The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
*Thumbs up* We have not made it to the show yet, but we are excited to see it!
I felt your cancel 48 hours was miss leading, it should say "48 hours prior" also there should be a warning that ordering less than 48 hours in advance you can not cancel! Also the $50 cancel fee and the fact your order is not refundable only for credit all this should be stated at the beginning not after you book! Your customer service rep Brandon was not helpful or able to explained any of this and hung up on me! I did use the tickets and they showed up in my phone fine.
Easy to find tickets, let's see if it's easy to use them!
Easy to do, lets hope it all works when we get there!
I do wish it gave more information on things to do..
I do wish it gave more information on things to do..
When clicking on Learn more; nothing comes up. I would like to see if some of these places are handicap friendly.
Not all shows are with technology pace, wishing to a lot of updates
It was very easy to book a show and a motel that was close to the show.
Good experience so far I just need to pick our tickets up
This was an easy program to place an order on CAN NOT WAIT TO SEE THE SHOW THAT WE PURCHASED TICKETS FOR
Easy to place order but didn't get the right show time to start with. Cost $50.00 correct it.
So far, so good!
Haven't picked up tickets yet but the instructions seem simple enough!
Went smoothly. No problems. Ready to go now. Looking forward to a great Christmas vacation.
Very nice but if you have to cancel would be nice to get a refund as never know when I can get back to Branson
Easy to use, easy to find the information. Thank you
Easy to use... Found the show I was looking for with ease. The Process went smooth.
I appreciate the detailed descriptions of the shows and knowing what shows are available at specific dates.
I don't know where I'm sitting and a little information about the shopping would be awesome
The site was very helpful, it was quick and easy to follow. Would recommend to others.
I was placeing my order, had a question, called the number on the Website and received an answer right away! Finished my order!
Could of been a little easier to book multiple shows
Thank you for being fast and easy! I like placing my order knowing it's safe and I will have guaranteed seats when I arrive.
Easy to use website and simple process of confirming and receiving instructions on getting my tickets.