Overview
CabinetParts has a rating of 4.6 stars from 2,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
Instant Feedback
Received a damaged item. I emailed pics of deficiency and they shipped me out a replacement. Excellent customer service.
The representative was very helpful in helping me find the correct replacement hinge for my cabinets that are over 40 years old.
Items received. Very well shipped and protected. Also the quality of the product is top notch.
Replacing my lazy suzanne turning part was as simple as one, two, three. Thank you for having this available to all of us "DIY's". My cabinet works like brand new, however, I am going to be very careful not to load that shelf with too many heavy cans. It cannot take the weight. Moderation with these is the key.
Great experience, easy to install easy sliding mechanism
The ordering process was easy and product arrived as promised. Good quality drawer slides.
Parts came quickly. I still need to make the drawers!
Arrived very quickly. Reasonable price. We are waiting to have them installed.
Very Good Services and shipping very fast!The product description is accurate, and the material is of good quality
I got my order pretty fast. Fair price & fast shipping. There is one thing to improve: shipping price can change dramatically if there's more than a few boxes with 1+ lbs each. But I very like your website with all options and your suggestions as well. Thank you for your service.
Very efficient and order arrived in a very timely and accurate manner. Thank you!
Needed short slides to add some shelf/drawers to a narrow space in my closet to make it more useful being only 14" wide it was too narrow to hang much. At only 11" deep, the shortest slides I found locally were 12" which could have worked but would look odd so I wanted to go the other way and use 10" slides and just let 1" extend past the slide which looks neater. Compared to most places, cabinet parts had them priced low, even adding in the shipping the total cost was under $5 per slide. They seem to be exactly the same as the big box brands and for the closet it allows for easy access so it's now a space we can store less often used toiletries and what not and free up the larger shelving for linens, towels, etc.
Cabinet Parts makes it easy to navigate the thousands of door hinge choices with their "Hinge Tool". Would never have been able to make the right selection at a major hardware/ supply store. Plus, they make sure you have ALL the right parts (screws, etc.) to make the installation a breeze.
I recently purchased a hinge from CabinetParts.com, expecting the quality and service to be as advertised. Unfortunately, I received a defective hinge that was not functional. Additionally, the part did not appear to be new; it showed signs of wear and possibly looked refurbished.
Upon discovering the defect, I promptly contacted their customer service to request a return or exchange. Despite providing detailed information and photos of the defective product, my request for a return was refused. I made several attempts to resolve the issue, including sending all details they requested, but each time I was met with a firm refusal. This experience has been incredibly frustrating and disappointing, especially considering the time and effort I invested in trying to resolve the matter amicably.
As a customer, I expect to receive products that meet quality standards. Unfortunately, CabinetParts.com did not meet these expectations, and I am left with a defective hinge that I cannot use.
I hope this review serves as a caution to others considering purchasing from this company. Please be aware of their return policy and be prepared for potential challenges if you receive a defective or possibly refurbished product.
Everything is here and in great shape. No complaints
My Garbage "garage" inside tracks were malfunctioning after 5 years. My cabinet installer was of no help to me after spending 10's of thousand of dollars with them. I went online and found the parts on this website and they came a few days later. Installation was easy breezy. Thank you
I ordered a 22 inch shelf bracket. The process was fast and easy. Product arrived within days of me ordering. The entire process took very little effort on my part. Will definitely order from here again.
Everything I order came as described and their website is very helpful. I've been doing business with cabinetparts.com for a few years now I'd I've never had an issue & there customer service is excellent.
Wrote and sent a photo to customer service looking for an obscure but critical part for my kitchen drawers. They responded that day with a perfect solution which was delivered within days. Problem solved, no more cabinet drawers drama or frustration. Beautiful.
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- Pompano Beach, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members