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How would you rate BuySPRY?
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Tennessee
1 review
0 helpful votes
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I guess I wasnt the only one!
April 8, 2021

I really wish they allowed 0 stars. This company sells used or broken products. I purchased at walmart.com beat headphones and they sold me a fake/cheap headset. They told me to contact apple and when I did apple said that the warranty was out 2 years ago. That is insane. I contacted the company many times to let them know that and they told me I needed to get them repaired myself. I hope people read this review before they buy. Beware! They sell broken/used products and dont care. Tell me how can this break like that on both sides after maybe 3 times being used? Horrible. And that's not the problem the company knows they sell bad quality items and they are not even willing to help you rectify the situation which makes the consumer feel like they just got robbed. Hmmmm. Shame on them. I hope this doesnt happen to anyone else.

Date of experience: April 8, 2021
Virginia
1 review
2 helpful votes
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Do not buy from them
April 27, 2019

I received a damaged item, shopping on Amazon. There were multiple scratches on the phone screen. I contacted the seller twice! The issue was never resolved! It was the worse experience in my life! Keep in mind, if you would buy from this seller and you have an issue, you are on your own! I will leave the same feedback about the seller on Yelp and Google!

Date of experience: April 27, 2019
Kentucky
1 review
6 helpful votes
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We purchased a Galaxy S6 and didn't use it until we had a Lifeproof case to protect it. The phone fell onto a hardwood, with the case on it, from a couch and completely shattered the screen. The phone no longer works. I have a Galaxy S4 and it gets dropped all of the time... works perfectly! This company is selling phones refurbished with cheap materials! We have had this S6 for 5 days. I hope this saves someone else from making the same mistake as us. I wish we would have read some of the reviews first.

Date of experience: March 28, 2016
Alabama
1 review
0 helpful votes
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No service
May 30, 2021

I purchased a phone from this company over two week ago and on delivery the phone was no in the box. I have tried to contact someone for the last two weeks and no response. They took my money with no problem. I will neve us this so called company again it is a scam and the number they give you does not work and emailing them is a waste of time

Date of experience: May 30, 2021
Colorado
2 reviews
0 helpful votes
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Apple IMac Purchase
May 5, 2022

Purchased a "Very Good" 2015 IMac from BuySpry. Was packaged very well. Everything about the IMac was exactly as described. Wouldn't hesitate to purchase from BuySpry again.

Date of experience: May 5, 2022
Florida
1 review
6 helpful votes
Follow Robin M.
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The speaker on the iPhone 7 sounded like the voice was out of a tin can.
With the volume turned all the way up it was still very difficult to hear and was muffled.
The body of the phone at the bottom was loose.
The back of the phone had little chips in the paint like it had been pressed into gravel or run over.
File a complaint with your local consumer protection office or the state regulatory agency or licensing board that has jurisdiction over the seller. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Put this company out of business.

They are selling defective products and they know it, look at the horrible Amazon reviews for BuySPRY.

https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection

Date of experience: July 30, 2019
Arizona
1 review
2 helpful votes
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Scammers
October 20, 2020

I bought a phone with them on groupon. The phone does not work at all. I took it to apple store, the phone cannot be set up. The processor is completely destroyed. I never had issues with Groupon before, so I thought I was dealing with a legit business. The company does not respond me. Nobody answers the phone either. I believe the only good reviews here are from them writting about themselves. We should file a lawsuit against them. I even heard that if I ship the phone back, they will claim that the box got there empty.

Date of experience: October 20, 2020
California
1 review
9 helpful votes
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I used to shop at newegg before they became so big and impossible to find anything. Talking to newegg is useless. Buyspry customer service is awesome and they know exactly what they have in stock and which products are good for you.

Date of experience: March 23, 2014
Virginia
1 review
2 helpful votes
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Bought a product from groupon that had a warranty through buyspry. The product was defective so I returned it for another which was defective as well. Tried to get a refund from groupon but they only gave me the option of dealing with buyspry. I contacted them and they claimed that a refund is not an option that only groupon can do that and they could only replace the item after I return it to them and once they receive it. Their warranty information clearly states that they can repair, replace, or refund the item but they claim that is not the case and that they can only replace the item and even claimed I agreed to this. Total scammers and thieves. Avoid them at all cost and never buy any product that has a warranty through buyspry.

