They do not ship canvas within 24 hours, but within 48 hours, so I received my canvas 6 days after placing the order. Speaking of the canvas itself – it is outstanding! The quality is high. I would only suggest the service to work on a faster turnaround. Overall, canvasdiscount is recommended!
If you can take a focused and crisp photo, this is the best service to create your own art. I have had photos done on canvas from30 inches by 40 down to 12 by 20; and each turned out super. The delivery was prompt and the end product is the envy of most of my neighbors. I have used this service for portraits, as well as landscapes- they do not disappoint.
I am speechless. I ordered a framed canvas print. It came in crooked. They told me to place heavy books on it so I could straighten it. What the what? Never heard of such a thing. I have ordered frames over the years and never ever had an issue. They said they would reprint and resend. No. Not going to do that in hopes it comes in straight. Will never order from this co again. Canvas on Demand is the best by far and should have stayed with them. I will dispute my order with my bank until I get refunded.
I ordered a canvas print which I received damaged. Emailed CD and they sent me a new print FREE of charge. Great customer service and they sent me coupons for additional savings! I then placed a second order and recently received those undamaged. Absolutely stunning results overall and love their product. Thanks CanvasDiscount! My next order isn't far off...
I ordered several prints from this company. I was extremely dissatisfied with their work. The frames were cheap, there was marks on the matting, and the quality of the prints were poor. I tried to contact a person to resolve the issue, but had to go through email. I finally got an email back, but they only wanted to send me reprints. I am still continuing to fight this issue. Do NOT use this company.
Canvas Discount did a great job! I was a little worried about a canvas so large. But it turned out great with beautiful color. My nephew and his wife have it hanging above their dining room table. It looks awesome!
Loved my canvas and it arrived very timely! Great quality! Lol, it was bigger than i though because of human error. But you can't beat the price and the quality. I ordered one for my middle daughter and plan to order more! Thanks so much. I am very satisfied.
Very disappointed. I attempted to order using my credit card. As I typed my number in, their system kept adding numbers to my numbers. So of course when I try to continue, I get a message that this number isn't correct. (Well of course it's not, since their system "jacked" with my entry) They also want you to "take a picture" of your credit card to attach to the order info. (which I didn't do!) Very strange! I've just called my credit card company to report them and cancel 'this' card and have a new one issued. Not taking any chances. SCARY!
I just received my picture and they are not what I expected, I sent six pictures to have done and the heads are cut off, the sides were cut off. I'm not sure what y'all were looking at when you print the picture and I don't understand why I didn't get a phone call or an email explaining the order to me?
I would like a refund.
This site is a sham. Oh, you'll get your canvas (shipped in a month, not 2-3 days), but it'll be rolled around pieces of frame with a one page instruction on how to frame it yourself. The edges of the canvas are cut so unevenly that it must have been done so poorly on purpose.
No attempts to contact them have been successful, and they have an F with the BBB.
If you want a $#*!ty canvas print for cheap by all means go for it. But if you want something nice to hang on your wall or give to someone get it somewhere else.
I have never been disappointed with any goods or service from Canvasdiscount.com.
However, I did contact them in response to a portion of their website which mentioned they would meet & beat any any other website's $ for the same item. I did contact canvasdiscount.com regarding a $69.99 for a 30 x 40 canvas on another website & never heard back from canvasdiscount.com
I have ordered from this company regularly for the last few months, but on my most recent order the prints were horrible and completely blurry. When I contacted them, it took two days for a response. Then another 2 days for their determination that my complaint was invalid. They are awful and to make matters worse, they make you wait days and days to get a different person who gives almost no information on the matter. Basically a form letter response. They never refer to you as a person, they call you Dear Customer. I'm so disappointed that this company operates so poorly. The items I have received in the past were good, but look out if you have a problem, it's going to be one endless nightmare. I'm out $60 bucks and about one and a half weeks of trying to resolve the issue. They are simply horrible and in my opinion, scammy.
CanvasDiscount.com (Bestcanvas, Inc.) website and its Ad was flashing Mother's Day delivery guarantee with a timer count down. My credit card was charged as soon as order placed, but the order wasn't sent out until 5 days later (not the 24 hour processing guarantee), shipping took another 7days (not as promised 2-6 days). I didn't receive my order until 12 days after I paid. Mother did NOT receive her gift on Mother's Day. Mom is Very Sad!
Dear customer,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasdiscount.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasDiscount-Team
I contacted the Better Business Bureau because this is a fraudulent company. Do not order. They took $174 and have refused to answer any calls or emails about my order over a month ago. I have been hung up on the only time a human being answered the phone when I ask questions she couldn't answer.
The photograph that I submitted was a night scene of the university from which earned my Masters degree. The end product is spectacular and hangs in a prominent place in my apartment. I am so pleased with the work done by this company.
I took the picture from my phone and didn't think quality was going to be the same as the picture got better, but the quality is impeccable! It's what I've been looking for and wanted for a long time plus MORE! Great job and thank you for making it totally worth my money! I love it! People keep asking me about it all the time! Thank you!
I ordered a picture for my boyfriend's birthday. They said it would ship in 2-7 business days and after 7 days, I called and the thing wasn't even made yet! The lady on the phone was extremely rude. I had my order cancelled and will ALWAYS read the reviews before ordering anything online like this again. Now my boyfriend's present will be late :( I feel very bad.
This business is a total scam. Don't believe the positive reviews because they probably invested a lot of money to create them. Their photo quality is not clear, even though I submitted a professional resolution photograph. There is no life or color in the photo. When I asked for a replacement, they said I must destroy in the most cruel way a photo of me and my wife and kids and provide them photo proof. This is extremely cruel and wrong to ask someone to do. All because they don't want to provide a return shipping label. I chose them because they were the cheapest compared to other sites. You get what you pay for.
Hi, i just ordered 3 prints for my family and yes I was very apprehensive that this was fake site, or a scam based on the following:
Repetitive 5 star reviews posted on the same day
Shipping weight of only 1 pound via using the tracking number via UPS
HOWEVER! When I received my 3 photos today, they are great quality! No distortion in the phone. There was no assembly required to the frame other than how I wanted to hang the canvas. The canvas picture was quality. I uploaded photos from my phone also.
Again, for the price you really can't beat the size on a canvas. I would use them again for sure.
Jeff
The first order I placed with them took a long time, but the picture I finally received was very well done. Their customer service person contacted me and wanted me to give them a second chance. The following order was prompt, shipped within 36 hours, and was of the same great quality as the first. First time I had ever had a company's customer service contact me to make sure I was happy. I will do more business with them.
Overview
CanvasDiscount has a rating of 3 stars from 1,059 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Deb,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasdiscount.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasdiscount-Team