Bumper Superstore Reviews Summary
Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.
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It took 8 weeks to receive my bumper and only after I complained and asked for a refund, ordered it raw so I could paint to match, took 15 hrs of cleaning up welds and grinder markes to be able to paint then to top it off i got a $145 bill from fedex for liftgate delivery! Had i been told the would be a charge i would have had it delivered to one of my 3 options with forklifts! Your customer service is the worst and I promise to NEVER purchase or recommend your company!
I purchased a Fab Four's winch bumper for the front of my 08 Tundra thinking that it would be the best choice despite the high price tag. When I received the bumper I found that the way it mounted to the truck frame seemed much weaker than what I was expecting. When we tried to install the mounting brackets to the frame they didn't fit properly so we had to make some fish plates to take up the 1/4" gap. Then we noticed that the two outer edges of the bumper were not even with each other so it left one tip angled slightly up and the other tip angled slightly down. All in all it was disappointing especially for that kind of money.
I have received part of my order, the other is on back order
I was very disappointed to find that, after paying $600 shipping to get this bumper shipped to Alaska, it was not the bumper that was pictured (the picture was of a solid bumper, with welded seams). Had I known that it was not a solid bumper, I would not have bought it for this particular vehicle, nor would I have paid so much for it. There were many cheaper ones that I passed up for this one because I wanted a solid bumper
Quick and easy experience. Thanks!
I purchased an Iron Cross Bumper and tire carrier for a customers jeep, The parts arrived quickly, we scheduled the jeep in an when we attempted to install the bumper the wrong bracket were sent with the bumper, we ordered it for a JK and the brackets were for a JL. I called customer service and talked to Cody no call back or any follow up email, now my customer is mad at me so I guess we will fabricate brackets and move on. Its stinks we do a lot of this work and thought I found a new supplier, but no way!
Packaging was great! Product was without damage and I love the new look. I had the nfab steps installed an hour after they arrived.
I have used this trailer hitch in the past and with my new one installed in my Chevy truck, I am just as pleased!
My order was delivered to the wrong address. Despite having the correct address on the box. Luckily the gentleman that lived at that address dropped it off at my house.
The lic. Plate lites will not move to the new bumper.
The only issue was the description on the box was wrong. Correct part number but I did email before it was opened. Everything was fine. Installing the seal for the swingout was a little big.
Called for shipping info and the young lady was very helpful.
Very easy website to use
Very professional and friendly
Have not had a chance to ensure it fits. Truck ended up in a body shop so have to wait till I get it back on Tuesday.
Great
I called and spoke to a pleasant person. I explained that I wanted to order from a person and not online. My order was taken. The price I paid for my ATV hauler rack was the lowest on the Web. I received it very quickly in perfect condition with no shipping charge. The rack works great. Happy customer, what else can I say!
Bought the evolution front bumper for my 2018 ram 3500. Loved it for the first year then the finish on it started to fail. Small rust spots started to appear after the first winter on the upper cross bars. Broke both tow hooks off the evolution mounting plates they were welded on with only one weld pass very cheaply done. Would not recomend if you use your truck as a truck 1 star
Haven't recieved my order
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members