I ordered 3 items that I was suppose to get on time for Christmas on November 24th. By December 11th, I hadn't received anything so I sent 1 first email. They replied the same day not to worry... That my order was going to be in on time. Guess what? I didn't received anything yet! I sent 2 more emails and tried to call without getting any answers! My next step is to contact my credit card to fill a complain. I have been stolen! And believe me... I will write my story on every review site that I can find on the web!