CanvasChamp

This is the second time I purchased an acrylic block - encased photo. Last time, 2 years ago, I had to return it do to poor quality, but this time, the quality was excellent and the delivery was fast. CanvasChamp was the ONLY vendor offering a 5" x 5" size and I was happy to find them because I had to have that size. I have encased 5 photos of grandchildren over the years and I have found that the exact dimensions vary slightly (quality control poor) and the thicknesses have decreased and no longer available in the thickest size (cost cutting).

Cheap looking flimsy frame compared to other services I've used, will not use again. Website claims to be Canadian but shipped from India.

The hangers are placed at the top of the frame which doesn't allow any slack to form a bow. The wire (not included, another negative) has to be stretched very tightly so that it won't be visible on the wall. Usually wire connecters are located 6 inches below the top of the frame to allow for a bow to form just below the top of the frame and not show on the wall. The sawtooth hangers are better (for smaller prints), but cost extra.

I ordered a 3d acrylic photo block for my wife for Mother's Day. Placed the order on April 25th (2.5 weeks before Mother's Day) and I received the final product on May 24th (more than a week after Mother's Day). Not only that, I had to follow-up multiple times for an update with CanvasChamp's service team.

Once I finally received the finished product, the photo block was not created according to the specifications that I requested. And not only that, the photo on the block was off-center.

Extremely disappointed with the business, service, and product. I will not be using CanvasChamp again.

My first purchase of a metal print came with white smudges in the foreground. Not acceptable.
The photo I submitted was a 6,000 x 4,000 jpg from my Nikon Z5. It was tack sharp.
They remade the metal print. This time, it was not as sharp as the original metal print. It was unacceptable.
I gave up on CanvasChamp.

Shipping from China so good luck with any type of refund if you don't like it. And there is plenty to not like - poor quality! Scuffs and marks on the canvas, poor assembly, damaged edges - AND NOT FROM SHIPPING.

Product missed an anniversary by 2 weeks and another month to get a replacement that is also crap. Horrible - even if it was free at a garage sale I would not take it.

I knew my pillow would be small, but I didn't think it would be as small as it was. It was a cut out of my granddaughters new puppy. It was pretty sad looking, so I gave it to the dog as a dog toy and purchased a different pillow from another company. Maybe some suggestions on the website would help. FYI - if the dog is sitting and will have one leg "cut out", it will look like it has a pencil for a leg! Also, instead of shipping it "flat", it came folded over in a ball and was hard to smooth out.

I had a photo of my Mother put on canvas (11X14). It came out fantastic the colors was bright and clear. I would recommend it to anyone. Ether the meatal prints, acrylic prints, or the canvas prints along with any of the other products they offer.