Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.
Very helpful
Payment was easy
The box wasn't damaged but the bumper had a spot that the paint and or powder coat was rubbed off during shipping.
Staff was very helpful when I called into to make sure I was ordering to correct bumper
Quick and easy purchase and shipped fast, Thank You JRR
Fast shipping and great customer service
Easy to nagyagite website and great price.
Great product, great service.
Website easy to navigate
Not happy. I recieved wrong parts. Now I have to contact them.
Service was great but when we opened the box that has the bumper there is no instructions
Spot on
Had exactly what I needed and with a lower price then others
Good
I kept seeing all these reviews of people not getting their product and not getting refunds and poor customer service. Bumpersuperstore had hands down the best price (by a couple hundred dollars) on the frontier truck gear bumper for my f250. I noticed that they had a PayPal option (pretty much guaranteed a refund if something went wrong), sonic rolled the dice and ordered it.
The day I ordered it I got my order confirmation. The day after my shipping confirmation. The next week their delivery service showed up at 7am and the delivery guy was super helpful. The only reason I gave it four stars was because of the packaging (brown paper wrapped in black shrink wrap) which led to a few Nicks in the paint.
The actual bumper looks beautiful and was pretty easy to install. I did it in less than 45 minutes from removal of the oem bumper, installation of the fog lights into the new bumper and mounting the bumper to the frame. The bolts they send you WILL WORK with all the washers, you just have to get the nut started and torque it down.
For the f250 oem bumper removal you will need an 18mm socket, 13mm socket, an socket wrench extension, a Philips head screw driver and a flat head. For the installation you will need an impact wrench with a 19mm socket and a 19mm wrench to hold the bolt head while you tighten the nut.
Great product and gravy quick delivery.
The bumper I received had multiple scratches on it one even gouged the steel. Nothing bumpersuperstore could do because it was the shipping companies fault
My experience was good.
Received the item quickly, Packaging and shipping was excellent! Product was built with an error in the assembly (Read, not. I have NOT(for over 8 days now) been able to get a response from Bumpersuperstore customer service in reference to this issue.
Bumper got here fast with all parts. Install in 1 hour or so. Love it...
Answer: I can't imagine there is a "better" company. You would have to shop around for price. They were the least expensive for me, though.
Answer: It's a legit store, but their customer service after the purchase, was useless
Answer: It wasn't too difficult to contact customer service, but they never bothered to solve my problem, or even get back to me. I was also told, that they wouldn't accept a return on my bumper, since I had already installed it; even though, I would have never known the trailer wiring wouldn't reach the redesigned location on their bumper, until after the installation.