My dress it's great quality, secondly it makes me feel amazing, and the dress very fitted, it is tailored fo me! Perfect for my beach wedding!
Have to mention, the customer service is very useful, any questions were answered right away!
Really bad customer service! Only emails and only after midnight Canadian time! I have learnt a lesson! Buy things only from a website you know or company that is popular, or if someone recommended it to you! Otherwise these people are the in the ciberwolrd and it's hard to prove things!
I have received the bridesmaids dress last week and invited my bridesmaids to try it on, The bridesmaids dress that hangs off of one shoulder provides an edgy, bold look and can still be delicate and feminine, I had to say the dress just like tailor-made, accept it, That amazing that I can cost a reasonable price with a high quality product, Thanks again for the Ca.
I ordered my wedding dress aftern reading some good reviews. I received it in a DHL bag wrinkled and it definitely did not look like the picture I ordered. They told me the color I ordered was ivory but as pictured it was white... I can send pics to anyone of the dress I ordered n what I received. AftER fussing they agreed to take it back I paid 268 dollars they would refund me 130 dollars but guess what... shipping DHL N FEDEX was over 148 dollars n they required it shipped back express in 7 days. It's a scam and heartbreaking. I loves the dress on the site. I wish they would have corrected their mistake and sent a better one but they said it is good in their eyes. Not acceptable. My dress looks like a urinated curtain... and they told me it's my body that's why it's different... I have since tried on hundreds of real quality dresses... please don't try and save money it will cost you more in the long run.
Today received the dress, I can't wait to open the package, the dress is absolutely stunning I have it made the order is custom size and the dress fits perfectly, you need a petticoat to get same on the photos.
Very fast delivery time, and I request by customer service Mary, everything was resolved.
Firstly, I was upset with the tariff charge which was charged, but realising each country carries a customs charge. Then I wasn't sent a picture of the finished product. Secondly, when I received my dress I was in awe, it was fabulous no complains it was the exact dress that I ordered and my measurements was has submitted. You guys scared me at firs but I was pleased with the end result. I highly recommend this company. Love my dress so much
I ordered a bridesmaid dress from www.ca-dresses.com 20 days ago, I received the dress today, earlier than expected which was great. Now the important bit, the dress, it is amazing, beautiful, it is exactly the same as the picture states. It is well made and of good quality material. Dress has built in bra which gives good support, it's length is slightly longer than the picture, i am 5ft 6 and it just nicely skims the floor.
I am very very happy and cant wait to wear it.
I did not commit that I will be buying the dress but they automatically debited my account. The worst thing is that the dress it self is a crap. It looks like you can get this dress for 50 since the ribbon there your suppose to put the hanger is outside the dress. Another crap thing is that you cannot get the total amount you pay but only 50 percent of what you paid. Don't trust this website the photos of the dresses not their own product. This is a crap. Beware
First: Ca-bridal is NOT our website, you release the wrong comments in our company. Our company is www.ca-dresses.com.
Second: We can't query any order information is used like as Jan R.
Third: we will not automatically debited the customer's account.
In the end, this is a wrong comments, you can remove it.
Thank you very much.
Excellent customer service! Excellent shipping time!
The dress i ordered was really beautiful on picrure, but when i got it WOW, blew mw away. Verry nice quality and very good price, And again, customer service is unbeatable, thank you so much.
Ca-Dresses.com made it possible for me to have my dream wedding dress without breaking, I am so in love with this site and i have recommender it.
The only regret is I choose the DHL transport way, there's no delivery to home, i need to drive 30 kilometers to take the dress. In addition to other are satisfied.
I purchased a dress, spoke with a consultant 3x prior about size, received the dress and it is not only poor quality they refuse to refund my return. They are charging me for the "material" and I am still waiting for the return information. Not to mention their emails were very disrespectful.
I would not purchase again with this company, very poor customer service.
I bought a gown from it some time ago, the dress is very well made and absolutely beautiful! I submitted my own measurements and it fits just right! I love it and I am very much looking forward to the day I will wear it:-).
