Ca-Dresses

I was skeptical when I ordered the dress and sure enough, it's a scam. Their policy states that it could be returned for whatever reason, so I took the chance. I took my measurements and ordered according to THEIR chart. When I received the dress, it was not at all like the picture and even had sequins on it (NOT PICTURED). The dress was WAYYY to small. Of course, they gave me the full "run around" treatment. I plan to contest this charge with my credit card company and place negative reviews wherever possible (Facebook). Maybe this will save someone else from the horrible experience of working with them.

If you haven't seen any red flags, I hope this one is.

Do not waste your time or money on this garbage. We got the EXACT measurements for what will fit and sent them in. When it arrived, the dress was no way able to fit me. Even with the EXACT measurements sent in. Also, the dress was not what was pictured. I've been emailing them for entirely too long. I have requested to speak with someone and gave my phone number only to be declined on several occasions because they supposedly don't speak English well. Got an email saying that would reimburse me a small amount of the dress & I can keep it to sell elsewhere. NO WHERE AND NO ONE WANTS TO BUY THIS DRESS. I have taken it to several shops and none want to take it.

WASTE OF MONEY.

Finally got them to say they will refund the dress amount, but shipping was $25 and they won't provide a shipping label to return it. So if you want to return the dress, you have to pay for shipping TWICE.

Dumbest experience ever. Do not waste your time or money. You've been warned.

Wonderful customer service, postage exceptional quick (I'm in Canada) and my bridesmaid dresses are beautiful and equally as comfortable. Will recommend to family and friends.

I'm from Buffalo ny. I ordered my prom dress on April 27th and it was shipped on may 15th and I received it today! The dress is beautiful, looks just like it does in the picture online. The size is perfeft & very true to size. The service is great I communicated with them through their live chat & they helped me with my size. I put in my all my measurements & height, they really do answer any questions you need! I'm very very pleased with the service & quality. I recommend this to any one looking for dress!

Unfortunately I found this site too late and now am suffering the consequences of poor judgment. I ordered 4 dresses for my bridesmaids and they turned out HORRIBLE! The color was wrong (even after we confirmed it three times), the hemming went up on one end and straight on the other, missing additional product ordered (shawl not in package) and sent it via DHL (had to pay extra duty) when we wanted them through Canada post (no duty). The dresses arrived super fast. Got to give them that, but fast is useless when the dress is CRAP! We contacted them immediately and they took 3-4 days to respond-after angry emails.

They have essentially cause me more stress, wasted my time, effort and money. We sent them the image of the dress and never once did they address our concerns (wrong color, wrong material, wrong shipping method and missing shawl)--- as they are claiming that its not their fault! WTF?!?!?!- WHOs fault would it be then? Now we're disputing the charges with our credit card company on this fraudulent merchant. Not only is there no number to call for complaints, the site email is a gmail account. (I did not do my research as I was a stressed bride with my bridal party in two different cities).

Thank you ca-dresses for the additional stress and depletion of my budget! Like I need to be more stressed than I already am.

Total scam, dress is poorly made, looks awful and nothing like the photo. They told me they would refund me if I returned the dress, which I have done, and now they just completely ignore me. DO NOT USE THIS SITE! Learn from my mistake!

I ordered a wedding dress from this site not realizing it was coming from China. I placed my order with my exact measurements in hopes to receive a dress that fits. First off... they sent the wrong dress! I had payed for customs on it and they returned it before I even got it! A few days later the correct dress was shipped and once again I had to pay for customs. So now I've payed customs on two dresses but only have one.
The dress I ordered was a TENT on me. Maybe if you are 10 feet tall and wide it would fit. The measurements were completely wrong. Now... trying to get a refund for the first dress they shipped... forget it! It's been almost 3 months and a few dozen emails back and forth with no luck. There is no phone number to call either. The people have terrible grammar and are extremely useless when it comes to costumer service.
I want to return the huge dress they sent me but I'm afraid I'll never get my money back so I'm not risking it. I'm sure it can be used for a Halloween costum. Huge waste of money and time. NEVER BUY FROM THIS SITE!

