It has been a great experience. I am happy with the product. It is exactly as expected.
Exciting experience
Though first time purchase of gold ornaments ONLINE, we enjoyed the shopping and liked the product the way it is delivered
It's pathetic. Very bad experience. I am going to share my experience in social sites also
Already have mentioned above and I would you like you to accept my request for complete refund ASAP.
Thank you
Regards
Gayathri Nagarajulu
Great product at this price. Delivery was a little delayed. Needs improvement on this issue.
Delivery is a big concern. Never go by delivery date mentioned on the site
It was good. Only issue was that I didn't receive updates about the delivery.
My to be Fiancé liked a ring online for me which was size 6 with the specifications of 18k Yellow Gold, SI GH Diamond Quality for INR 52,243.00
Since we live in the US he was gonna have it order online and ship it over here but they said it will be $80 for the shipping which is approx INR 5340 more. So he asked his friend to have it picked up the ring from the store itself since she was visiting India at the same time. She goes in to the store and was said that we can't order online and have it shipped to the store and once you buy online you have to ship them back if there is any repairs or replacement. The store is not responsible for that. Any way so our friend asked them at Kalyan Jewels to have it made there and she can pick it up once its done. They said that they don't have the mould for the same ring. Like SERIOUSLY? I mean its understandable that you don't carry all the online designs in the store but someone is in your store requesting you to make a ring which you sell online. Why Kalyan jewels direct us to Candere when we want to see designs or buy something? Why Kalyan jewel can't help us when Candere and Kalyan has a tie up? Why being such a big jeweler who have so many branches doesn't have a mould for the ring which they sell online? Any way my friend was asked to come again another day to talk to someone else for the ring and so she went in again and the staff said we can't do anything we don't have the mould for that. So after being disappointed twice my friend went to a local jeweler and placed an order for the same ring with the same specification for the diamond and the gold and it costed INR 41,205 and it came out perfectly beautiful. It took 3 weeks to get the ring made. And look we saved about INR 15,000.00 for the exact same ring! Kalyan/Candere has terrible management/organization they have no idea what they are doing. The staff is not helpful at all. And more over TOO PRICEY!
Nothing to say. It's looking good on me. Okay okay thank you so much for the good
Good Experience with Candere. Thank You. Hope to shop again on candere.
Very poor in customer service, very long manufacturing and delivery period. Disappointed.
It's very nice and easy to use app and I was very happy with my ring
Deliver little more early. Product takes too many days to deliver
Items in the photos is better than the original one and customer service is pathetic.
Answer: Hi, could you please forward those information to my e-mail ( rajesh.btech_it@yahoo.co.in), when compile all the complaints together and forward to the media and I'm looking forward these complaints legally which would help other customers being ripped off. They are repeatedly cheating the customers like this fraudster business model. Thanks, Rajesh
Answer: Hi, We sincerely apologize for the inconvenience caused to you and for the delay in response. Due to the nation-wide lockdown because of the COVID-19 situation, we are working remotely and hence experiencing delays. However, we are trying our best to deliver the order with limited manpower at our disposal. In order to serve you better, Can you please share your contact and order details? Our customer support team will connect with you and assist you on your queries. Thanks for your understanding.
Answer: Please Never Buy, They won't deliver item on time, Atleast it ll take 1 and half month to receive the item
Answer: You will never get a successful story by Candere, cos dey don't have one!
Candere By Kalyan Jewellers has a rating of 2.1 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Candere By Kalyan Jewellers most frequently mention customer service, delivery date and next day. Candere By Kalyan Jewellers ranks 31st among Engagement Rings sites.
Hi, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We’re normally known for our exceptional service, and we regret that we missed the mark. Your feedback makes us better.