CanvasBees

Ordered a picture as a christmas present for my 95 year old grandfather. Ordered 10 days before christmas and paid for expedited shipping. It's now January 14th and I haven't received the package.

I called them to figure it out, and they said I could have "free shipping" on my next purchase, but wouldn't refund the $30 I paid for expedited shipping. When I said I would dispute the charges with my credit card company, he said I wouldn't get my picture at all then, that he would actually call UPS and tell them not to deliver my picture. What awesome people

I ordered "Goshikigahara," from the series Twelve Scenes in the Japan Alps by Hiroshi Yoshida. It's in the public domain. In the CanvasBees print that I received, the nuances between pink, red, and orange are rather washed out. It's most apparent in the upper half of the painting. In the lower half, the dark greens and browns all run together unlike in the original--it is difficult to distinguish all of the different colors that give the landscape its shape. The picture is clear, but the colors are too dark in some places, and too washed out in others.

I just got my prints today the 18th, ordered around the 4th. There was a delay due to the snow storm which is on FedEx not canvasbees. The canvases are 60x60 and 60x45 and I am extremely satisfied with the turnout. 1 problem tho, the 60x60 is a few inches short 5inches each way so it's actually 55x55. I'm not totally mad at it but I would like the size I ordered. Again, Other than that the canvases are awesome. I will probably use them again depending their response when I address the size issue. Would def recommend. *** let me say, I am a graphic artist so I made sure my original artwork was print ready, necessary resolution and proper color setup is essential to get any prints right. If you don't know what you are doing consult someone that does or at least Google. You can't blame the printer for giving you what you gave them. Unless they agree to make proper corrections but what is good to them isn't always good to you.

I ordered a large canvas print from Canvas Bees. Fedex broke it during shipment. The frame was broken and the canvas was torn. It was not salvagable. I filed a claim with Fedex but they denied, saying Canvas Bees was the shipper so they would have to file the claim. I tried contacting Canvas Bees several times to resolve this, both my email and telephone. Emai went unanswered. First voice message went unanswered. 2nd call was answered and I was put on hold for 30 minutes, then disconnected. I called back, waited in the queue, and was disconnected again. This is not a reputable business.

I ordered from Canvasbees because of the cost. I had not read any reviews on the company or it's product. First let me say that I received my product quickly. I ordered on the 3rd and received on the 7th. I have ordered canvas' from several other companies. The one feature that this company does not have that I like is the ability to edit (reduce/stretch) your picture on the site. All editing must be done prior to upload. The canvas I ordered did not come with hangers to hang the pictures. So I had to provide my own. The quality is acceptable, but I don't think I will order from them again. The canvas' are rough like a good burlap. Not smooth at all. Close up you can see each square on the canvas, like a pix-elated picture. If you are standing 4 feet away then it's ok; The canvas' look good. For the price they are ok. But I would have preferred a more smoother finish. I did not pay for shipping and used a coupon. So my cost was reasonable.

Beware: You get what you pay for. The prints I received from CanvasBees were less than acceptable. I requested that my photos be wrapped around the canvas adding additional instructions to center the photos. When I received the prints, the picture was wrapped around, but it was as if they had copied the picture again and wrapped that around the sides. There were two faces side by side (one on the front and one on the side of the picture). There were partial heads on the side of the pictures as well. When I called to return the prints, I was told that I ordered my prints on December 8th and it is now January 11th so I was outside of the 30 day guarantee. I did not receive my prints until December 22nd. So just be aware that the 30 days starts from date of order, not from the date you receive the product. The only option I was given was to have the prints reprinted with a black boarder. So 100% satisfaction has its limits.

I purchased 6 (24 by 36) canvas from CanvasBees after scouting the internet for the best deals. One thing I wish I did was read customer reviews before using Canvas Bees. So, I didn't see what customers were saying until after I placed the order. I'm not going to lie. I had a slight panic attack after reading some of these reviews. Plus, I ended up contacting CanvasBees about a mistake I had made on one of my orders. I left two voice messages right after placing my order, and I never heard back from them. I called again a few days later to learn that they had already printed my order, and the guy over the phone (Jesse) was just plain rude. This made me even more concerned that I had just made horrible purchases. HOWEVER besides the HORRIBLE customer service, all six of my canvas came on time and they look great. Would I recommend Canvas Bees to another person? Hex NO! Unless you just can't pass up their deals and you want to be put on a nail-biting, roller coaster ride.

