CanvasBees

I ordered two canvases last month. When they arrived, the quality was very poor. The canvas was stretched too tight in some areas, too loose in others, causing it to bubble and distort the image.

It took multiple emails to even get a response from Customer Service. They refused to refund the order and instead said they would print the order again. I sent multiple emails saying that I wanted a refund since the event I ordered these for had already passed. They ignored those emails and sent the reprints anyway.

Very poor quality. Awful service. Would NEVER order from them again.

My experience with CanvasBees was dismal. Their communication is non-existent with no response to email or phone calls. 3 weeks after the promised date my order was still not delivered. Only by filing a claim with PayPal was I able to recover my payment, and even then their response was a bogus attempt to excuse their blatantly amateur performance. I question the veracity of any positive review shown here. BUYER BEWARE!

My order was to be shipped between 08/11 to 08/15 after 08/18 I called and was told it would be shipped that day. On 08/22 I called and again was told it would be shipped that day both times the gentleman on the line showed no concern for the delay. Finally on 08/24 my print arrived "Damaged". The packing had no cushion for the print and the jointed frame was coming apart. Once hung on the wall the print has a wrinkle running from top right to bottom left. I wish I reviewed this site prior to ordering.

My expectations weren't high ordering from this company, simply because I operate on the mentality of "You get what you pay for." I did start to worry a lot, because I read the reviews after ordering from them, and as you read through these reviews, you'll see that the good ones are far and few between.

Here's my experience:

I ordered two small prints at the awesome price of $8 a piece! The $12.80 shipping is where they got me though. I ended up paying just under $30, but to be honest, that's the price one canvas print would've been elsewhere. So in retrospect, I saved a lot on this gift.

I was then given a confirmation of order email where I was given this exact statement on my order:

Your order will be delivered between May 18,2017 and May 22,2017.

Which turned out to be an estimate on when it'd be shipped out, because the subsequent email on it being shipped out was sent to me on the day it was supposed to be delivered.

But, I'm fairly easy going, so that actually did not bother me at all. However, maybe a suggestion on changing the word delivered between such and such date to shipped between?

Anyway, I received my package. The fault here lies with me. It was supposed to be shipped elsewhere, but that's okay. Not the company's fault. Nevertheless, the canvas prints came out beautiful. I was scared about the quality, because of the reviews, but I'm pleasantly surprised. I'm actually very satisfied with the product!

COMPLETE LACK OF CUSTOMER SUPPORT AND SERVICE. NO ONE ANSWERS THE PHONE. NO ONE RETURNS CALLS. NO ONE RETURNS EMAILS. THIS COMPANY IS THE WORST. IT'S A COMPLETE DEAD END. IF YOU HAVE ANY ISSUE YOU CAN FORGET GETTING IT FIXED. MY PRINT ARRIVED DAMAGED AND NO ONE WILL ADDRESS IT. I HAVE NOT SPOKEN TO A HUMAN HERE BECAUSE THEY NEVER ANSWER OR CALL BACK. (Caps on purpose because they suck so bad!). People rating better than 1 star on here got lucky or are company shills. There are a lot more bad reviews than good ones. Do yourself a favor and don't gamble with your art with this horrible company.

I ordered three 16" x 20" canvas prints four days ago and they arrived today! I can't believe it! They were a surprise to my husband and, based on negative reviews, I was worried about open the box in front of him - fearing they may look poorly made. Well, he was there so I opened them. THEY ARE BEAUTIFUL! I have had none of the issues I so feared when ordering. These are a ton of bang for the buck!

So I actually went on to check reviews after I ordered, and saw some unsatisfying reviews. I was anticipating my order wouldn't be sent or it would be bad quality but those reviews honestly were wrong. I am extremely pleased with the canvas print I bought it turned out so nice and the service was great. This is the best priced prints website I've found with also giving proper quality work and shipping timing. I included a photo of my finished wall. The top horizontal canvas is what I ordered.

I would not use this company again. I got pulled in with their promise of "fast delivery". Placed the order and paid a big shipping charge, was committed one delivery date, then the order confirmation came (a day later) with a different, later date. Called to explain that I needed this portrait for a special event ----spoke to them 3 TIMES to confirm, each time was assured I'd get it in time --- Almost two weeks later, still have yet to get the order -- and of course, they missed the special event. STAY AWAY! There are too many other options out there.

Canvas Bees produces high quality, high resolution canvases and I have used them multiple times. The company delivered a pretty large order on time for grand re-opening of my business which was not an easy task. I have also used them to make an amazing canvas of my engagement photo for my fiance. I would highly recommend them!

I have used Canvas Bees several times. I am a photographer and like to give canvas prints as gifts. They have done a great job! I was happy with all of the canvases I had ordered except one BUT they reprinted it for me! I did email them once about the issue and did not hear back from them, so I emailed them again and they immediately called me and apologized and said they would do a reprint for me. Hey no one is perfect but I really appreciated the good customer service I have received and will continue using them, and would recommend them to anyone!

Very disappointed with my order. I wish I found this site before ordering. I ordered 9 prints that were to fit together perfectly except the 11 x 14 I ordered that was supposed to be portrait came landscape style. I called customer service and spoke with Jesse who was very rude. He told me I ordered it landscape style. Which is odd because their website doesnt even give you the option to do that! Its a guessing game when you enter the numbers. But, the rest of my prints came as the first # being the top of the photo for example my 16 x 20 came as portrait style and so on. When I pointed this out to Jesse and asked him to explain why the rest of my photos were portrait, he said I dont have an answer for that. He then proceeded to tell me he would give me a new picture for free but that I would need to pay the shipping of $18.95! It is clear that they made a mistake. I asked to speak with someone that could answer my questions he told me it was a small company and that there was no one else for me to speak to. Very poor customer service! I will never order from this company again. Do yourself a favor and stay away from these guys.