Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.
Shipping was slow
Great customer service
Pleasant and efficient handling of order.
Everything as promised, very fast ship time
Could have had better communication with shipping
I couldn't track the bumper with any number emailed. I couldn't get ahold of customer service to ask any questions.
I have had nothing but problems trying to reach a person to help, knowing that my orders were received and on their way, and using the website to order
Half of my order arrived on time, the other half I kept getting the run-a-round on when it would be shipped and while a refund was offered, there was no apology, no sympathy, and no proper explanation as to what was going on. I'm no happy with the service and I will NOT be ordering from this company again.
GREAT SERVICE.
I attempted to order a track bar from this company the advertisement said in stock ships within 2 to 3 days, when i submitted credit card info and completed order the shipping time turned into 3 to 4 weeks, i called and got nothing but automated voice leave a message boxes. I then sent a rather negative email but still completing order, again no response, its company's like this that keep others thriving, customer service= 0
Great prices. Asked for and never received shipping information on my order. My order then just showed up on my door step this morning from FedEx without any notification what so ever. Didn't get a chance to sign for or inspect the package.
Just letting you all know and I'll be taking photos of the package and my bumper shortly.
Excellent vehicle fitment information and pictures.
Lightning fast shipment, thank you!
Had just what i needed, website great
Great selection and price
Very pleased with the customer service, would order from again, very friendly and knowledgeable...
Love my ranch hand bumper. Great price and free shipping! Can't complain!
Poor communication. Updates were not received until I started calling and emailing.
Great to order from, we will see when the product gets here.
Ordered, shipped and received in two days.
Answer: I can't imagine there is a "better" company. You would have to shop around for price. They were the least expensive for me, though.
Answer: It's a legit store, but their customer service after the purchase, was useless
Answer: It wasn't too difficult to contact customer service, but they never bothered to solve my problem, or even get back to me. I was also told, that they wouldn't accept a return on my bumper, since I had already installed it; even though, I would have never known the trailer wiring wouldn't reach the redesigned location on their bumper, until after the installation.