Frank R.

I bought three units. My order arrived within the time frame they promised.
They appear to work fairly well but only when I remember to clean the filter every two weeks. I've never needed to contact LabCharge so, I don't know what their customer service is like.

The canvas photos I had done were ok... however, I would STRONGLY recommend that people do NOT purchase the metal/aluminum prints!
They packaging is NOT good and those prints I ordered from them arrived bent! Of course, if you LIKE bent photos, go ahead!
Customer service is not that great either. I ordered one print in time to arrive for my daughter's birthday in April yet it didn't arrive until mid-June... and it was badly bent when it finally arrived.
Do NOT be fooled by reviews on their site!

The end result is fairly decent. I would be careful of the metal prints as the edges appear to be very sharp!

I am NOT please, however, with the customer service! All but one order has been a hassle. The LAST ORDER was with a Groupon. The code kept coming up as invalid. When I contacted them, the response was a form letter telling me how to use the code from Groupon. I already know how to use it... but thecredjlt was an error message telling me the code was invalid. Then, I got a message giving me a long song and dance of all the processes I must go through... including screen shots... everything but 8x10 glossies... in order to get the print I had already paid for!

Easier to not do business with them again! The amount of time it would take to get the print I PAID FOR, would be MORE than the $10 I lose with their invalid code.