Brown Paper Tickets

Brown Paper Tickets is disorganized because the leadership is chaotic. Our own supervisors are coordinated, yet they expect employees to be coordinated with them. We often receive conflicting instructions, and our schedules are a mess! I don't think I've had a peaceful moment during my whole stay here.

If you're fed up with the Ticketmaster experience, you might be as delighted as I am with Brown Paper Tickets.

First of all, the per-ticket surcharge is tiny: only 3.5% plus 99 cents -- except that for the many free events, there's no service fee whatever. (You can easily search for free events and others that are heavily discounted.) And five percent of net sales go to a charity of the patron's choosing.

Tickets are refundable, can be resold, and can be sent to your phone. The site provides extensive event information, with maps. There's 24/7 toll-free customer service.

The process of purchasing tickets online from this platform is user-friendly and more affordable than other similar options available on the web. I was pleased to receive my tickets within minutes through email after completing the purchase process.

They are scammers. Never buy tickets from this company! Promised a refund for the event cancellation. I have done everything in the right time, so they were lying that they will soon send my money back. But it is already 3 years past and now they are saying they are not gonna ever do it. DO NOT USE them for tickets!

We held a Halloween event in 2020 and had guests pay through BrownPaperTickets. Our guests paid over $1400 through the BPT platform. They have paid us absolutely nothing. We've sent email after email, they did not respond to any of them. They disconnected their phone service. We discovered a WA attorney general complaint against them requiring them to repay all owed funds within 7 months (November 2021). Here it is, August 2022, and still we've seen zip from them. Support emails just say "we're working on it" and there's no way to speak to anyone in person. DO NOT USE!

Don't work for Brown Paper Tickets! The leadership here is unreliable and unreasonable, and you'll only be stressed trying to reason with the managers. Most of the leaders here don't care about your well-being, and they're unwilling to listen to anything that you have to say. AVOID this company for your own good.

I had a wonderful experience purchasing tickets for a local theater production through Brown Paper Tickets. The checkout process was smooth and secure, and I appreciated the low service fees compared to other ticketing platforms. This made the whole experience affordable and enjoyable.

The payment method was seamless and efficient, with no delay in receiving my tickets via email. All I had to do was print them. Every detail, from seat selection to event information, is readily accessible. I'm definitely coming back for their services.

Without a doubt, this site will be my go-to for future event purchases. I'm eager to recommend it to others as well. The competitive pricing and extensive array of events are both aspects that I truly value.

This was my first time buying tickets through Brown Paper Tickets. I had booked three seats for a concert, but unfortunately, it got postponed. When I reached out to their customer service via email, they promptly replied with details on how to process my refund.

The website is easy to use and I was able to find great seats for an upcoming show. I received my tickets immediately via email and found the whole process very smooth. They had a great selection of events in my area that I didn't even realize were going on, I'll be sure to check them out again.

Excellent website for purchasing event tickets. The tickets arrived instantly in my inbox and were a fair price. I wish they offered tickets for every show, it would make things easier, not to mention cheaper.

The tickets I purchased here were good and cheaper compared to similar sites. This combination of hassle-free service and cost-effectiveness is something I would consider when buying tickets again. Highly recommended!

Using Brown Paper Tickets for event planning was a seamless and efficient experience. Their customer service was top-notch, promptly assisting with any inquiries, and making the whole process smooth and stress-free..

Purchasing tickets at BPT is seamless. It gave me quick and hassle-free access to the most popular events in town. This makes my experience enjoyable and completely stress-free.

Brown Paper Tickets' user-friendly online ticketing system was a big help. We are glad that they are always available to assist. Every time we have a query, their personnel are really helpful. The many customer-targeted features are nice, and the interface is simple to use.

It has been a wonderful experience collaborating with BPT for our recent event. Trustworthy partner that's very good at handling money. With their services, both on and offline, I felt we got a bigger share of the deal!

BPT comprehensive details about upcoming events and promptly alerts users of any hiccups or issues related to the event. Additionally, ticket prices are transparently displayed, making the purchasing process straightforward and hassle-free.