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Candere By Kalyan Jewellers Questions & Answers

Is Candere a scam or a legit company?

asked by Patricia G. on 12/6/18

9 Answers
Candere is a legit company, to be precise, Candere by Kalyan Jewellers is the online concern on Kalyan Jewellers. Established in 2013, Kalyan Jewellers merged with Candere in 2017. You can check our about us page to know more https://www.candere.com/candere-about-us.html/ or our wikipedia page https://en.wikipedia.org/wiki/Candere
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It is an legit company the customer support is quite good for, i am not sure about there shipping i Purchased 22k gold certs with them the process is quite straight
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Yes its a scam, it's a complete planning setup to make you fool.
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Hi, could you please forward those information to my e-mail ( rajesh.btech_it@yahoo.co.in), when compile all the complaints together and forward to the media and I'm looking forward these complaints legally which would help other customers being ripped off. They are repeatedly cheating the customers like this fraudster business model.


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It is probably a legit company, but the service is horrible it's not worth your time and money. Don't buy anything from them.
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Scam. Please dont buy from them. Horrible experience shopping with Candere. Extremely bad customer service and bad attitude of the service agent Visal and Pooja. I ordered and made my payment to complete my order yet after almost a week or so i was askef to pay 780 something again. I asked why they answered that i didnt pay for the product completely. But i used online payment method. I added the item to my cart and paid the amount through netbanking. I was told that it was my mistake and when i asked how. The agent replied that he doesnt know. He also mentioned that my metal weight ia less than the specification but they is no reduction in the final price. Extremely pathetic customer service. I said i wanted to cancel and he said yous still have to pay 10%. I pleaded to check and let me know cos i never made a mistake. Anyways he refused to escalate it and said i can do want i want. Anyways i paid the amount cos i didnpt want a 10% deduction and i have decided to never do business with Candere again. I will also spread my unhappy bitter experience with everyone and safe them from getting conned..
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Ya 100 %... the way they are playing with customer
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It looks to be scam by the quality of product and the response received
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Literally the worst thing that has ever happened to me was the thought that i had to buy from you guys.
Worst customer service ever!
Firstly you took so $#*!ing long to ship the item and when you got time to $#*!ing ship it you chose one of the worst companies on earth "Bluedart".
Another $#*!tiest fraud that you guys advertise is that sit and relax no one knows what is inside the delivery bag/box. Shipping bag literally states expensive jewelry you morons. Stop that false advertisement first.
Now come to the shipping part by the worst delivery company, delivery guy called me and asked that sir are you at home? I said yes and he said he is standing below my building and will come upstairs soon.
Whole $#*!ing day passes what i get is a message from Bluedart saying that the package is delivered. He $#*!ing delivered it to some literally random flat. I called immediately and someone in your CS team said he has raised an inquiry and would investigate and call in the next 30 minutes.
Its been literally more than 10 days now and no one has called.
Also, you guys have emailed me that i would receive a refund for the size difference and i have not received that too so $#*!ing process that fast.
$#*!ing worst experience ever!
No going to buy anything from you guys also had told this to everyone i know so no one falls into your $#*!ing scam.
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