CanvasBees

The "Manager" is terrible. He will not help you solve issues that were made in mistake; Every time! You call or email; it either takes 30 min to get ahold of 1 person or no one ever emails you back. It took me more than a month to receive because of an error that the company could have taken care of more quickly but refused to help, I had to do this on my own.
I will never order from this GUY again, waste of time and money.

The owner is not a good person, he blamed me for there misprint, then he wanted me to pay for the reprint. I ordered huge canvases of my children and at the bottom was a heart and a shopping cart! Even if I uploaded those pictures (which I didn't see on my side) where is the quality control department? Want who in there right mind would add that to a huge canvas without attempting to contact the customer for verification? He was so rude to me, I am going to make sure everyone sees these review on every outlet I can find.

The quality of what I received was un-usable - totally did not look like what I sent them and the picture was mounted crooked on the frame. 2 emails - no response. Called - all 4 phone prompts - no response - goes immediately to voicemail. Been over a week - not one call or email returned. This was to be a special gift - they now have my money and I have no gift. Bad business - stay away. A business is not measured by when things go well, it is measured by how they treat customers when they dont.

I place an order and paid for 1 to 2 shipping. I live roughly 2 hours away from the business so it should have been 1 day, 2 days max. 4 days later, my order arrives. After no response from company, I called Fedex and complained. I paid for the faster shipping as this was a gift for my brother and nephew. Had to pay again to ship to his house since he was here for the holidays. Zero responses on the phone or email. Poor customer service. Prints were good, but i'll never order from here again. The kicker was the phone call with Fedex. I paid for faster service, and was given the saver option which is basically the free option.

I was really nervous after reading all the bad reviews because I submitted my order before checking out any reviews and I basically thought I had just thrown away my money but to my surprise, everything arrived in a timely fashion and looks exactly as I would have hoped. I purchased four smaller canvases with the BOGO deal and so even with shipping it only cost around $10/canvas which is a crazy deal! Costco canvases start at $30 I'm pretty sure. All of the canvases kept the photos in line and I'm just really happy with the product. It sucks that others had bad experiences and because of that I guess I'd recommend not buying really large or expensive canvases through this company but for small ones when there's a deal this good, it's such a good deal the risk is worth it in my book, plus all four of my canvases turned out great!

In January of this year I placed an order. I was told I would receive a proof to approve/ not approve before the order would be created/ shipped. I did not approve the proof and the order was shipped. I called to make the return and was told I didn't have to send the items back but I would get a refund. It's been almost 60 days of ongoing emails with the company promising a refund and that someone would get back to me with no resolution. I have documented emails of a non-approved proof and promised refund and phone records I will be submitting to the credit card company dispute. I am sorry that it has come to this and wish the company could have come to a resolution with me. If you are looking to order prints from a company who is easy to get in contact with and responds to questions/ gives proofs, etc I would not recommend Canvasbees.

The total on all their invoices never add up. They are charging double tax for all buy1 Get 1 free orders. Everyone should check their invoices and complain to consumers affairs in the state of NJ. Their parent company name and inform is as follows:
Adv Advertising
Website: http://www.advadvertising.com/contact.html
700 B Campus Drive, Morganville, NJ, 07*******588 - *******@advadvertising.com
Managers name: Jesse Shaw
Other phone numbers found on the web:
*******635 canvas print factory - Same management as canvasbees.com

There is no way to contact customer service for any correction or mistake. When they were running a BOGO offer, I thought I placed an order for two of the same print and then typed in promo code. When I got the invoice it says one print and no discount. I immediately wrote an email to rectify and have since written 3 times -- no response. I've called customer service and left messages 3 times, again... no response. HORRIBLE WAY TO DO BUSINESS. I saw no way to cancel an order even seconds after I ordered.