The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We were pleased to get this reservation on our anniversary.
It's been easy.
Quick n easy. Excellent. Professional and response to questions.
Super fast and easy way to purchase tickets in advance!
Fast service. Easy to use. Pick up tickets on arrival.
Talked to a representative the very next morning and all was fine. Assured me I was not charged twice, and if that had happened it would be credited to me promptly. Very satisfied with experience.
Hope Paypal did not process twice for same transaction?
Was just ok, I asked for a detailed receipt of all charges and still haven't received it.
Needed to confirm a late date reservation while on road so the online process seemed best. Because I ordered on a Sunday afternoon the day before the show and didn't receive the voucher instructions until noon of the next day it was a little tight but it was on time. Mandi was our itinerary specialist and I will say she was very nice, not pushy but very informative. Good start to our Branson experience.
Needed to confirm a late date reservation while on road so the online process seemed best.
My experience was Amazing. I looked forward to seeing other shows. Thank You..
Show was good and dinner was very good but greeter was rude and making snide remarks to the people he was lining up. Remarks such as, go in turn around for the third time and did everyone take their stupid juice today.
Easy to read and navigate the website. Information easy to find and check prices.
Thank you for making it simple and easy to navigate. Looking forward to this production.
I would have liked to have them sent to us so we could avoid the traffic situations. But thank you for your help.
Easy to purchase tickets online! We are excited to experience Christmas in Branson, MO!
I got the confirmation number for the Haygoods.#******* but I can't find the confirmation number for Sight and Sound for December 18th.
Thanks Gary
I'm not sure if discounts where made for senior citizens. Adults ages 86, 80, 62 & 58.
You guys are always helpful. Thank you. We have 5 in our party and will be there on the 30th early to pick up tickets.
Very good. Ordering was easy and it seems went well.
It was very easy to navigate the website, but I'm not sure the senior discount was applied to our final amount? Is it just a 2% discount or should it be more than that. It said the discount was applied, but said $0.00 on the line for discount. I will be very sad if it wasn't applied! Rachel
Good experience so far. Will know for sure when we get to Branson to pick up the tickets.
Perfect and easy to book all went as smooth as it could everyone we have come into contact with have been amazing
I really enjoyed The Petersons show. They are amazing musicians and told us how they became a family bluegrass band. They took questions from the audience which made the whole experience more personal.