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Claim Your BusinessBuyBuyBaby has a rating of 2.85 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyBuyBaby most frequently mention customer service, car seat, and bed bath problems. BuyBuyBaby ranks 86th among Baby sites.
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We needed to start our registry for our first baby. Being new to this we needed help. Troy at the Brooklyn location was so helpful! She walked with us in the store and gave us her honest opinion of what products are best and which ones we should opt away from. Had we not had her help I know for a fact we would have spent many many more hours creating our registry. We were done in about 4 hours which really isn't too long given the infinite number of items to sift through. Thanks Troy!
I tried to use a gift card that was given to me, but the company is not accepting it. How do you take someone's money and not honor the gift card? Unbelievable! I will never shop here again.
We needed to start our registry for our first baby.
Being new to this we needed help. Troy at the Brooklyn location was so helpful!
She walked with us in the store and gave us her honest opinion of what products are best and which ones we should opt away from. Had we not had her help I know for a fact we would have spent many many more hours creating our registry.
We were done in about 4 hours which really isn't too long given the infinite number of items to sift through. Thanks Troy!
Tendra the manager at the store located at 270 7th ave Ny NY ******* is an Angel. Very sweet and professional. Her daughter who also works at the store is a professional. Both of them provided me excellent customer service.
Products used:
Baby Crib, stroller , car seat , mattress.
Contacted customer service regarding an issue with an online order. They were very helpful and resolved the issue satisfactorily.
Products used:
Baby shower gift
Very nice product. Delivered in excellent condition an on time. Expecting more to be delivered. Can't wait for my great grandson to use these products.
Products used:
Bedding set
In the six years here in Paramus alot fun from the workers and many customers and their kids is almost like working in childcare my other favorite job/career And Julie our wonderful manager is the face and essence of buy buy Baby
Tip for consumers:
Yeah buy buy Baby will missed immensely!!!!!
During quarantine it has been difficult to shop! But buybuybaby made shopping for my cousin's baby shower easy! It took me about 10 minutes total. I didn't have to go to a store and wear a mask. I bought the first 9 things on her registry and it was sent to me in less then a week! I was very impressed! Thanks!
I would like to have a shout out to the bye bye baby company and there amazing work on helping my family. Back on November 16,2020 I had my first child Scott born 3.5months premature in London Victoria hospital where he currently is still. Family friend had purchased a 4in1 crib for me but passed away 2days later. When my mother went to grab the crib from the family, she got it home and I was beyond excited to see it and put it together. Unfortunately the headboard had a huge crack in it and wasn't usable. My mother called the company and spoke to Joy a lovely lady who went above and beyond to help us with this matter. She was super helpful, caring and nice. Overall excellent customer service and we were grateful to have a brand new headboard ordered for us in few weeks. Now I have it and put all together luckily for my son to soon come home so we can begin our family life together. Thanks to Joy and the company for the amazing customer experience and going to all measures to help us. Sammy, Kenny, Scott, Lynda and Rodney.
Products used:
4in1Crib. Espresso Divinci Crib.
Hi. Just wanna tell you. The product are very good to use. 1 also hope that your business will be forge ahead. Thank you
Wish I had found this site earlier in my daughter's life. This site saved me money on a stroller and a monitor. The site is easy to navigate and had reasonable shipping.
Darlishe Gave Me The Best Services From The Time Arrival To Leaving. Thank You BUYBUYBABY At Pembrokes Pines :)
I bought tons of stuff for my newborn niece on this website. I was very satisfied and so were her parents. I will be coming back in the future, for sure!
Once I started shopping at Buy Buy Baby I never went back to any other baby store. They have everything you need and is always offering ways for you to save money (i. E. 20% off) which is wonderful especially since you buy often and in bulk for baby essentials. Their return policy is 365 days from the purchase date, and they can look up your credit card and will give you your cash back. I have no complaints about this company or how they train their employees. Everyone is knowledgeable and friendly. They have made a customer for life!
I purchased the AILA Sit and Learn (Animal Island) for my 1 year old grandson. I was absolutely amazed at his reaction to this durable little unit and the well planned curriculum for this age group. I give this 5 stars because in our busy world for me to take the time to write this review, you know it is a great product.
Cindy at the Indianapolis store was amazing & went above & beyond to look for a piece I was missing that was purchased over two years ago! I really really appreciate what she did & haven't experienced that type of service in a long time anywhere!
I recently purchased some wall decor of baby animals, love my pictures of the animals. I would buy them again and shop with buy buy buy baby and trend lab.
They have a wide choice of products. I love their products and I have bought a few products from them
Excellent job, will continue shopping with your business. Items got here before expected and also very clean no damage at all. Thank you
BuyBuyBaby is the best buy option for your precious babies. Great deal price which is unbeatable by others. Satisfied!
I have buy many think like baby clothes baby bed and but from that the baby bed is the nice because it's look nice and i like to prefer to all my friends buybuy baby clothes
I love this website because it has all the things I need for my baby. It is safe and comfortable for a like me mommy. I would definitely recommend this to my friends. It is so convenient and i am loving the quality of the items. Thank you so much!
BOUGHT ONLINE FROM BUYBUYBABY.COM AND RECEIVED CONFIRMATION AND WITHING FEW DAYS THE PACKAGE ARRIVE TO MY HOUSE.
My daughter just had a baby, we ordered half of her stuff from here... couldn't be happier with the service!
Yesterday I bought some product from buybuyBaby. I am fully satisfied with the quality of the product. Unbelievable. It is a value for money. I suggest all the customer to buy product from buybuyBaby. Really a great experience. Every product You will get at the cheapest rate. So Hurry up Buddy.
Super helpful! Love I can use multi coupons! Best baby store by far, purchased many BIG items from them.
I had and amazing experience at this store (buybuybaby Miami FL) the supervisor Jonathan Suarez helped me beyond words. I highly recommend this store to all of you to buy ALL you NEED for your baby/babies!
Shop buybuy BABY for a fantastic selection of baby merchandise including strollers, car seats, baby nursery furniture, crib bedding, diaper bags and much more?_
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