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CanadaPetCareReviews 702

4.7

About the Business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
79
value
68
shipping
75
quality
63
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53,473 reviews
Missouri
2 reviews
0 helpful votes
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Purchase
October 9, 2021

Transaction went smooth fast delivery. Thanks so much

Date of experience: October 9, 2021
Arkansas
1 review
0 helpful votes
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Great experience
October 8, 2021

Great service, always a good experience, will use again

Date of experience: October 8, 2021
Wisconsin
1 review
0 helpful votes
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Easy
October 8, 2021

Quick and easy transaction. Navigating through the website is easy to use. And their prices are the best

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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I recommend this company
October 8, 2021

When asked, I recommend this for flea protection. Best prices around.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Love CanadaPetCare, com!
October 8, 2021

I love shopping at CanadaPetCare.com. They have exactly what I want and the best prices anywhere. I buy both Bravecto and Interceptor through them and never have any issues. Products are always exactly as described and shipping is fast.

Date of experience: October 8, 2021
California
2 reviews
0 helpful votes
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Reliable
October 8, 2021

Reliable but price on Comfortis is too high. I've selected a different product for less money, but my dogs like the chewable tabs and so far the med seems to be working well.

Date of experience: October 8, 2021
California
0 reviews
1 helpful vote
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It has been a year since I started purchasing pet products from CanadaPetCare. The great thing is I have always been happy with the products as they are as described on the website. Once there was a delay in receiving one of my orders. I called their customer representatives who immediately responded and located the shipment. The prices of the products are extremely competitive. These guys are doing an amazing job and I hope that they continue doing great job in future!

Date of experience: April 21, 2017
Kansas
0 reviews
0 helpful votes
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It is very easy to browse through this online store. They sell branded pet products at a competitive price without charging a single penny on shipping. Happy to have found this company!

Date of experience: March 30, 2017
New Jersey
0 reviews
0 helpful votes
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I was always searching for an online pet store that provided genuine qualitative pet products of great brands at affordable prices. I found this company while browsing the internet and decided to order some pet products. To my delight, it was very easy to order for the products on the store. Needless to say, I received the products in excellent conditions within a week from the date of placing order. I am extremely delighted to have found an online store that provides genuine pet products at affordable prices. Thank you!

Date of experience: March 22, 2017
Canada
0 reviews
0 helpful votes
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A real winner!
March 16, 2017

I accidentally came across this company while browsing on the internet. But I am glad to have done so. I saved lots of $$ on the purchase and the zero shipping charge clause was the real deal breaker. I was able to save lots of money on pet care expenses. Highly recommended company!

Date of experience: March 15, 2017
Mississippi
0 reviews
3 helpful votes
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HORRIBLE Customer Service
February 26, 2017

I place an order mid December. After 2 weeks of not receiving the order, I called and was told that it was held up in customs coming from Australia. But they couldn't give me a tracking #? Their product doesn't even come from Canada. I called, the following week & was told the same. Called again the week after that and again was told the same thing. The week after that, I called and they sent a reorder. It's now been 4 weeks after the reorder & still have not received the order. I called once again and was told that it was deliver 2 weeks ago & to contact USPS. His order did have a tracking #. They were happy to take my money & cared less that I received their products. I will never use this company.

Date of experience: February 26, 2017
Florida
2 reviews
1 helpful vote
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Flea & Ticks
February 23, 2017

Canada pet care.com has got the greatest prices, and excellent customer service. The only drawback is that it takes so long to get the item order period it can take a month to a month and a half before you receive them. Other than that it can't beat the prices and the quality

Date of experience: February 23, 2017
Canada
0 reviews
0 helpful votes
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Excellent company!
February 1, 2017

I have purchased pet care supplies from different online stores, but this one is really good. Not only are the prices of pet products extremely reasonable, but also the quality of the products is superlative. I will definitely recommend this company to my friends and relatives.

Date of experience: February 1, 2017
Pennsylvania
0 reviews
0 helpful votes
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VERY HAPPY!
January 30, 2017

I HAVE BEEN ORDERED FROM CANADA PET CARE FOR MANY YEARS. I HAVE NOT HAD ANY PROBLEMS. SOME OF THE PRODUCTS DO COME FROM OVERSEAS BUT I HAVE NOT HAD ANY ISSUES WITH THEM AT ALL. IT DOES TAKE ABOUT 3-4 WEEKS TO RECIEVE THE PRODUCTS SO DON'T WAIT TILL YOUR OUT OF YOUR PRODUCT TO ORDER. IT IS WORTH THE WAIT BECAUSE OF THE PRICE DIFFERENCE FROM YOUR VET OR FROM PET MEDS! I LOVE THE PRICES! NOTHING BUT GOOD TO SAY A BOUT THIS COMPANY.

Date of experience: January 30, 2017
Ohio
0 reviews
1 helpful vote
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A great value for money
January 18, 2017

Swift delivery, great value for money and excellent communication. I am delighted to have purchased pet products from this online store. Will definitely purchase pet products from this company in future too!

Date of experience: January 17, 2017
Texas
0 reviews
5 helpful votes
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And now we wait...
January 17, 2017

I ordered products from this company. It took at least three weeks and it was marked from Singapore. After doing research I learned that products are not from Canada but other countries. It is not a Better Business bureau credited company. The Better Business bureau did try to reach them but were unsuccessful in contacting someone from this company. Folks for me that's enough. That alone says volumes. My dogs are worth more.

Date of experience: January 17, 2017
Arizona
0 reviews
0 helpful votes
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Great service
November 21, 2016

Extremely easy to use website and selected branded pet products that are available at competitive prices. I am extremely pleased with the way these guys send regular updates about the product once it has been ordered. I even get reminder mails about the products that are going to get over. I am happy with the services of this company and will continue using it for a very long time.

Date of experience: November 21, 2016
Singapore
0 reviews
2 helpful votes
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I just purchased a product on 10 Nov but now it website was down since. Looking worry, unsure whether it a scam site... hope not.

Date of experience: November 15, 2016
Wisconsin
0 reviews
5 helpful votes
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Been using CanadaPetCare for three years. Was very happy with it. This last batch I ordered was the first to come from overseas. Seemed to work fine until the last dose I put on my dog. He got a few fleas regardless of using the product. Giving the company another chance. Hope I won't regret it.

Date of experience: October 25, 2016
Texas
0 reviews
2 helpful votes
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Initially I was a bit circumspect of purchasing pet products from an online medium. But this company made me change my perception about online shopping. Not only are these guys one of the best when it comes to price, but they are also good in terms of having a wide array of qualitative and branded pet products. I always thought that affordable prices means compromising on product quality. But this company changed my perception. I received the products in excellent condition within a week of placing the order. Since then it has been six wonderful months and I have never looked back at a pet store located in my vicinity.

Date of experience: October 14, 2016