BUT, If you do decide to use them or maybe you have already placed an order, just know at least one customer got their stuff so you might get yours... But I hope you used PayPal or your credit card. At least with them, you may be reimbursed if something goes wrong. So, make sure to keep all your paperwork and any documented correspondence so that you can have proof.

Ordered a canvas print for a birthday present, didnt receive it in time. Called to address the problem and "Jesse" told me it would be sent out as soon as possible. Then received an email that they couldnt make it and would refund the money. I asked to speek to a manager. No manager... what? Then he threatend to keep my money. I told him I would file a complaint and he threatend to find out where I worked and file a complaint. What a sham of a buisness. Calling my attorney if the money is not refunded!

I ordered 2 canvases thru the BOGO offer on their website on May 3. It was supposed to be delivered between May 11-15. I called on May 17 to see why it hasn't been delivered and the guy told me they were running behind because of the holiday but my order is ready & will be shipped and they would email me a tracking number. Well I called back today (5/23/17) to see why I haven't received my order or the tracking number and the guy told me the same exact story that he told me 6 days earlier. So a week later and my order is still ready but not shipped?! Well they guy has the audacity to ask me if I want to pay to expedite my order. On my dime of course! So I asked for the manager & he said he is the manager. I asked him if he is the owner & guess what, he is the owner! So yeah. 20 days since I placed the order and I haven't received it. I did finally get a tracking number so we will see how the product turns out... I don't have high expectations seeing the other comments on here! But I will order from Picture it on Canvas from now on... I had great results from them!

Jesse, the only person that answers the phones, is a complete insensitive, rude, unprofessional, ignorant and piece of dung that does not know to handle a business over the phone. My order was placed 3 weeks ago and I still have not received a shipping email confirmation with the tracking number, We paid $65 for the BOGO deal but no delivery of the items 3 weeks after order was placed. DO NOT USE BUY ANYTHING FROM THIS COMPANY AND DO NOT DEAL WITH THIS IGNORANT OVER THE PHONE. Report them to the BBB and your Bank if you have not received your paid products after 3 weeks!

You get what you pay for... DO NOT USE... I repeat DO NOT USE. This must be a small company because I spoke with Jessie - who is the rudest person I have ever been encountered with via phone- He hung up the phone when I asked to speak with the owner of the company. I placed an order (BOGO) and did NOT get what I ordered and paid for. He took it upon himself to reduce the size of one of pictures because it wouldn't print nicely on the size I ordered. Instead of emailing or calling me so I could modify my order and pay for the size that they shipped, they charged me for the bigger size but shipped a smaller size. Per Jessie, we do BOGO all the time... which is totally IRRELEVANT, I paid for one size but you all printed and ship what you wanted. Completely unacceptable! I believe Jessie is probably the owner... he would not give me the owner's name or contact information. Their prices may be cheap but believe if you have a problem, you can chalk it up as a LOSS. YOU HAVE BEEN WARNED!

I ordered a 16x20 for $14.99 and received a 12 x 20 and was charged $15! Plus $16 for shipping. I called and the young man who answered he said he was the owner. I told him my problem with my order. AT first there was miscommunication between him and I. I have to admit I was frustrated and hung up because I felt like he was not listening. He called back and was patient to hear out exactly what I needed. I was very pleased that offered to graciously refund my shipping of $16. He offered to even credit my entire order. I simply took the shipping refund and did pay for the canvas. It am grateful for small business such as Canvas bees who are willing to call their customers back and make things right after a misunderstanding. My picture of my children is clear and looks amazing on our wall. My family loves the canvas picture and the colors. Thank you Canvas bees for caring enough to call me back to make this right. I will come back because of your humility to seek things out. I will be purchasing my clients closing gifts from here in the near future!