A.
Unfollow Cathy A.
Send Message
Share Review
Report Review

Awful product
June 20, 2016

How disappointing- the edges weren't even lined up. See the dots on the left, none on the right and the white part isn't even/. More white on the left significantly... Canvas not even pulled taut and staples uneven--- canvas pulled unevenly--- wrinkles---terrible. Even at my groupon price, this is terrible

Date of experience: June 20, 2016
Canvas O. CanvasOnSale Rep
over a year old

Cathy,
We are truly sorry for the inconvenience. Feel free to call us so we can help you with your order.

New York
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Send Message
Share Review
Report Review

The pictures translated perfectly to the canvas, and the sizing was as expected - getting nine 8x10 canvas prints for $32 is pretty amazing (yes, the $22 shipping is expensive, but 9 canvas prints for $54 including shipping is still pretty amazing!)

Date of experience: March 26, 2019
Maryland
1 review
2 helpful votes
Follow Michael H.
Unfollow Michael H.
Send Message
Share Review
Report Review

So... uploaded a photo, placed an order and when I received the product it had white spots (which I do not see on the original) all over it and the bottom of the photo had been cut off leaving 2 inches of obvious whitespace on the bottom of the canvas. Contacted customer service and was told that the canvas came out exactly as it was previewed. That's the wrong answer because even if true what professional would look at the proof and still print it instead of contacting the customer and letting them know that the quality of the final product was not up to par. Not these folks, they just print and send, will never use them again.

Date of experience: July 25, 2018
Colorado
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Send Message
Share Review
Report Review

Magic mug Mess!
December 20, 2018

Shipping fast but ordered 5 mugs and 3 were broke. Can't reach customer service. Can't even see the picture on the mug! Nothing like what it is suppose to be. A waste!

Date of experience: December 20, 2018
Pennsylvania
1 review
0 helpful votes
Follow Rosanne R.
Unfollow Rosanne R.
Send Message
Share Review
Report Review

I had orderd canvas prints earlier in the evening, I later decided to order again. The specified price, and what I was charged earlier with the stated discount was $3.90 for a 12×8. The earlier purchase was fine, being $13.98 for one including shipping.
My later order I was charged $104 for 2, the price was $3.90 apiece why would I then pay $46. I quickly tried to resolved the issue, emailing, calling with no answer. Finally late the day with no reply to my earlier email. I recieved and email stating my order was ready. I then recieved an email stating it was to late to cancel or change. Without even an offer of refunding the difference. I have filed a complaint with my bank to recoup the charges. If there is a problem with your order dont expect any help from this company!

Date of experience: March 26, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Rosanne,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team"

Indiana
1 review
0 helpful votes
Follow Sue N.
Unfollow Sue N.
Send Message
Share Review
Report Review

It does not take weeks to get this and they never gave eme a tracking number and I called and no answers! I will be turning them into PayPal and BBB. I don't pay all this money and not receive the goods.

Date of experience: December 29, 2018
Georgia
1 review
2 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Send Message
Share Review
Report Review

Ordered two of canvas photos and they are AWESOME! They look great and fit PERFECTLY!
Highly recommend them!

EDIT:
I ordered 5 of these canvas on Groupon and had to return them. They wanted to charge me $10 per canvas to have them shipped and refused to combine them. I was SO upset because I had a great experience before. I ended up returning the canvas and will not be reordering from this company again.

Date of experience: October 25, 2015
Pennsylvania
2 reviews
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Send Message
Share Review
Report Review

I have used CanvasOnSale for several years. From personal canvases to Christmas gifts... ALWAYS on time! NEVER a disappointment! Family and friends are happily surprised and they love their canvases! A couple of years ago, I ordered 3 large, 30" x 40" for my son and daughter -in- laws Christmas presents. The corner of the well packaged box had a deep gash ( hole) in it when it was delivered. We kept our fingers crossed... but when opened, Christmas morning, the frames were cracked and there was damage to the canvases, certainly NO FAULT of CanvasOnSale! I contacted them asap and took photos! They immediately called me back. Apologized. They asked me for the order number of the damaged canvases and had ALL of them reprinted and delivered to my door in 3 business days. Basically no questions asked! Here is our latest canvas. This was taken in Florida, this past Thanksgiving while visiting my 91 yr old father. Last year I gave him a 30"x 40" of a shot I took, the previous Christmas morning, while sharing Christmas with him. Talk about pleasantly surprised... Dad has it hung in the middle of the living room wall.
CanvasOnSale is AAA+++
Very Sincerely,
Craig T. Weatherill

Date of experience: January 15, 2019
Arizona
1 review
0 helpful votes
Follow Chloe r.
Unfollow Chloe r.
Send Message
Share Review
Report Review

Horrible experience.
January 4, 2019

Delivery was no where near close to being on time. Ordered a gift for Christmas 20 days before Christmas & it came in January I was furious. Not to mention, NOT AT ALL WORTH THE PRICE, especially the premium. The premium blanket was so much tinier than expected & it was thin. Not a good blanket to keep you warm at all, I might as well hang it on the wall as a picture cuz of how small it was. I would not recommend ordering from here. It is way way way too overpriced for the quality let me just say if you have high expectations for this site because of the price, don't get your hopes up. Never ordering here again.

Date of experience: January 4, 2019
Canvas O. CanvasOnSale Rep
over a year old

"Dear Chloe,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

returns
30
This company does not typically respond to reviews