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1 Review by Jessica

Candere

Candere

5/6/19

Horrible experience shopping with Candere. Extremely bad customer service and bad attitude of the service agent Visal and Pooja. I ordered and made my payment to complete my order yet after almost a week or so i was askef to pay 780 something again. I asked why they answered that i didnt pay for the product completely. But i used online payment method. I added the item to my cart and paid the amount through netbanking. I was told that it was my mistake and when i asked how. The agent replied that he doesnt know. He also mentioned that my metal weight ia less than the specification but they is no reduction in the final price. Extremely pathetic customer service. I said i wanted to cancel and he said yous still have to pay 10%. I pleaded to check and let me know cos i never made a mistake. Anyways he refused to escalate it and said i can do want i want. Anyways i paid the amount cos i didnpt want a 10% deduction and i have decided to never do business with Candere again. I will also spread my unhappy bitter experience with everyone and safe them from getting conned.

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