CanvasDiscount

I tried to delete my prior review but I don't see nowhere to do so so I wrote this new review...
I ordered my order early November and it was guaranteed to be here by Christmas. My final piece of my order came January 10th. I had a lot of issues alone just to to get my items. Broken items, missing items, damaged items, wrong items. But When my actual real blankets finally arrived some were all blotched with ink on the back of the material. I only post it on here about the material but I received some sort of thin flannel type material of the same pictures I ordered on my blankets in the mail out-of the blue. I don't know if they sent them for replacements or was left over patterns or what but it's fine with me. I'm just going to sew them to the other side of the ink blotch blankets. And consider my order done. I give this company credit for at least trying to do a good job and get my order right. I am not a satisfied customer but yet I am not an unsatisfied customer as well. After all the crap I've been through just trying to get my order. I am just going to accept what I received whether I have to fix it or not at least it is my order. Thank you canvas discount. For finally putting this miserable Christmas gift order to rest...

I have ordered prints from Canvas Discount multiple times. Each time the quality (and size) of the prints has decreased. The 40x60 canvas is actually 39x59 inches, which doesn't seem like a big deal until you hang it next to a proper 40x60 inch print and they are obviously mismatched. I have received prints where only 2 of the 3 color channels are present (missing a red channel is very obvious in skin tones). When I've contacted their customer service, I received a clearly copied and pasted response about how to request a refund, but they didn't actually address my complaints or apologize for their mistakes at all. I will not be ordering from them anymore. Their advertised prices are also false. Any time you go to their website it says they're on sale now for 89% off. They're ALWAYS 89% off, for everyone, all the time. That's not a sale, that's the everyday price. Claiming it's a sale price is a shady misleading tactic. I would rather pay a little more to get a quality print elsewhere.

I was anticipating receiving my own photos done on canvas, well what a waste of money and time. Quality of the whole order sucked, they say it is easy to put the frame together IT IS NOT, THE QUALITY OF CANVAS SUCKS, my photos were too dark, too pink, and not like when i edited them. They are a disgrace, and Walmart does a better job yes walmart, they don't use wood frame but i should have stuck with walmart. RUN RUN RUN DO NOT WASTE YOUR MONEY

Well just try and call them to let them know you did not receive your order. Try the chat option or email rediculious. Good luck getting your product from this front company.

This company changed their name from "bestcanvas" to this, "discountcanvas" I'm guessing because the bestcanvas name got called out for being a SCAM. Obviously, this was done to fool people into thinking that this company doesn't have a history of bad reviews. It's kind of silly, what are they going to do when the bad reviews start piling up for their new name? Change it again? Lol I mean look at the reviews for both names - not even one 3 star review.

Anyway, I placed an order a month ago and immediately received an order invoice confirmation stating that my order would be shipped within 5-7 business days, and a shipping confirmation email would be sent. Well, it's a month later and I never received my shipping email, no tracking, and no product either. This was supposed to be a Christmas gift and even if it is shipped tomorrow it likely won't get here by Christmas.
I called their customer service number and as it is a Sunday I got no answer. Emailed as well and am awaiting a response, if I ever get one at all. (Based on the horrible reviews I probably won't).

I can't comment on the quality of the product because I never received it.

My concern right now is how I'm going to dispute the charges with my bank. I used a debt card to pay for this transaction and it that's equivalent to using a checkbook. If anyone has any suggestions please help.