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BrickHouse Security Reviews Summary
BrickHouse Security has a rating of 2.9 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. BrickHouse Security ranks 2nd among GPS sites.
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Have used your company for 12 years, and its, always been consistent. The unitvis, easy to use but more importantly it really works. Our Baby Jesus has been safe for the last 12 years.
Adam was very helpful with my problems and questions. He explained all the available options and resolve my issues. I like to talk to your representatives because they are all very knowledgeable and helpful.
Hello,
We appreciate your wonderful comment! Our Sales Team is fully trained, skilled and qualified to provide an excellent service. If you would need help with anything, please don't hesitate to call us.
BrickHouse Security Team
Janice was very patient with me, answered all of my questions and was helpful in placing my first order. I hope to be purchasing another unit very soon. Thank you.
Hi,
Thank you for your wonderful review! The Sales Team here at BrickHouse Security is thrilled to hear such good feedback. They are absolutely great and very well-informed on our wide variety of products. We're looking forward to being of any assistance in the future.
BrickHouse Security Team
I spoke with Bien concerning my lost software problem, he was very professional and helpful. My computer crashed and after I was able to get back online, I have misplaced my original software. Now I'm not sure what to do! My particular camera unit is discontinued and the manufacture possibly could send me new software.
Hello,
Thank you for taking the time to review your experience with us. Bien is definitely one of the best when it comes to troubleshooting. We offer world-class customer service, unmatched technical expertise and unlimited lifetime technical support on every product we have. Please don’t hesitate to contact us if you need help with anything.
BrickHouse Security Team
I called BrickHouse Security and was fortunate enough to get Fatou Ceesay as the representative who helped me. I received the best customer service ever, she was so helpful, professional, knowledgeable and kind. Customer service is a lost art and a thing of the past. It is so refreshing to call a business and get treated so well. Thank you.
Hello,
Thank you so much for your amazing review! We work really hard to provide an excellent Customer service and we're glad that Fatou was able to provide you an outstanding service. It's her kind of flexibility and dedication that will help this company grow to its full potential. We're looking forward to being of any assistance in the future.
BrickHouse Security Team
Adam Guayco, was very professional and concerned about my situation.
Being a business owner myself I find Adam to be a asset to Brickhouse Security.
It was a pleasure to hear him ask me is there any thing else that I could help you with Mr. Harmon.
Thats the kind of service a customer need.
I called that five star service. Thank you Mr. Adam G.
Respectfully submitted,
Eugene Harmon
Hello,
Thanks for leaving a review and mentioning Adam. He is absolutely great and takes his job very seriously and an asset to our team. We really appreciate you taking the time to share your experience with us. We’re looking forward to hearing from you soon.
BrickHouse Security Team
From the business
BrickHouse Security is a leader in providing top-tier GPS tracking solutions, serving both fleet managers and individual users. Since its inception in 2005, BrickHouse Security has remained committed to offering innovative, reliable products alongside exceptional customer service.
Their GPS tracking devices stand out for their accuracy, durability, and ease of use, ensuring customers can manage their assets with confidence. These devices are designed to meet the diverse needs of businesses and individuals alike, offering features such as real-time location data, historical tracking, and geofencing capabilities. Whether tracking a fleet of vehicles or a single valuable asset, BrickHouse Security provides the peace of mind that comes from knowing the exact location of what matters most.
A hallmark of BrickHouse Security is their dedication to customer satisfaction. They offer a lifetime warranty on their products, which underscores their commitment to long-term reliability and customer...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for such a great review! As a company, we do our very best to uphold our mission to provide a responsive solution in the security and surveillance industry. We are grateful that you trust us for your security needs.
BrickHouse Security Team