Brown Paper Tickets
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Brown Paper Tickets

How would you rate Brown Paper Tickets?
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Germany
1 review
0 helpful votes
Follow Adrienne F.
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It's not just another automated, do-it-yourself ticketing service; it's a great event partner. With Brown Paper Tickets, we got access to amazing tools and experienced event techs in the industry. Well, their team has been in the game for over a decade, and it shows.

One of the standout features for me is that they keep it simple and honest when it comes to pricing. It's 100% free to sell tickets. No hidden fees or extra charges. Everything is transparent.

Their platform offers a range of customization options. You have full control to create, edit, and manage your event as you see fit. Plus, you can add questions to the purchase process to gather essential information for your event.

They also offer last-minute discounts to help you fill those last few seats.

Date of experience: October 20, 2023
Slovenia
1 review
0 helpful votes
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Tried them to get concert tickets and couldn't believe their prices – they were incredibly low! And we got our tickets right after payment. Didn't require much effort on my part at all! Now I know what to do the next time I want to watch a concert again.

Date of experience: June 30, 2022
Washington
1 review
0 helpful votes
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Instant tickets
January 27, 2024

Receiving my tickets via mail in no time at all highlighted the convenience of buying from this place. It's a great venue for purchasing tickets for any event. The ease and speed of the transaction made it one of the most convenient ways to acquire event tickets. I thoroughly enjoyed my purchasing experience with them!

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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Bought tickets here
April 11, 2024

I recently purchased tickets through Brown Paper Tickets for a local jazz concert, and the experience was seamless from start to finish. The site was user-friendly, making it easy to find the event and secure my seats without any fuss.

Date of experience: April 9, 2024
California
1 review
1 helpful vote
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We were ripped off!
September 23, 2023

My choral group used BPT for our concerts. We are still waiting for the $1000 we are owed for our June 2023 concert receipts. Repeated attempts to contact them have proved fruitless. We are a small organization and $1000 is a significant loss. My recommendation is not to use this "service" unless you are prepared to never see the proceeds from your event.;

Date of experience: September 23, 2023
Germany
1 review
0 helpful votes
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I've been a loyal customer and have always found the process of buying tickets to be effortless. The ease of finding and purchasing tickets has never led to any problems, making each transaction smooth and hassle-free. This straightforward and user-friendly approach has contributed significantly to my continued patronage.

Date of experience: January 18, 2024
Washington
1 review
0 helpful votes
Follow Belinda E.
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Don't work for Brown Paper Tickets! The leadership here is unreliable and unreasonable, and you'll only be stressed trying to reason with the managers. Most of the leaders here don't care about your well-being, and they're unwilling to listen to anything that you have to say. AVOID this company for your own good.

Date of experience: November 1, 2023
Washington
1 review
0 helpful votes
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Simple and full services
November 18, 2022

With BPT, events can be organized quickly and easily. The website has a good user interface. I've only needed their assistance thrice thus far and they were always ready to help and nice to talk with.

Date of experience: November 17, 2022
Romania
1 review
0 helpful votes
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Good experience!
January 28, 2024

Navigating the BPT site as a first-time buyer was a breeze, making the process of purchasing concert tickets incredibly straightforward and seamless. From selecting the event to securing my desired seats, every step was simple.

Date of experience: January 24, 2024
Washington
1 review
0 helpful votes
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Convenience at a cost
October 12, 2023

While it's true that the prices are a tad higher compared to securing tickets in person, the trade-off is justified when you factor in the travel expenses and the hours otherwise spent standing in queues. The slight premium on price pales in comparison to the convenience and time-savings, making BPT a worthy choice for hassle-free ticket purchases.

Date of experience: October 12, 2023
Washington
1 review
0 helpful votes
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Great services
January 17, 2022

I'm not one to write reviews but I just had to do one here. I am extremely satisfied with how Brown Paper Tickets helped us with our charity event. They helped promote our event and their free ticketing services saved us a lot.

Date of experience: January 17, 2022
Washington
1 review
0 helpful votes
Follow Carla K.
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Their platform has so many problems in it that we don't get paid for the sales! Trying to work things out with the management was so stressful, it was so terrible and traumatizing!

Date of experience: August 13, 2024
Romania
1 review
1 helpful vote
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Booking tickets for a live music event via Brown Paper Tickets was a seamless and delightful process.
The platform was straightforward, enabling me to easily select and buy my tickets without any hassle.

Date of experience: April 25, 2024
Washington
1 review
0 helpful votes
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Awesome website to help me find the event I need! Lots of filters that allow me to find free and discounted tickets for the exact type of event I'm looking for.

Once I had to return my tickets and contacted their customer service reps for help. They have professional and friendly folks who will walk the extra mile to be helpful!

Date of experience: June 6, 2022
District of Columbia
1 review
0 helpful votes
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Instant tickets
June 1, 2023

I will definitely be returning to purchase tickets from here again. The payment process was seamless, and I received my tickets instantly. I appreciate the clear seat identification, making it easy to locate my assigned seats.

Date of experience: June 1, 2023
Florida
1 review
2 helpful votes
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We purchased a small children's theatre in Aug of 2020 and used brown paper tickets for our first three shows in Dec 2020 and Jan 2021 and have yet to be paid. Our customers purchased those tickets. When I email I get a standard email back. I have never been able to get anyone on the phone. We nearly lost our business due to the incompetence. We have yet to see our money and still cant talk with anyone.
DO NOT USE THIS COMPNAY! They were actually going to let me sign up for more shows but something inside me said to find someone else. I did and we get paid within 5 days of the show closing.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
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Seamless Experience
April 7, 2022

It's been over a year since I started my cooperation with BPT. They've been a lifesaver for my small business. I no longer worry about selling tickets. No set-up fess and no hassle with long-term contracts. Another great option is that they enable us to collect donations aside from ticket sales.

Date of experience: April 7, 2022
Washington
1 review
0 helpful votes
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Happy convert here.
December 19, 2021

Extremely happy with my BPT experience. Fees are zero to minimal. The platform allows you to search for discounts on events and offers a lot of useful information. Their customer service is awesome! There's a lot of flexibility on the tickets unlike with their competition. Love the donation function most of all.

Date of experience: December 18, 2021
California
2 reviews
2 helpful votes
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This company sold tickets for our church over 6 months ago and have not paid us for the event. All we get are excuses and no money. This company has already been sued but still has not paid up. Warning, do not use this company.

Date of experience: March 13, 2021
Washington
1 review
0 helpful votes
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The simplicity of the process, combined with the affordability factor, makes BPT an irresistible choice for anyone seeking convenience and value. The ease and savings provided here are the best. My experience has been so positive that I would return here for my future ticket purchases.

Date of experience: June 6, 2023

Overview

Brown Paper Tickets has a rating of 2.4 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Brown Paper Tickets ranks 29th among Tickets sites.

service
63
value
63
shipping
56
returns
53
quality
58