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CabinetPartsReviews 2,857

4.5

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CabinetParts Reviews Summary

CabinetParts has a rating of 4.5 stars from 2,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.

service
38
value
37
shipping
36
quality
37
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2,238 reviews

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Bryce R.
1 review
0 helpful votes
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We are a cabinet company and purchase a lot of hinges for different cabinets we retrofit. Cabinet parts has been great to work with and always have the special items we need.

Great customer service.

Date of experience: November 27, 2018
MDobson A.
1 review
0 helpful votes
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Easy Purchase and Checkout
November 27, 2018

Easy Purchase and Checkout. Great parts

Date of experience: November 27, 2018
Michael J.
18 reviews
0 helpful votes
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I have purchased multiple items and they are have been great and delivered quickly

Date of experience: November 27, 2018
Daniel C.
1 review
0 helpful votes
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Excellent customer service
November 25, 2018

Excellent customer service

Date of experience: November 25, 2018
David M.
17 reviews
0 helpful votes
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Xx
November 24, 2018

Xx

Date of experience: November 24, 2018
Dave A.
1 review
0 helpful votes
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E-mailing with the customer service person was difficult...long periods of delay between e-mails. I wanted to talk with a tech but could not find a phone number...

Date of experience: November 24, 2018
robert m.
1 review
0 helpful votes
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Was very easy
November 23, 2018

Was very easy

Date of experience: November 23, 2018
Deborah R.
2 reviews
0 helpful votes
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Dry pleased, have ordered numerous times from Cabinet parts.

Date of experience: November 23, 2018
Katherine A.
13 reviews
0 helpful votes
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Thank you, Cody, for your input!
November 22, 2018

Thank you, Cody, for your input! Got a bit confused with two part numbers on the hinge! So glad I found your web site! I really figured I was doomed when the hinge on the top of one large cabinet door broke!

The drawer pull and hinges arrived in two separate packages by two different shippers. Really perfect matches for both. Never having taken a cabinet door off or replaced a hinge, it was a test of patience and balance! But no one will ever know these hardware parts are not original. Shipping for four little packages was pretty pricey, but I wouldn't have found them anywhere else. Again, thanks, Cody, for your expert help!

Date of experience: November 22, 2018
Anthony C.
1 review
0 helpful votes
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Thanks Cody for your help
November 22, 2018

Thanks Cody for your help

Date of experience: November 22, 2018
Kelly E.
2 reviews
0 helpful votes
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The actual lights I needed must be discontinued
November 22, 2018

The actual lights I needed must be discontinued. But these worked.

Date of experience: November 22, 2018
Cesar V.
1 review
0 helpful votes
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...
November 20, 2018

Date of experience: November 20, 2018
W L.
1 review
0 helpful votes
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Right parts, and on time
November 20, 2018

Right parts, and on time.

Date of experience: November 20, 2018
Adam Z.
1 review
0 helpful votes
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Good prices on the products I was looking for
November 19, 2018

Good prices on the products I was looking for.

Date of experience: November 19, 2018
Jerome G.
1 review
0 helpful votes
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Easy, friendly, reliable...
November 19, 2018

Easy, friendly, reliable...so simple

Date of experience: November 19, 2018
Arizona
2 reviews
2 helpful votes
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Complete incompetence!
November 19, 2018

I found Cabinetparts.com and found the items I was looking for to be less than anywhere else I could find them. I am remodeling a house for sell and needed to finish off the kitchen cabinets. Unfortunately, my handyman placed the cabinet pulls in the wrong places and I needed to reorder 5 pulls. This was done on 10/30/18. By 11/15/18 I still hadn't received my package. I went to UPS and found the package was checked in to New York on 11/01/18 and no activity after that. I dealt with UPS (not too helpful), and they told me to reorder. I spent 22 minutes on the phone with a CabinetParts.com representative on 11/15/18 and reordered the parts once again. I paid for, and was assured, the package would arrive to my home by 11/19/18. Well, no package and when I go on CabinetParts.com I don't see that the customer service rep ever placed the order. So here I am still waiting for 5 cabinet pulls that are a different size than I can find anywhere else, so I am stuck. I either replace the pulls that I already purchased from CabinetParts.com and start over, or I wait and wait for them to send me the 5 pieces I ordered on 10/30 and again on 11/15. Horrible experience. I will just go to Lowe's or Home Depot next time and pay the higher price. It's much better than the frustration.

Date of experience: November 19, 2018
Diane M.
1 review
0 helpful votes
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Ease of shopping was great and shipping was prompt!
November 18, 2018

Ease of shopping was great and shipping was prompt!

Date of experience: November 18, 2018
Jeffrey B.
1 review
0 helpful votes
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Easy...
November 18, 2018

Easy...helpful...thank you

Date of experience: November 18, 2018
William J.
2 reviews
0 helpful votes
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You should have a few people answering questions on the week ends when most homeowners have the time to do the work.

Date of experience: November 17, 2018
Gerald C.
1 review
0 helpful votes
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Pro$uct was easy to find
November 17, 2018

Pro$uct was easy to find. Just what I needed to repair existing broken part#.

Date of experience: November 17, 2018

From the business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service


cabinetparts.com
Pompano Beach, FL, United States