From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
My parcel arrived in good time and was exactly as described. So good to deal with I'm a very happy customer thank you Broome staircase designs
Great service, very quick delivery and quality products. Really appreciate the phone call to make sure I was getting the right necklace for the pendant. Thankyou!
I bought the ring to wear to my grandson's Deb ball. I had to drive 4 hours to get to the venue. The ring arrived the morning I was leaving. How lucky! I got so many compliments because it's so pretty.
Always love Broom Staircase jewellery, my favourite
Very happy with the quality love my bracelet very much and will buy from your shop again i am a pensioner so nt to often but when i see something i like i sure will buy, dont like over seas products like to buy and support Ausie made products
I had the best after sales experience with these guys, their response was really fast and friendly and they were so helpful when I needed to exchange my purchase. I highly recommend these guys 😁
I am very happy with the service I received and will definitely be back again
Very pleased with the quick delivery and good service
This necklace is beautiful. It is very different to my other pieces. It can be worn with casual clothing or with a more formal outfit. Love it. Thank you Broome Staircase.
These earrings are really beautiful. I can't wait to start showing them off. Thank you Broome Staircase.
The earrings are half the size of previous sets purchased, I have written to the company twice and not had the courtesy of a reply so far, the 2nd email was sent only yesterday with a photo attached of the earrings previously purchased and the ones received this week. A very poor performance so far!
These are the 4th time I have purchased, I ordered the same size, a little dearer which is not unexpected.
I am very disappointed and want to return them
I really love my pearl earrings, I get many comments and in fact bought mine after a friend shared her purchase experience with me. I have three pairs and love them.
Great special for this set. Bought it very early for my wife. Our 30th anniversary is in Sept and it's only February, but couldn't pass up this price.
Easy to order, quick to receive order. Confirmation of my order send updates for delivery date.
Great communication, very fast delivery, but the ring looks a lot nicer than it is on the website to the actual ring
They are nice pieces and delivered so fast do do happy with all my purchases will always recommend this company
Always buy one of your products great value fast delivery and good quality thank you 🥰
Nice earrings. Very quick delivery. Happy customer.
Supposedly was posted on 12th Feb. Today is 24th Feb. Supposed to be here days ago. Very disappointed indeed. Will not purchase again.
The site is easy to navigate. Great necklace and brilliant discount. Fast postage. Very happy customer and will buy again
I cannot express my thanks for the help given with my order.
The lady went above and beyond with messages and photos to get the right colour match to my other items. This is the fourth item I have purchased and I would gladly recommend Broome Staircase Designs to everyone.
Order was despatched quickly and items arrived in 9 days to Qld. Just love the pieces and the free gift. I am still getting messages about items being left in my cart though.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kay we have tracked your package it was shipped the same day you ordered, Australia Post has made error along the way and its still in transit it got delayed in Perth