The dress I ordered was not even close to the dress they portrayed in the picture on their site. It also came back way too small and does not even come close to fitting me. When I contacted them to return the dress, they are going me the total run-around and are refusing to give me a refund. They said to send proof (showing me measuring the dress), which I did, and now they are saying they did not get that particular email, yet they are getting all the other ones I send. I am beyond frustrated and do not want the same thing to happen to anyone else.
So very impressed by the dresses I received from ca-dresses.com. I ordered 3 bridesmaid dresses on Jan 3 and they were at my door for Jan 21! The dresses came lined with great material! They feel like great quality dresses and I am so very happy with my purchase!
I have been charged for a dress that I have no picture of and no confirmation email. There is no way to contact these people except by email. No telephone number to call. I have been trying to contact them to cancel the order. When I try to log in to the site, it tells me that my email and password is not registered and there is no account.
First of all, I'm sorry to inconvenience you. But your problem is a misunderstanding.
1. You can choose to Checkout as Guest or Registered, when you checkouting.If you don't have to register, you cannot log in.
2: when you complete the order, you will received the order email, including the amount of detail, order number., etc. You can use the order number to contact us, if you have any questions.
3: you can contact us by email or contact us on the site page, in the end, we have contact phone number.
Thanks
I bought my wedding dress from here, this dress was delivered earlier than expected and is AMAZING. Perfect detail and fit! I am sooo excited to wear it on my wedding day. Not one thing wrong with this dress. Better than the pictures. This site is amazing and I will be ordering my bridesmaid dresses asap. :)
I ordered bridesmaid dresses from here and i have additional requirements with the customer service Marry D, The whole process of communication is pleasant.
I received the parcel soon, all the dresses looks beautiful and fits, but it is definitely NOT the mostlike luxurious, highest grade. The quality of dresses is in accordance with the price.
If you want the highest grade dress, I recommend that you can go to the local famous brand shop, but it takes a lot of budget.
Also have to mention the contact customer service can solve many of your problems, customer service is effective. I recommend this website.
I have bought dresses twice, i'm satisfied with the fast serve of email, my question always be replyed intime. When i receive the dress which i order, I also receive the exotic 4 meter fabric. Thank you very much.The service experience i want to give you 5 stars. But the i give you 4 star, because one of the dress size exist little deviation, I have to find a tailor to modify it. So that it get 4 stars. Thanks!
I ordered a wedding dress from caweddingdress.com 3 months ago, and when I emailed they said they did not have my order. The proceeded to ask my name 3 times and then after almost 1.5 weeks of emailing, they said they couldn't do anything because I must have ordered from a different site because they didn't have my order name anywhere. I tried to tell them multiple times I knew it was caweddingdress.com and they tried to tell me it was not. Will not be ordering my bridesmaid dressing from here, and finding as many sites as I can to leave a review about it.
Please note this reviews page is discuss the ca-dresses.com, our website and caweddingdress.com is not the same.
You send the wrong comment to our page. This affects our comments.
Please remove it.
Thank you very much.
The dress from Ca-Dresses was basically fabric with very cheap material. It was ugly in person. I was disappointed about it. I would recommend the website of m il eysh ouse.com. The price is reasonable. And the quality is fantastic. Recommend
Answer: We recommend that you get the correct size to use how to measure and size chart. Yes, if you received the dress is the wrong size, you can exchange or return it.
Answer: Hacked my card charged me $1800 by fraud claim lodged
Ca-Dresses has a rating of 3.4 stars from 84 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ca-Dresses most frequently mention customer service, delivery time and great quality. Ca-Dresses ranks 275th among Wedding Dresses sites.
Hi
Yes, we have cancelled the phone number recently.
However, the website has online chat customer service, it keeps online from Monday to Saturday.
And the email reply very fast. Our facebook account also always online.
All problems can be resolved through them.
In addition, we will soon add whatapps instant chat tools and so on.
Thank you for your comments, if you have any further questions, please feel free to contact us