On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CabinetParts has a rating of 4.5 stars from 2,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
We monitor reviews for authenticity
We are a cabinet company and purchase a lot of hinges for different cabinets we retrofit. Cabinet parts has been great to work with and always have the special items we need.
Great customer service.
Easy Purchase and Checkout. Great parts
I have purchased multiple items and they are have been great and delivered quickly
Excellent customer service
Xx
E-mailing with the customer service person was difficult...long periods of delay between e-mails. I wanted to talk with a tech but could not find a phone number...
Was very easy
Dry pleased, have ordered numerous times from Cabinet parts.
Thank you, Cody, for your input! Got a bit confused with two part numbers on the hinge! So glad I found your web site! I really figured I was doomed when the hinge on the top of one large cabinet door broke!
The drawer pull and hinges arrived in two separate packages by two different shippers. Really perfect matches for both. Never having taken a cabinet door off or replaced a hinge, it was a test of patience and balance! But no one will ever know these hardware parts are not original. Shipping for four little packages was pretty pricey, but I wouldn't have found them anywhere else. Again, thanks, Cody, for your expert help!
Thanks Cody for your help
The actual lights I needed must be discontinued. But these worked.
Right parts, and on time.
Good prices on the products I was looking for.
Easy, friendly, reliable...so simple
I found Cabinetparts.com and found the items I was looking for to be less than anywhere else I could find them. I am remodeling a house for sell and needed to finish off the kitchen cabinets. Unfortunately, my handyman placed the cabinet pulls in the wrong places and I needed to reorder 5 pulls. This was done on 10/30/18. By 11/15/18 I still hadn't received my package. I went to UPS and found the package was checked in to New York on 11/01/18 and no activity after that. I dealt with UPS (not too helpful), and they told me to reorder. I spent 22 minutes on the phone with a CabinetParts.com representative on 11/15/18 and reordered the parts once again. I paid for, and was assured, the package would arrive to my home by 11/19/18. Well, no package and when I go on CabinetParts.com I don't see that the customer service rep ever placed the order. So here I am still waiting for 5 cabinet pulls that are a different size than I can find anywhere else, so I am stuck. I either replace the pulls that I already purchased from CabinetParts.com and start over, or I wait and wait for them to send me the 5 pieces I ordered on 10/30 and again on 11/15. Horrible experience. I will just go to Lowe's or Home Depot next time and pay the higher price. It's much better than the frustration.
Ease of shopping was great and shipping was prompt!
Easy...helpful...thank you
You should have a few people answering questions on the week ends when most homeowners have the time to do the work.
Pro$uct was easy to find. Just what I needed to repair existing broken part#.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service