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Devi F.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since February 2018

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2 Reviews by Devi

8/4/19
l custom size my dress (waist 26, bust 33 and hip 36). The dress they sent me has 24" waist and considering the dress has 3 layers, it reduces the waist to 23.5. Also the dress was to have 3.5 inches for heel but that was not added so now I am stuck with a dress that cannot be zipped up, too short and a beige dress instead of gold that I ordered (I can accept the colour difference). The dress was not made according to my specification. Jenny Prom customer service refuse to refund me back my money, instead they are asking me to take the dress to get it altered. How can a dress that is way too tight and short be altered? If the dress was too long and loose then I would have been able to get it altered. I have reported the matter to my credit card company and the fraud department is now dealing with the matter. I will not be ordering from Jenny Prom again. (I ordered this dress for my son's wedding and I had to find a new dress within one week for the wedding) I tried to post my review on one site that has all positive review but I was blocked
2/26/18
I purchased a Buytopia voucher for a watch last September 2017.
Delivery was expected to be within 6 weeks after closing of deal. After 6 weeks I checked online on the status of the package and saw it was coming from Singapore and listed as in-transit, for this reason, I give it some extra time. I kept checking but it was always the same in transit I emailed *******@buytopia and was told they do not give refund when item is in transit (this was months after the expected delivery date). Finally, on January 29, 2018 it showed item reached Canada. To date no item was delivered to me, I kept emailing Buytopia, I was told be patient then was given a tracking number which does not exist in the system!!
Buytopia should be contacting the manufacturer to resolve this situation or they should not have been allowed to use their website to sell their produce. They should be held accountable
I have given up of receiving this product or getting a refund from Buytopia.
Devi

Devi Has Earned 4 Votes

Devi F.'s review of Buytopia.ca earned 4 Very Helpful votes

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