CanvasChamp Reviews Summary
CanvasChamp has a rating of 3.2 stars from 1,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 5th among Art Prints sites.
We received our canvas prints within 3 weeks and they are very well made. The prices were by far the cheapest amongst competitors but the quality is very high. Cant recommend them enough.
It looks all American but they're overseas. They have zero customer service and will never answer an email. The corners will be rubbed off and I don't trust them.
Hi Chuck,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your concern at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I purchased a pillow for my nephew with the last picture taken of him and his mother (she passed away) on the front and a picture of his mother in her younger years on the back.
First - trying to edit the photo was very difficult. I wouldn't show the whole photo so I had no idea what the end result would be. It's a photo of them both so I first tried to center it with both being in the picture. Nope, that wouldn't happen so I centered it so his mother was centered in the picture and thought it looked nice.
It was just delivered and I am SO disappointed!
It shows both my nephew and his mom BUT they're on the very sides so almost half their faces are cut out and there's a large, dark space centered that stands out more than the people. That's my biggest complaint but let's talk about the quality now: it is so, so cheaply made. The zipper doesn't go from one, bottom corner to the other, it's perhaps half the bottom of the pillow plus the zipper (very cheap plastic) is sewn together where you can't unzip/zip it to the end. The personalized pillow case comes with a pillow shrink wrapped so it puffs up when it's taken out of the plastic wrap and it's ok, I guess. However, it's very difficult to get into the super small zipper opening.
Once I got it worked in, fitting it to each corner it only disappointed me more in the picture and how noticable it is this big, dark space in the middle and the faces of my sister and her youngest son (my nephew) on the sides, cut almost in half.
Oh, on the front I added text, the last words she said to her son, just three words and the first 2 letters on the first word was cut out.
It's too late to re-order and I wouldn't from this company anyway but this was $50 wasted.
Pictures included. You can't tell from the pics that the zipper doesn't work but it only opens up perhaps half the size, if that. I was afraid I'd rip something trying to, carefully, put the pillow in.
Hey Susan,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I did not know the products are produced in India. There might be where issues of when I received my photo, there were scratches all over it. They could have padded the shipment more as it was going overseas but there was no damaged to the packaging itself, so it might just be a quality issue. Shipment itself didn't take very long, in fact, came in a lot quicker than what the original led time stated. The metal looks ok quality, but the edges are basically raw. I thought they would at least round the corners so that it isn't sharp. And I chose the pre-hanger option, which is just a square of thick foam tape on each corner. I there would be a hanger hole. There is no backing and the metal is about 1/8" thick. I would recommend they add rounded corners as this can be very sharp.
I was recommended of this site by a co-worker but I do not think I would order from here again as there are more options in the states I can go through and get a better idea of what I am ordering.
Hey Daisy,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
We love ordering our canvases from canvas champ. The quality is great and the turn around time is great!
Hi Jenny,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
The photos I received were not of my family nor were they even the same size or quantity that I ordered. I ordered well in advance of when I need them (a week from today) but now I'm afraid I will not receive them in time to gift. We will see how customer service does and what quality is once I receive them. On a side note, packaging was like Fort Knox & company went out of their way to make sure photos didn't get destroyed during delivery. To be continued…
Dear Customer,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
As always a Canvas Champ produces a beautiful quality print, with fast delivery and great packaging! You never have to be concerned your print will be damaged. They Never Disappoint.
Hi Francine,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Ordered a pillow with picture of pet. Delivery and picture definition was good. However, picture coloring was terrible. White areas were blue. I asked for money back or replacement with correct color. Communication with CS got me nowhere. Beware.
Hey Joe,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I ordered two small photo pillows of my dogs for my son as a Christmas present. The pillows look like the pictures, although one is deformed looking. I ordered from here because they were cheap and this is a funny gift that I didn't want to pay a lot for but also because the website clearly stated that the pillows had removable covers. Well, they don't. When I emailed and asked about it, they said I ordered pillows, not covers. The description of the PILLOWS clearly states they come with removable covers. Also, the seams will surely not last very long, and I'll have to get them repaired.
