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I have had nothing but GREAT experiences w/this website. I buy vouchers from them knowing that "if" I every have a problem w/any of my purchases they will b on it immediately even while ur on the ph w/customer service. I've only had 1 issue & when I called them they contacted the company while I was on the ph & I received my item 7 days later... I LUV BUYTOPIA!
Tried to use the credit in my account (refund including taxes and shipping), Buytopia said the credit could only be used against merchandise prices but not taxes and shipping. Complained to Better Business Bureau who contacted Buytopia but never received a response from them. Finally I made some purchases just to used up the credit and I will never deal with this company company again. Not a honest business at all.
I've purchased 3 things from Buytopia - all being hotel deals. While these were valid because I was assigned vouchers, I was trying to purchase a vacuum from them but got an error each time. Reading these reviews, maybe for the best I didn't buy a physical product from them.
Emailed customer service about 4 times (over a week) and no response. AND, if you try to call, it's just a recording telling you to email. I will no longer do business with a company with such poor customer service.
Buytopia.ca has the best deals online.