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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
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I looked at several sites based in Canada, but Canadapetcare.com had the combination otsolid reviews, good prices and a good selection. I was pleasantly surprised on how I was able to find the same dewormer my vet recommended but it was so much cheaper I was able to upgrade to a larger pack.
Shipping was also free but takes a couple if weeks so now I know to order in advance.
Always easy to order, fast shipping, and I love the reward points. Only thing is change is no limit to points used per order.
I've called 2 times now saying that I did not receive my last package. At first, I was sent the wrong tracking information and the wrong company. Then I received the right tracking information. The second time I called. Both times the person on the phone was rude and I felt rushed off of the phone. Your customer service team could care less about my issue. I asked for a refund or to be sent to another package and nobody could help. Here's to hoping that my new order actually comes to me!
Been doing business with CPC for a couple years now. They are always dependable and helpful, and prices are unbeatable! I love them and recommend to everyone
You have the best product at the best prices. My order is always correct.
Kitty (or as I call her 'NOT MY CAT') sleeps on our bed. I am allergic to fleas, so I am appreciative to find a product that really does eliminate fleas as well as other insects that may bother Kitty (NOT MY CAT) and me. It is simple to apply, and she does not seem bothered by the process. Thank you
. adequate. Lot of typing and confirming to set up the account, but, i guess, that is necessary to ensure accuracy.
I work in a pharmacy. The lots and expirations are all within date. Reasonably priced, and only 2 weeks from order date to deliver the items to me in the southern US. Not bad turnaround time, when you stay on top of your pets needs. I save money by not waiting til the last minute for flea and tick meds.
Best prices, easy transaction, earn reward bucks and discounts, reasonable shipping speed.
I totally trust CanadaPetCare. There service has always been great.
I would recommend them to anyone. I will definitely continue to use them.
Prices are much better than other vendors. I have ordered from them for a couple years now and my orders have always been correct. Shipping time is reasonable. Great value for the money. Thank you CanadaPetCare!
Wide selection of products. Great savings. Have been buying from them for years. I take care of many kitties and this company provides what I need at a cost I can afford.
On my mobile phone, Google search lands on a blank page, have to navigate to a sub page through Google search. Can't access shopping Cart without adding a new item and then deleting it. Shopping cart icon doesn't do anything when clicked
Canada Pet Care Always has what I need for my pet. It's easy to find what's needed on their website. Shipping is free and prompt, from Canada to the US, which is rare these days.
Canada Pet Care is the best place to shop for pet care supplies. Point discounts available. Orders always arrive in good condition and in a timely matter!
CanadaPetCare always has the best selection and the best prices. I always get my pet flea protection from them.
Best price for flea meds and very convenient to order online.
I have two dogs and their heartworm and flea treatment is so expensive at the vet. I have ordered from here the last 2 times and have been very happy with my experience!
I absolutely love ordering from your company, just wish the order was put into a box so my dogs flea control wasn't all smashed up when it was received. I love all of your promotions and discounts
I didn't expect my boxes to be crushed and lost two of the small dog pills
I've been ordering from CanadaPetCare for about 4 years now. Never have I had a problem, always quick and concise. Thank you!
Ordered several times, always reliable and quick service
Overall pleased that I can order products online for our pets without having to pay additional for a vet visit. My last shipment arrived with an item that had an early expiration date within 4 months, which has never happened before. The product was the same, but the boxes were different, meaning the near expiry date has been sitting for awhile. Thankfully, since we have 2 small dogs, we were able to use the one box up first. But old meds shouldn't be sent out. What if I had one dog, then that would have meant, 4 dosages of meds I would have had to toss. So please watch dates on medications sent out. Especially when it can take 2-3 weeks to get to buyer. I don't remember date of last order.
I have used them for years, and for the price you can't beat it. Also I have not had any issue with not receiving legit product.
Service is great. Good quality and half what others charge. Only issue watch expiration dates
Once I found CanadaPetCare, com I have not bought Bravecto at the Vet office since because it is half the price here. This time I only got 3 pills for 40% off but usually there is an offer for 4 pills and I prefer that offer with a 20-30% discount vs the 3 Bravecto with 40% discount. They also ship without any issues so no complaints. I recommend the site to others because the pricing is so much better than anywhere else.
Can I have pet care saves me money on my pet meds. Your company is the process of anything I can find in the United States. The fact that I can get their flea tick and heartworm medication without a prescription is also a great help. Thank you.
I save so much by ordering from Canada Pet Care! I have used this company for the past 3 years and never had any issues! Will continue to get pet products from them!
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.