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Joana f.

1
Level 1 Contributor

Contributor Level

Total Points
276

3 Reviews by Joana

  • BuyBuyBaby

2/5/23

Purchased items off my cousins baby registry for her shower... 1 out of the 5 items shipped. The rest never shipped. Purchased everything january 26th. Everytime i contact them they said the orders are on backorder and cannot be cancelled or refunded. I paid with afterpay and had to file a dispute against them. They refuse to refund me and wont make any effort to cancel the items. Her shower passed already and i have no use for these items. Terrible customer service. I will never use them again.

  • thredUP

9/6/21

Purchased a bunch of clothing end of July and returned them to find the clothes we're in poor condition and smelled like cigarette smoke. Returned the items for my money back even though they deducted $10 for whatever reason. Anyways returned the items almost two weeks ago and STILL haven't gotten my money back it's impossible to get in touch with anyone no phone number no one available on live chat and no one answers emails. Scam company I'll never purchase from them again

  • Pink Lily

4/14/21

I returned A top and a pair of sandals the end of March and it's now the middle of April and still no refund. Every time i email Them they just keep telling me the run around that they will send me the gift card via email as soon as the return is processed but won't give me the time frame. It's way past 7-10 business days.

Service
Value
Shipping
Returns
Quality

Joana Has Earned 34 Votes

Joana F.'s review of thredUP earned 32 Very Helpful votes

Joana F.'s review of BuyBuyBaby earned 2 Very Helpful votes

Joana Has Received 1 Thank You

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Stacey S. thanked you for your review of thredUP

“There clothing smells bad I just was hit with this issue today”

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