Date of experience: January 9, 2020
New Jersey
2 reviews
2 helpful votes
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Fraudulant Purchase
February 18, 2019

I received a notice from Walmart that an i Phone is on its way! I didnt order anything from them! I dont know how they got my credit card info but i had to cancel it. Now my bank and Walmart are saying it could take up to 10 days to credit me

Date of experience: February 18, 2019
Texas
1 review
9 helpful votes
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I bought a refurbished phone off a BuySpry vendor on eBay on June 1. A mere 2 months later, the phone has suddenly broken. There was no physical damage to the phone. One morning it died and wouldn't turn on since. I was on the phone with Apple support for 2 hours updating and restoring the phone to no avail. When I went into the Apple Store they said there was nothing they could do. They offered to buy a brand new phone for $350, the same price the refurbished phone costed. This experience has been such a disappointment because not only was the phone overpriced, but defected as well.

Date of experience: August 12, 2019
Canada
1 review
2 helpful votes
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IPad
January 13, 2021

This is the worst company to buy from been trying to get ahold of them since December 26 2020 on a iPad that doesn't work they won't return emails and got it off best buy site they won't help I will never give either company another dime

Date of experience: January 13, 2021
Washington
1 review
6 helpful votes
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RIP OFF ARTISTS!
November 26, 2019

Bought an iPhone 7 in red didnt work properly since I received it was also missing important screws out of bottom of phone and they argued untill the 90 days were up and told me to go have it fixed somewere else!

Date of experience: November 26, 2019
Canada
1 review
3 helpful votes
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I bought on eBay the WEAR24 watch and the charger stopped working. Instead of working with me, they use a dirty tactics to refuse a return through eBay. I have to use a package receiver as I cannot be there to get packages at home. They said it wasn't my address and therefore they will honour NOTHING. "All our items carry 30 days Hassle Free return policy" is a lie. This is false advertising and don't expect any service from this company.

Date of experience: August 1, 2018
Florida
1 review
8 helpful votes
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DO NOT BUY FROM BuySPRY
November 11, 2019

DO NOT BUY FROM BuySPRY! Whatever you do, DO NOT order from this company. They sell faulty products with just enough shelf life to get past their 90 day warranty. We bought my son a phone who's battery stopped holding a charge a week before the 90 day mark but BuySPRY did not reply until after the 94 day mark (which was past the warranty). It was his birthday present and after contacting I got the "not our problem" answer. Do not waste your time buying from them! Businesses like this have no business even being able to sell products on Amazon! I will be contacting every possible outlet to provide negative reviews. This is a classic example of "You get what you pay for" and my advise is spend a little more instead of dealing with a SCAM company like BuySPRY!

Date of experience: November 11, 2019
Florida
1 review
7 helpful votes
Follow Pearl F.
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I received a phone with a small crack in the corner. When I put a normal protective case on the phone, the crack spidered across the screen and buyspry will not replace the phone because I put the case on it.

Date of experience: July 31, 2019
South Carolina
1 review
12 helpful votes
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Visually damaged phone
February 18, 2020

Bought iPhone 8 from Walmart.com, the phone I got looked like it was dropped many times on concrete. I suppose this passed as refurbished! See pics...

Date of experience: February 18, 2020
California
1 review
8 helpful votes
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I purchased a Samsung Galaxy S8 from them in November. 4 months later the cell company stopped service to the phone. T Mobile told me the phone was reported as STOLEN MERCHANDISE. I asked BuySPRY to replace the phone and they flat out refused. No refund, no exchange not even a apology! Stay away from these crooks.

Date of experience: April 27, 2019
Wisconsin
1 review
1 helpful vote
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IPad Pro bought on Ebay rated B condition turned out to be A+ condition. Price was very good and delivery was super fast. Highly recommend.

Date of experience: September 30, 2021
Georgia
1 review
1 helpful vote
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DO NOT BUY
February 15, 2022

This MacBook was trash it did not charge DO NOT BUY. They give you MacBooks that does not work then do not want to give you your money back the seller had a bad attitude I had to call my bank to get my money back. The MacBook was glitching and after 1 day of having it it will not charge please do not waste your money please you will get disappointed real quick

Date of experience: February 15, 2022

Overview

BuySPRY has a rating of 1.8 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuySPRY most frequently mention customer service and apple store. BuySPRY ranks 176th among Computer sites.

service
24
value
25
shipping
24
returns
17
quality
23