Hey Amy,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Great image, professionalism, and delivery time. Very happy with the outcome of my painting in a print canvas
I let them know their promo code wasn't working. The person on the other end sent a. Png of a screen that is an old version of their site, I asked again for a solution and he said "thanks for contacting us. Have a good time!" and disconnected. Lol, I bought from their competition. Don't waste your time on CanvasChamp
Hey Anthony,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the concerned team member.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I placed an order during the Black Friday sale. They charged me twice and couldn't find my order. Customer service took hours to answer me back on the live assistant. This company feels like a scam.
Dear Customer,
Firstly, we sincerely apologize for the experience you had, which is something you cannot expect from us. We have a 100% customer satisfaction policy, under which I am ready to provide you with a solution of your choice. Please contact me by email at mike@canvaschamp.com. I assure you of a favorable solution, at the earliest. Have a wonderful day!
Warm regards,
Canvas Champ
I've used Canvas Champ for years and they were great. Last year I ordered a plaque and they printed it so the edge was cut off. I contacted them and they re-did it, so it took some time (everything ships from somewhere overseas and you have to sign for it when FedEx brings it, so delivery is kind of a hassle, too), but I did get it at least. This year, I ordered 2 photo pillows and the quality was AWFUL. The pillows are thin and cheap. The fabric is reminiscent of 1974 leisure suit. SO cheesy! I also ordered bookmarks. There was stray text where there shouldn't have been and they were cut incorrectly so they were cut off and the cut-line was visible. I pointed these errors out, sent them pictures of both issues so there was no confusion, and they printed them again. This time they were cut correctly but they still left the stray text. I'm currently fighting the battle of ignored emails trying to get them corrected, ONCE AGAIN. I also ordered a canvas that came out absolutely AWFUL! I contacted them about it and was told that the photo resolution was too low - however when designing the print, it said it was fine. I went back and forth multiple times, and finally after several requests, am supposedly getting a refund for that. Right now, my emails are being ignored. I called the 800 number hoping that would help. I got a guy who barely spoke English, understood nothing I was saying, and who I couldn't hear because of all the banging and shuffling around in the background. Needless to say, this will be the LAST time I ever use this company. Don't know what happened, but they went downhill fast! Save yourself time, money, and headaches and shop ANYWHERE else but here!
Dear Amy,
Thank you for sharing your feedback with us so we can get a chance to improve your experience, and if there's an error in your order, we will surely rectify it. Please rest assured.
We have a 100% customer satisfaction policy, under which we want some more information from you so we can do the needful at the earliest. For that, please connect with us via email at mike@canvaschamp.com with your order number in the subject line. We are eager to hear from you soon. Have a wonderful day!
Warm regards,
Canvas Champ
Took a while to arrive. But all perfectly packaged and tracing was good.Everything was excellent. Customer support was top notch.
Hi Kaitlyn,
Thank you very much for posting your review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Great quality. Fast delivery. Excellent communication. Would recommend.Thanks for the amazing service would
Dear Customer,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
1st order was shipped with 1 peice of cardboard and saran wrap. It came heavily damaged to the metal prints. Replacement order also arrived with numerous chips and warped for metal prints. The canvas wrap is made with cheap products. It ships from India.
Hey Larisa,
Greetings from the Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality products along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Printed sign did not arrived on time, I have to go to local store spend over $100 to print another one. The product arriving 2 weeks late. I send them email but only auto reply, no customer support.
Hey Kelly,
Greetings from the Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality products along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Extremely happy with picture, looks even better than I anticipated. Their service was really awesome. I really loved their service. Thank you so much.
Hi Kat,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I ordered three prints but received only 1 that too of small size.
Better to get prints from nearby local shop
Hey Devi,
Greetings from the Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality products along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I have had numeous of my photos printed on canvas and your company did a great job.
I will use you again.
Hi Michael,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Akshata,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