Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.
Only issue that we had was the bracket for mounting the hood latch release lever was bent over pretty bad.
A big hammer and some flat steel to straighten it out and it works but not pretty to look at.
Great bumper easy installation
Easy to find what you're looking for.
The bumper superstore customer service was great. The hood I received came damaged which resulted in a much larger cost at my body shop to fix. Still waiting on customer service or the manufacturer to get back to me with some sort of credit or partial refund.
I called and left a voicemail and no call back, my package was just dropped off before I could check it for defects, they just left. I unwrapped the bumper and it has gouging and a ton of spots where is smashed and rubbed and it missing paint, was shipped with no care and looks horrible.
Quick and easy online ordering
Easy so far... Now it is a matter of how quickly the products are shipped. So far so good.
Product came in good time and packaged well.
Happy with everything.
Winch would not fit bumper product without modification. Instructions were poor.
I'm not real happy with the bumper. I have it on, but the factory wire harness is really tight across the sensors. My trailer hitch receiver cover won't fit on unless I remove the angle piece with the go rhino emblem on it. I don't understand why they say you cannt put your spare tire lock on, with a rotary file I was able to transfer the original to the new bumper. The sensor holes, should have been made the right size for the sensors and not have used plates, because the harness is tight, it makes centering the sensors up straight difficult or impossible. I already had one sensor become unstuck and that's after I cleaned with alcohol.
Purchase was a breeze. Payed with PayPal and smooth transaction.
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Excellent Advertisement
It was good, UPS screwed up and order delivery was delayed due to be improperly sorted. Product was in good condition when it arrived, however, there were zero instructions for installation/wiring.
The instructions could have been a little bit clearer.
Swift, friendly and excellent service!
Easy to navigate website.
Easy to use site
All went well. I received the bumper yesterday, and had it installed by 3:30pm. I'm glad I made this purchase!
Great selection and easy to navigate site
Great price and they both came together and fast.
Answer: I can't imagine there is a "better" company. You would have to shop around for price. They were the least expensive for me, though.
Answer: It's a legit store, but their customer service after the purchase, was useless
Answer: It wasn't too difficult to contact customer service, but they never bothered to solve my problem, or even get back to me. I was also told, that they wouldn't accept a return on my bumper, since I had already installed it; even though, I would have never known the trailer wiring wouldn't reach the redesigned location on their bumper, until after the installation.