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CabinetParts has a rating of 4.5 stars from 2,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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The wrong parts were sent and I sent an email explaining the wrong parts were sent. I was told to send them back. They sent me a shipping label, but unfortunately I was supposed to pay the shipping. It would be deducted from my initial payment which I did not think was right because the wrong parts were sent.tracking number is ****************************775. I would appreciate it if I could get back my full payment. Thank you, John Zelinski.
Ordered inset Blum hinges and received Blum full overlay hinges instead. No easy links for refunds so I'm just keeping them for a future project.
No problems at all with CabinetParts, you were very responsive and quick. This is more concerning the installation instructions of the hinge which is really for the hinge manufacturer. Instructions were not clear and needed some text to explain the pictures. Granted, they're european so everything is metric, but so are other companies who provide measurements in inches, especially if selling in the U.S. Installation instructions of lots and lots of other products come in multiple languages, would have been nice to have some text to explain how to install this multi-piece hinge.
Great help, though the online page makes it a bit hard to confirm that the part their system finds is truly the one that matches your need. I've Chatted to cofirm it with great help every time. They have it all!
Purchased two different European hinges that required different mounting plates. The auto prompts for compatibility of plates to hinges made the experience fast and easy -no guess work on compatibility
My replacement shelves for my corner cabinet lazy Susan came quickly and were easy to install. The pieces feel solid and everything is working great so far!
Had exactly what I was looking for commercial grade rollers with ball bearings and a compact aluminum track extrusion. Building a jack and Jill bathroom with dual opposing pocket doors. Having fun conceiving how to create lock and unlock on a neutral wall the works on both pocket doors.
I ordered over 20 custom doors and drawer fronts. All came in perfect condition and exactly on measurement. They were packaged securely and delivered in a reasonable amount of time for custom doors.
Reordered an item I purchased many years ago for a different cabinet. Easy ordering & fast delivery with excellent communication.
Was very happy to get discounted cabinet hinges and accessories and I paid for (3) days shipping and it showed up to my door stop less than 24hrs from when I placed the ordered! I live in the same state but wow. Will definitely order from here again. This company/admin/staff knows what they are doing!
My order arrived on time. Unfortunately, it was not quite as described and not what I needed. The return policy is such that there's no point in trying to return it given the return shipping cost and possible restocking fees. This is the sort of experience that makes me want to go to Amazon.
Good soft close hinges. Not as heavy duty as the $6 a piece ones, but good enough.
The twig cabinet pulls arrived quickly and safely. I placed them in my two dining room, newly painted teal cabinet doors. I wish I could send a photo -- absolutely stunning.
Great deal on drawer slides. Ordering was easy and they arrived in just a few days.
Excellent service-I appreciated you adding items to my cart for order ease!
No experience with the company and shipping were excellent, but I have to say that the item I purchased was significantly overpriced. I was in a time crunch so needed to order the part right away. I went to the hardware store the next week after I receive the part and saw the same part for half the price.
I had to place four calls to get my order corrected and mailed.
Excellent phone support to sort out what was needed to upgrade my Blum rails.
One set of rails slightly damaged in shipping, the rear drawer alignment pins were bent in shipping.
They were easily bent back with pliers, only slight damage.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
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