Ordered three mother of the bride dresses from this company and I did receive them with rush shippiing of $35 on each dress and received them in 4 weeks. Unfortunately the dresses came in the wrong size and there are no tags or anything in the dresses, so hard to know what size they are so i measured them and yes not right size. Company will not take them back as they said cant return unless they are wrong color, wrong size or defective. I am stuck with a bill of $870 and nothing to show for it DO NOT TRUST THIS COMPANY It is from China and I encourage you to order from canada next time your looking for a dress

This online shopping experience was more than disappointing. I ordered a wedding dress, had my measurements done professionally and paid extra for custom tailoring to ensure that the dress fit properly. I did receive the dress quickly (although beware of the extra charge at the border that no one tells you about). I excitedly tried it on only to find that the dress was SO LARGE IT FELL OFF. There is no way the dress was made to the measurements that I sent in. It literally would not even stay on my body, it was as though they sent the wrong dress. I contacted customer support only to be told to get it tailored. Hang on - I thought I paid extra for tailoring when I ordered it. So I went to inquire about tailoring. The price to tailor this dress was double what I paid for the dress... because basically an entirely new dress needed to be made because it was so enormous. I contacted customer support again and asked for an EXCHANGE. I just wanted the dress to be wearable. It states clearly in the refund policy that if the dress is not made to order (which it clearly wasn't) then an exchange could take place. I wasn't even asking for my money back, I was asking to change the dress. Once I pointed out the refund policy, my emails were ignored. Completely. So I am now stuck with a dress that I cannot wear, and have wasted a lot of time and money. This company is the WORST. I understand making mistakes, I do not understand not adhering to a refund policy. Terrible, terrible experience and I highly recommend staying away form this company.

Ladies! Do yourselves a favour and DO NOT TRUST this merchant. They are highly fraudulent and dishonest. Their return policy is full of lies and inexistent information (they do not have a telephone number to call on their site nor live chat, and yet they say that you can use those methods to contact them; they give you 5 days to return the dress, and yet they never answer their emails once a complaint is established).

When I purchased my dress back in February I was very excited to get it, and when it arrived it was 360 degrees different from what they had advertised. When I tried to contact the company via email, they did not respond till my 3rd or 4th email, and even than, they did not take a single moment to actually read the emails. In the end (after a dozen emails, to which only a few where answered) the merchant had agreed that they where going to give me at least half my money back. I never saw a penny. Much later on I learned that I could have contacted Visa with regards to this situation, however, you only have 80 days from the DATE OF PURCHASE to establish the dispute... the only problem is that it takes 80 days for your dress to arrive, and than you trust that the company will be honest enough to reply to your emails and follow up on their promises.

I went into this transaction very naive, telling myself that it was going to be fine; I really got disappointed.

This is a stressful and yet exciting time for many women, do not make the mistake I did in trusting these guys, all they brought into this was stress, and frustration.

I ordered a prom dress off here because it was pretty and cheap and I was on a budget. Then I started reading reviews and really scared myself because people we're saying it wasn't the right dress or color or size or whatever. I think we need to remember this is a discounted online rescourse and quality isn't going to be perfect. Everyone had me so scared that my dress wasn't even going to be the one I picked and IT WAS.
I think people aren't looking at what the colors look like in certain materials and that is why they think they got the wrong color. I chose a dress in light slate grey with a certain image in my mine and when it came it almost looked purple and I liked it but I was confused. So I went back to the site and sure enough if you go under satin and light slate grey, exact same color! The colors are all different depending on the material so be aware. And unless you are actually there to try on a dress the custom tailor isn't going to work. Every dress is different and they do their best I'm sure. Lastly everyone shopping in here is looking for a quick, easy. And cheap way to get a dress and that's exactly what it is. I think most of you had way too high expectations for your very low prices dresses. No one said the dresses were designer.

Also a day after I messaged them they replied saying the dress had been shipped.

So needless to say I'm relieved and thankful to CADRESSES for my beautiful prom dress that was initially only $96. I'd say this is a pretty good deal and that you people are just being too picky ;)

I ordered a US size bridesmaid dress and thankfully only ordered one to try it out. When I received the dress, i had to pay for customs so there goes more money out the window. I tried on the dress and the dress did not fit. I gave it to my sister who is a size smaller and it didn't fit her either! I reached out to them requesting a return and they replied back saying take a picture of the dress... what?! The dress doesn't fit... how is a picture going to show that or did you want to see a picture of a half naked person? I emailed back and i got another reply that said you ordered this size and we sent you that size so no return. OUT OF MONEY AND OUT OF DRESS. I got really annoyed with them so send them another emailing letting them know of their horrible service which I'm aware they know too well. Finally i get another email indicating I'll get a refund and i don't have to return the dress... great right? Return amount was $30... I spent $130 plus custom fee and all I was getting was $30? F? HORRIBLE SERVICE AND EXPERIENCE.

THE 5 STAR REVIEWS ARE ALL MADE UP BY THE COMPANY TO FOOL PEOPLE INTO GIVING THEM MORE MONEY!