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How would you rate BuySPRY?
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Georgia
1 review
1 helpful vote
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DO NOT BUY
February 15, 2022

This MacBook was trash it did not charge DO NOT BUY. They give you MacBooks that does not work then do not want to give you your money back the seller had a bad attitude I had to call my bank to get my money back. The MacBook was glitching and after 1 day of having it it will not charge please do not waste your money please you will get disappointed real quick

Date of experience: February 15, 2022
Texas
1 review
8 helpful votes
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Purchased an iphone through groupon & its overheating & won't charge. Had it for less than a week and already going through the return process. Steer clear if possible!

Date of experience: June 23, 2019
Oregon
1 review
5 helpful votes
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Total Scam Artist!
June 13, 2020

Don't waste your time with this company!
I had horrible experience with them. Bought two phones off eBay with them, selected EXCELLENT Condition only to receive a phone that was no way 8/10 or excellent, deep scratches.
Customer service is awful! I did nothing but argued with them. Said they'd give me $15 back when I paid nearly $600, wasn't able to return phone because it's currently the only phone I have and desperately needed one.
A normal company would offer to return more than $15 not them though. Don't trust them with returning the phone anyways because of all the reviews, so I just ended up settling with the $15 so I don't have to deal with them anymore and I'll just take my phone into a family friend to get a new screen.
Terrible company DO NOT BUY FROM THEM OR ANY 2nd or 3rd party sell.
If you see their company name just RUN! I wish I would have seen the reviews before hand

+4
Date of experience: June 13, 2020
Colorado
1 review
7 helpful votes
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Fraudulent Company
April 8, 2019

I purchased an Iphone X from this company through Ebay and literally after their 60 days warranty was up the phone stopped working... how wonderful! Took it to apple store and they cannot figure out what's wrong with it. They would not refund me or do ANYTHING about it. They did not even respond to my email and I had to give them a call.

PLEASE DO NOT WASTE YOUR MONEY ON THIS WEBSITE!
Just spend money at apple or your phone provider!

Date of experience: April 8, 2019
Canada
1 review
0 helpful votes
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The Worst
April 19, 2021

Hi,

I really hope other people are not making the same mistake i did and are randomly ordering from BuySPRY because this "company" is the absolute worst. Not only did i see from other reviews that the some of the products that were purchased were deemed "stolen" but I also mistakingly bought a refurbished Apple Watch through Best Buy from BuySPRY. Once it arrived, I had immediately noticed that the screen was scratched SO bad. I then went to check the battery health (because refurbished items are supposed to come with a new battery) and it was at 90% (not good). Finally, the item DID NOT come with all packaged contents, in fact, it came with a KNOCK OFF wrist band; and only ONE for that matter. The Apple Watch is supposed to come with two different sized bands.

So please, do not make the same mistake I did and purchase anything from this company.

Date of experience: April 19, 2021
West Virginia
1 review
2 helpful votes
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This place is bogus the phone came on time and was nice but I only had it for a Week before it became defective a little water splashed on it and boom the screen went black acted up and all that I had an IPhone 11 ProMax like come on a little water wouldn't have damaged a 11 promax like that that haven't returned my money yet but they accepted the return and still haven't gave me my money back. This just goes to show I can't shortcut my way into anything just get it from Apple. And every since it has happened I've been trying to contact them. NO RESPONSE.

Date of experience: May 19, 2021
Connecticut
1 review
6 helpful votes
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DONT BUY!
December 28, 2019

I bought 2 iPhones from BuySPRY off Walmart thinking they have to be legit if Walmart is selling it. And wrong both iPhone X's I bought are having problems with screws missing. DONT WALK... RUN AWAY FROM THIS COMPANY!

Date of experience: December 28, 2019
Canada
1 review
2 helpful votes
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HORRIBLE HORRIBLE HORRIBLE.
February 19, 2021

If I could give it zero stars I would. I bought a Macbook laptop, refurbished. On day 89, literally, it stopped working. It would make the boot up sound, but the screen remained black. It did not occur to me to look into warranty because I thought it was a fixable problem. I spend the next few days trying to find solutions online to fix it. Nothing worked. I called Apple who tried to direct me over the phone, but those methods did not work. So an appointment with Apple was made, which took a few days. Then I dropped it off and they took a day to inspect it. It needed a whole new screen, which costs 750$ including labour. I then contacted Buyspry for a warranty. Yes, I was a few days out of the warranty period, but I started looking into the situation immediately. It was not as if I didn't do anything to try to problem solve. Apple also noted that the tracking pad was not functioning well and would cost $400 to repair. I am out $900 (the price I paid for the laptop) and no laptop. Even a partial reimbursement would have been appropriate. Not only will I NOT recommend BuySpry, but I am actively going out of my way to tell people not to buy from here. I appealed their decision twice and received a generic email rejection each time. Horrible refurbishing, horrible customer service and horrible experience. This is my first review on any product ever. I am not someone who posts any reviews usually but I am here because I am completely dissatisfied and disappointed.

