This last order was of sunset on Red Mountain and I had two of the same image done for two friends! They were very happy and already have them hanging in their homes!
I bought a groupon for a magic mug, and the code wouldn't work. I emailed the company and it took forever to get a response. I have received the magic mug and it is TERRIBLE QUALITY! You can see the picture through the black paint, there are places on the cup that are not painted and it looks really crappy. Glad I didn't pay full price.
I used a groupon, so I shouldn't have expected much. The photo blanket was smaller than a baby blanket, and the worst part about it, was it was paper thin. Even if it had been a decent size, it was still WAY too thin. Disappointed and wish I wouldn't have spent money on this.
Love the canvas I had made for my son and his girlfriend. I couldn't be happier. I highly recommend this company. It came wrapped beautifully and ready to hang. I tried a different company and I wasn't as happy as I am with Canvasonsale. I absolutely love it!
Horrible customer service; was ridiculed and mocked. For example, I was asked if I was smart enough to understand what the customer service agent was saying and was told I was wasting her time. At the end of the day, they wouldn't redeem my Groupon voucher, and I wasn't about to throw more money at them, so I didn't end up placing an order.
I ordered off Groupon. I tried to stretch the picture but the software wouldn't allow it. I thought well if I send it in they will do it on their end or at least tell me they can't. NO! Instead they took a 20" canvas and put my little 3x5 picture in the upper corner and then had the nerve to offer me more products! Why in this GOD's green earth would I order something like this? Then when I alerted them of the problem they ignored me. I wrote them at least twice and never heard a response except that they were busy and backlogged and another time telling me the status of my order which I never asked for. I'll never use them again I'm still trying to reach them because I got the bum product yesterday via ups because I want to send it back. I can't even dispute my cc because I can't reach them.
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I ordered a 40x30 print from CanvasOnSale for Black Friday 11/2015 for $48 total. I had some trouble getting the code to work but it finally went through. Two weeks later I received the print and initially thought there was an issue with their printer. All the clouds in my image were washed out and details were completely lost in the print.
I emailed them and asked for a reprint per their policy. When I received the print 12/26 the image sent to me wasn't my image but some wintery scene. Terrible experience and now extensive spam emails for the same promotion.
The company has a few alias': BestCavas, CanvasOnSale
Although the service was quick and easy. The clarity of the picture was not what I expected. I initially paid for a 40x30 but because of my apparently the resolutions of the picture it made me select a 24x16. Even though I was disappointed with the size I went ahead an order it expecting to get a good picture image. But that wasn't the case. There are still some parts of the picture where you can see blurriness.
I purchased a groupon for a 36x24 canvas, I read the fine print and paid for shipping too, I live in Canada, it's states there may be an additional cost for shipping, when placing the order it said shipping to Canada was $61.99, once i put the coupon in it said the same thing! If I'd have known that i wouldn't have purchased Canvas and shipping! It's the same regardless... I'm waiting on the canvas so cannot comment on that yet.
Bought a Groupon for a 36x48 canvas, but CanvasOnSale wouldn't upload my 36x48' formatted print. Why on earth do they sell this size when you cannot upload a formatted photo. Apparently it's too large.
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On Dec 5 I placed an order for a 20" x 16" canvas. I recieved the canvas on Dec 17,2019 and immediately noticed the poor quality and terrible coloring on the canvas. I sent an email to customer service that same day requesting a refund. On December 23, I recieved a reply stating that a refund would be issued if I sent pictures proving I had destroyed the canvas. On Dec 30, I replied with that image. To date, I have not recieved a reply or a refund. This is unacceptable! I have patiently waited for a refund for 3 weeks. Not only was the quality of work terrible, but the customer service is even worse. I have tried also calling customer service only to be disconnected (due to high call volume) after sitting on hold for 15 minutes. Terrible company - DO NOT ORDER FROM THEM!
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My family just recieved our 36"x24" canvas print ystrdy. It was for our living room and we cant stop looking at it as we walk by. Not only does it look stunning, the quality is amazing. The print, the colors, the sturdiness, and a wonderful addition to our home. Im in Canada and it arrived in a decent time; only one week. Truly satisfied with canvasonsale.com.
Loved the canvas picture. It was larger than I thought it would be. The colors are very vibrant and clear! It is almost like I am standing at the hole. Came back today to get a couple more.
I have ordered a few different prints on canvas and BY FAR canvasonsale has the best quality, best price, best delivery, and best shipping prices than any other company I have tried. From now on I will only order from them!
Beautiful way to decorate your walls instead of hidden away in computer files. My kids' stunning wedding photos are wall-worthy thanks to CanvasonSale! The price was excellent. Thank you!
Pictures turned out amazing - more than satisfied. We will definitely use them again. Very neat to have your own travel photos on canvas rather than buy mass-produced products.
The blanket must have been wadded up when printed. Looks terrible, almost frightening because of the large gaps that go through faces make them look deformed.
We had a mouse pad made, an acrylic photo done and several canvas'! They all turned out great! Better than expected! And I thought the prices were very reasonable!
Quick, easy, and totally awesome. I found this via a groupon, created the product, and received it shortly after. No issues... very happy with my purchase.
Did 6 giant canvass for a rental unit of beach themes. Took with my iPhone. Absolutely stunning! Everyone who has seen them has been blown away by the quality. Dont hesitate buy!
Overview
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale Team