CanvasBees

Purchased a canvas from this company right before Christmas and was given an eta of the 24th to the 4th of January received it several days before the holiday and was blown away by quality. Called in to customer service to see if I could have another one in time an HONEST gentleman answered the phone and said that would not be possible at that time. I received excellent customer care a a great product and was not lied to to receive more business, excellent company to work with on a tight schedule, thank you canvas bees.com!

I can't thank you enough, Jesse Shaw and Canvasbees!
My delivery came sooner than expected, and I love every one of the canvases, they look great. The 10 you made came out great and I am sending more photos for you to make me. I highly recommend using Canvasbees for all your needs, very reliable and quality work.
I liked the honest answers you gave me regarding the photos that would come out best, and I am super exited for my next batch of big beautiful canvases. Thanks for everything!
Judy Valansi

I LOVE CanvasBees. My art is exquisite on their canvas pieces and they always arrive in a timely fashion. Their customer service is outstanding. I have checked out several canvas companies and have bought and compared my art with other stores on canvas, and Canvasbee is the one my small business has selected.

Thank you so much!

Read the other reviews and you'll see that everyone says the same thing. I made my purchase over a month ago and have not received my item. I wrote several emails to them and never got a reply. I even called them several times. The guy on the phone was very rude and refused to refund my order. He hung up on me several times saying I would never get my money back. I later filed a dispute with my credit card company and was able to get my money back. This is not a business, it's a scam!

I ordered my prints a few weeks ago because I wanted them this weekend. I was told by Jesse that I would pay extra for shipping to get the special. I paid it immediately. I explained to them I needed these prints by today. I am going out of town this weekend for a birthday party. I called Jesse and he didn't know I had paid the extra shipping. I explained the situation to him. He said he would ship it it on a two day. I never got it today as promised. Now I will get it Tuesday and will have to pay for shipping again to send it to my uncle. I am going to be embarrassed by not being able to bring my gift this weekend. Never use this company.

I am shocked to read some less than satisfactory reviews! I have been working with CanvasBees for over a year and every single print, poster, mount was delivered without difficulty and the quality is wonderful. The one time I was not 100% satisfied (a styrofoam mount was damaged in delivery), it was rectified without a hitch! I have ALL my prints and posters for my modeling work prepared by CanvasBees and wouldn't order from anyone else.

Canvas Bees may show to be the lower online, but you will not get what you pay for. I ordered under one of their many bogo sales and was sent the incorrect sizes (half the size of what I paid for.) Their customer service is a joke. I was told I would not get a refund, it would not be corrected, and there was no one above the person who answered the phone to discuss it with. I had to contact my bank to get my money back. Use another company!

I didn't look up this company until after I placed my order... I wish I would have looked them up first! Customer Service is not the best. I sent an email regarding my order and never received a response. I then call and was informed my order was "being prepped for shipment". A week later I call back asking if it had been shipped and I was informed that they technically had another week before having to ship it out to me... I work in customer service and was speechless hearing this response. Then I get the prints. They were much darker than the image provided which caused a loss in some detail that to some might not matter, but considering I am former photo major and place attention to detail, it changes the image for me altogether. Then I go to hang it and before I even let go the hanger fell off and would not go back in. I am now hanging it by the frame. I guess I got what I paid for, I will be going elsewhere going forward.

I ordered 2 prints and paid for them. I was mailed the one print and never received the second print. It didn't even show on my invoice or on my order confirmation that I had ordered it but they charged me and collected the money for both. I politely emailed them offering to send them the 2nd image if they needed it so they could ship me the print I had already paid for. They replied with a run around email asking me to send them the invoice and never addressed the fact that they took my money for both prints and only shipped me one! After the third email, they will not even respond to me now. The one print that I do have that they shipped me, which I might add is not that great of quality compared to the one I had ordered from another company last year, cost me double! So I paid twice the money and got have the quality and half the prints I ordered. I'm not very happy and I can not get a response from them now. Would not recommend this company at all.

I'm absolutely shocked at the customer service from this company. After placing my order I sent an email asking to confirm the 2 for 2 offer, all that was sent to me was a cut and paste from their system showing me my order. I received my prints today (which was 3days late!) and only received two instead of four! After speaking to Jesse in Customer Service I was told that I only purchased two and did not get the 2 for 2 offer. He said that he could send the other two prints if I paid for the postage of $13! I disagreed and asked to speak to someone higher than him, he told me outright NO! This is the worst customer service I have ever experienced! Do not order from this company, customer satisfaction is not what they strive to do!

I first ordered one print for a friend in NH. Before hitting purchase, I realized there was a two for one sale. I ordered another print for myself, and changed the shipping address to my own in OR, figuring I would mail the gift to my friend with a gift note and such. When the purchase confirmation showed up, it said both prints were being shipped to my friend in NH! I called, and was connected to a customer service agent, who said there was a $14 fee for a change of address. I explained again that his company had made a mistake, and it wasn't my responsibility to pay for that mistake. He said "we'll be happy to send it to the address you provided" (that is, the NH address). I asked if there was someone more senior I could speak with and he said no, he was the customer support manager. I asked again why I should have to shoulder the financial burden of his company's mistake, and the fellow said, "you're being very rude, ma'am. You're being very curt." Having worked in customer service before, I know what rude is... and I know that I was not being rude. Furthermore, even if I HAD been rude, it's his job to apologize! Even if he can't change the system! I said, "well, you can imagine why I'm upset," and he said, "I really can't." This company has a masters in BAD CUSTOMER SERVICE. If you place an order and don't need to change anything, you may have an entirely different experience. But woe be unto you if you need to call them...

I ordered three prints on Dec 5 and it said they would be delivered by December 14. I emailed and called about one of the prints which I was worried would be too low-resolution. After leaving two voicemails and even FB messaging the company, I finally got a response on the 13th. They said they would refund me for the blurry print and mail the other two. The prints were delivered on December 17th after I had already left town. I didn't get to give my sister her gift on Christmas as a result. I'm still waiting for them to process the refund they told me I would receive and it's December 27th. All the positive reviews on here are written by a canvas bees employee... most are all from the same date. They're fake. Terrible customer service.