I am speechless. I ordered a framed canvas print. It came in crooked. They told me to place heavy books on it so I could straighten it. What the what? Never heard of such a thing. I have ordered frames over the years and never ever had an issue. They said they would reprint and resend. No. Not going to do that in hopes it comes in straight. Will never order from this co again. Canvas on Demand is the best by far and should have stayed with them. I will dispute my order with my bank until I get refunded.