Date of experience: February 19, 2021
Australia
5 reviews
9 helpful votes
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I bought Beats by Dr. Dre Powerbeats In-Ear Genuine Wired Headphones Sports but they sent me a cheaper nastier model. No offer of exchanging them with the correct ones and I had to send it back and they now keep messing me about with the cost I paid to ship the incorrect ones back. I have sent them numerous emails and I still havent received a refund even though they keep assuring me it will be done.
STAY FAR AWAY FROM THIS SUPPLIER. THEY ARE A WASTE OF TIME!

Date of experience: March 27, 2018
New York
1 review
4 helpful votes
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They sent me a phone with a defective camera that cost $258. I shipped it back to them. I waited 4 weeks for a refund. They NEVER CONTACTED ME TO TELL ME they claimed they received the PACKAGE EMPTY. THEY WILL NOT PROVIDE ANY REFUND or REPLACEMENT PHONE and now I am paying interest on the $258 for A PHONE I DO NOT HAVE. AWFUL. STAY FAR AWAY.

Date of experience: May 12, 2020
Maryland
1 review
0 helpful votes
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My phone arrived in good condition, i liked the box it came in. I got it from Amazon and enjoyed it. It still had some warranty from Apple so that was a nice bonus, I would definitely recommend.

Date of experience: August 21, 2020
Virginia
1 review
6 helpful votes
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Bought an iPhone through Amazon and it was received with no charge. Took 8 hrs to charge and if unplugged it shut down immediately. It was old and had no use was not even able to set it up.
DO NOT BUY ANYTHING FROM BUYSPRY!

Date of experience: June 23, 2019
Washington
1 review
0 helpful votes
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PEACH GOLD iphone case
September 14, 2023

Fast delivery, great appearance upon delivery and overall great price and service 100% recommended! Looking into more purchases in the near future!

Date of experience: September 14, 2023
New York
1 review
5 helpful votes
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Their pricing is fair, my product is authentic and works. Wrapped and put under the tree. Fast delivery and and their associate was very helpful on the phone. Thank-you John.

Date of experience: November 13, 2014
DO
1 review
0 helpful votes
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I received my article in excellent physical and working conditions, and, delivered in the agreed time.

Date of experience: July 19, 2021
DO
1 review
0 helpful votes
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Good shipping time
Very Good product
Good selller
Recommended
My name is Albert G, I bought a MacBook Pro 2013 and I liked the products, it looks like new, everything works and I got a good price

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Great buy!
February 25, 2023

Two Wyze cam v2 exactly as description. Delivery faster than expected.
Everything's just perfect!
Recommended!
EBay lillstrimma

Date of experience: February 23, 2023
Texas
1 review
7 helpful votes
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Deceptive and uncooperative
September 18, 2015

Ordered a brand new s5 on ebay. The phone was not 4G compatible as expected, only 3g. Then there are numerous steps one must take to simply use the phone as any normal smartphone would operate such as... picture messaging, touch tone service aND so on. You the buyer must go through and set the phone up as if your a tech guru yourself. And who the hell wants a 5s galaxy wit only 3g service? I can use a Motorola razor from a decade ago and receive similar service!
Upon contacting seller by email requesting a return because of dissatisfaction, they continually attempted to side step my request and instruct me on how to "set up " the BRAND NEW phone. Brand new phone shouldn't need to be set up. I believe given the 14 day return policy they are deliberately attempting to negate that option. Oh... and If you call their business number after hours, their mailbox is always full? What kindve of practice is that. I run a lawn service and I have better customer service than that. Completely disappointed and my worst purchase on ebay by far. Heed my warning... do not use this seller.

Date of experience: September 18, 2015
Puerto Rico
1 review
2 helpful votes
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My 2 Apple iPhone SE 2nd Gen (2020) 128GB Fully Unlocked Smartphones arrived at scheduled time and in good conditions. Since they are refurbished I bought them Apple iPhone 7 / 8 / SE 2020 Case Waterproof With Screen Protector Series and Military Grade Shockproof. These cases let them wireless charge without problem. IPhones 2020 SE2 are working great! Thank you BuySPRY.

Date of experience: July 1, 2021
Michigan
1 review
4 helpful votes
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Never buy from them
August 18, 2018

They cheat me with a phone its not working properly and they dont care about it. Never buy from them

Date of experience: August 18, 2018

Overview

BuySPRY has a rating of 1.8 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuySPRY most frequently mention customer service and apple store. BuySPRY ranks 176th among Computer sites.

service
24
value
25
shipping
24
returns
17
quality
23